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CB Internet Providers Mediacom 13221 State Hwy 20, Clearlake Oaks, CA, 95423, US
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Mediacom
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Mediacom

13221 State Hwy 20, Clearlake Oaks, CA, 95423, US
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1 complaint
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Website
mediacomcable.com
Phone number
+1 (855) 633-4226
Category
Internet Providers
Working hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 5:00 pm
Sat
Closed
Sun
Closed

Mediacom reviews and complaints 1

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1:58 pm EDT
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Mediacom - To change the primary telephone number, mediacom does not do it on the telephone or website, I have to drive 1 hour to the next local office.

To change the primary Telephone number, Mediacom does not do it on the Telephone or Website, I have to drive 1 hour to the next Local office.

Before I got to the customer service, two customer service provider hanged up on me. Horoble Customer service. I know it is not the person on the other lines fault, it is the Companies fault and the Company does not care.

Desired outcome: To change the Primary Telephone number online in your account or when you call in and talk to a representative.

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This complaint has been resolved automatically due to user's inactivity.

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Mediacom representative's response
May 09, 2023 7:17 pm EDT
Mediacom customer support contacts
Phone numbers

+1 (844) 274-6753

+1 (800) 479-2082

Address

1 Mediacom Way, Mediacom Park, New York, New York, NY, 10918, US

Website

mediacomcable.com

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Hello Walter, thank you for bringing this to our attention. We apologize for any frustration this has caused. We strive to provide better services and customer experience than this, and we would love the opportunity to address this with you. Please feel free to reach out us at SocialMediaTeam@mediacomcc.com with any questions or concerns that you have and we will work to improve your overall service experience with us.
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