Latest Reviews and Complaints
Camera Problems
Whenever there's a power interruption, cameras do not re-connect to mobile devices. This has happened before - cameras have to be reset manually by unplugging them. What good is this type of security system. I cannot reach anyone at Alarm.Com. When I try to reach them on-line they respond that my local vendor will contact me. If cameras do not reset automatically, and no one at Alarm.com will reset them remotely, this is a real security problem.
Alarm.com Reviews and Complaints
Alarm.com’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of home and business owners are dissatisfied with security solutions.
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Overview of Alarm.com complaint handling
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Alarm.com Contacts
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Alarm.com phone numbersClick up if you have successfully reached Alarm.com by calling (877) 389-4033 phone number 0 0 users reported that they have successfully reached Alarm.com by calling (877) 389-4033 phone number Click down if you have unsuccessfully reached Alarm.com by calling (877) 389-4033 phone number 0 0 users reported that they have UNsuccessfully reached Alarm.com by calling (877) 389-4033 phone number
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Alarm.com address8150 Leesburg Pike, Vienna, 22182
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Alarm.com social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreSep 25, 2025
Thank you for your comment. We apologize for the issues you've been experiencing and understand that this must be frustrating for you. We would love to help you!
Please call us at 877.389.4033 as soon as possible so we can assist you with this problem.
Thanks for choosing Alarm.com.
Sincerely,
Alarm.com