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11:07 am EST
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Alarm.com Camera Problems

Whenever there's a power interruption, cameras do not re-connect to mobile devices. This has happened before - cameras have to be reset manually by unplugging them. What good is this type of security system. I cannot reach anyone at Alarm.Com. When I try to reach them on-line they respond that my local vendor will contact me. If cameras do not reset automatically, and no one at Alarm.com will reset them remotely, this is a real security problem.

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Alarm.com
Washington, US
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Dec 12, 2012 10:20 am EST

Thank you for your comment. We apologize for the issues you've been experiencing and understand that this must be frustrating for you. We would love to help you!

Please call us at 877.389.4033 as soon as possible so we can assist you with this problem.

Thanks for choosing Alarm.com.

Sincerely,

Alarm.com

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Overview of Alarm.com complaint handling

Alarm.com reviews first appeared on Complaints Board on Dec 11, 2012. The latest review Camera Problems was posted on Dec 11, 2012. Alarm.com has an average consumer rating of 1 stars from 1 reviews. Alarm.com has resolved 0 complaints.
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  1. Alarm.com Contacts

  2. Alarm.com phone numbers
    Click up if you have successfully reached Alarm.com by calling (877) 389-4033 phone number 0 0 users reported that they have successfully reached Alarm.com by calling (877) 389-4033 phone number Click down if you have unsuccessfully reached Alarm.com by calling (877) 389-4033 phone number 0 0 users reported that they have UNsuccessfully reached Alarm.com by calling (877) 389-4033 phone number
  3. Alarm.com address
    8150 Leesburg Pike, Vienna, 22182
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    Sep 25, 2025
Alarm.com Category
Alarm.com is ranked 63 among 63 companies in the Internet Providers category