Mediacom — Bad customer treatment
Mediacom, des moines ok my cable was shut off today not because of nonpayment it was just late and the reason it was late is my dad died in june and after that I was hospitalized twice for a serious condition, mediacom did not care in fact I sent the payment in full to them they told me twice on the phone I didn't get it there in their time now mind you it was only a week late never been late before never got a late notice they were rude and uncaring of my situation, I thought people cared for other people I guess I was wrong oh by the way I am disabled. I have been a long term customer of theirs and still they did not care they said I was responsible for the mail service not them. It is a sad day when companies treat good customers like nothing. I will be looking for a new company, I just wanted someone to know how mediacom does business, thank you.