Store number as provided by shift manager 37303, Lake Wales, Hwy 60/Buckmore Rd. Ordered a large sweet tea in drive through. Waited 7-8 minutes, drive around behind another customer who pulled out of line to the door. Go inside, the cashier is texting in the corner, the staff are having fun and joking around with each other. I ask for the manager, some unconcerned and disinterested guy comes to the front, I ask for my wife's sweet tea (already paid the girl who finally got off her texting) and he handed me a cup. Asked for the store number, he asks, "the phone number?". What the heck is going on with the premier service provider in the US? Fix this, and please don't blame COVID! Sick of that excuse.
Desired outcome: Better service