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CB Fast Food Chains McDonald's
McDonald's

McDonald's review: Drive through ordering

J
Author of the review
9:08 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

This establishment is one of the slowest I’ve known. On the 28th of February 2026 around 7:24 pm I headed to Macdonalds and ordered some food through the drive up. Paying for the item wasn’t as low as when receiving it. Along 2 other cars in front of me I got placed on the waiting parking lines and wait for my food to be brought up. Me and 3 other vehicles waited for about 20-25 minutes to get our food. This is not acceptable as I used to work in a fast place service like this before never making customers wait for over 5 minutes tops for their food. New fast personnel should be hired or trained to accomplish the “fast food” demands from the public. I would really like a refund as this was by far the most I’ve waited for my food at this location

Claimed loss: $16.13

Desired outcome: I would appreciate if a refund was approved.

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  1. McDonald's Contacts

  2. McDonald's phone numbers
    +1 (800) 244-6227
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    23%
    Confidence score
    United States
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    13%
    Confidence score
    United Kingdom
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    4%
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    Australia
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    94%
    Confidence score
    Germany
    +353 15 138 181
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    +351 214 405 300
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    14%
    Confidence score
    Switzerland
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    7%
    Confidence score
    India
    +63 28 635 490
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    +27 860 000 040
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    +1 (312) 291-9224
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    8800 707 4499
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    32%
    Confidence score
    Russia
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  3. McDonald's emails
  4. McDonald's address
    110 N Carpenter St., Chicago, Illinois, 60607, United States
  5. McDonald's social media
  6. Maria
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    Mar 02, 2026
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McDonald's Category
McDonald's is ranked 1 among 57 companies in the Fast Food Chains category
#01 McDonald's McDonald's #02 Domino's Pizza Domino's Pizza #03 Taco Bell Taco Bell #04 Subway Subway #05 Papa John's Papa John's

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