CB Fast Food Chains McDonald's Complaints #242-261

McDonald's review: Charged for someone else's order

theone2help of Pompano Beach, US

Jun 29, 2023 2:48 pm UTC

Verified customer

I went to McDonald's drive thru on 6/28/2023 at 2851 Sheridan Street Hollywood FL 33020 at 3:33 p.m. I placed my order for small fry and medium diet coke. I went to the first window and told them what I ordered and handed them my card. The person at the window was taking an order while charging my card. My card was returned and I went to the next window. The worker there said are you the one with a couple orders? I said no and what I ordered. I received my small fry and medium diet coke and headed on my way. When I made it home to Davie FL I saw my bank statement that my fries and medium soda was $13.14 so I knew that was not correct so I looked for my receipt and found that I was charged for 20 McNuggets, and a Large fry. I called the store number on the receipt for over an hour and noone answered.

My KS# 14

6/26/2023

3:33 p.m.

order 44

store# 35564

Desired outcome: I want my money back.

McDonald's - Charged for someone else's order - Photo 1

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McDonald's Contacts

McDonald's phone numbers

+1 (800) 244-6227

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23%
Confidence score

United States

+1 (888) 424-4622

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Canada

+44 370 524 4622

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13%
Confidence score

United Kingdom

+61 298 757 100

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4%
Confidence score

Australia

+64 800 539 4303

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New Zealand

+43 810 001 212

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Austria

+45 33 266 000

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Denmark

+33 130 486 000

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France

+49 897 859 4413

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94%
Confidence score

Germany

+353 15 138 181

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Ireland

+31 205 642 666

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Netherlands

+47 81 556 000

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Norway

+351 214 405 300

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Portugal

+34 917 547 890

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Spain

+41 216 311 200

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14%
Confidence score

Switzerland

+90 444 6262

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Turkey

+86 400 920 0205

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China

+852 28 807 300

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Hong Kong

+91 112 460 4047

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7%
Confidence score

India

+63 28 635 490

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Philippines

+27 860 000 040

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South Africa

+66 26 964 900

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Thailand

+1 (312) 291-9224

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United States

8800 707 4499

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32%
Confidence score

Russia

More phone numbers

McDonald's emails

mcdonalds.customercare@us.mcd.com

100%
Confidence score: 100%

Support

McDonald's address

110 N Carpenter St., Chicago, Illinois, 60607, United States

McDonald's social media
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Oct 30, 2026
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