The complaint has been investigated and
resolved to the customer's satisfactionResolved Maytag Performa Washer and Dryer — multiple product defects!
resolved to the customer's satisfaction
We bought a Maytag Performa a few years ago, maybe 5. For a couple of years now it has continually gone off balance and strangely it does not shut itself off like the other washers we have had in the past. Bang, bang, bang until you get to the washer. The last straw was Saturday night when the water fill switch did not shut off. That’s what we are guessing it was because my husband put clothes in the dryer and started the washer. (I was at a baby shower.) He went back before the dryer had completely cycled to pull clothes out and found water everywhere. Water was coming out the top of the machine. It flooded the bathroom on one side of the laundry room and the closet on the other side of the laundry room. The water flooded about ten feet down the hallway and we haven’t been able to see how much of the bedroom yet because we haven’t been able to get the book cases out to check under them yet. We borrowed a neighbor’s 16 gallon wet vac and it took multiple fills to try to get all the water up off the floors and out of the carpets. We had to pull back the carpet in the hallway to dry it and the pad out. After having a high powered fan on the closet carpet overnight the carpet and the pad had to be taken off the floor and put outside in the cold January temps to try to dry. They were dripping as we carried them outside on Sunday. We don’t think they are salvageable.
The washing machine my Dad had while I was growing up lasted 20 plus years. No, things are not made as well as they use to be, but this tops the cake. I’ve been married 25 years and have had 4 washing machines, the last one being Maytag.