Maytag

I purchased a Maytag dishwasher in September 2015..IN January 2019 my dishwasher would not drain ... I contacted online service of maytag and they directed me to an online service telling me it would cost me 5.00$ and that i could get a refund..After explaining my situation to the online service Rep. He said it was the drainage pump and i was charged 49.00 more for his lousy service..so I contacted a local service person to change the pump. he came in and tested the pump and there was no power getting to the pump and suggested it might be a connection problem on the mother board.After he checked all connections on the board he said that the board was no good and needed to be replaced at a cost of $275.00 . Or I could go and buy another dishwasher...He suggested a Bosch ...I'm very angry with Matag as they do not want to offer to replace something that is faulty with there product and this seems to be the only way to get in touch with them without being charged more..

We bought a brand new maytag dishwasher in may of 2018 for almost $700. By new year's, the top rack brackets came out, and hence the entire top rack was no longer usable. We contacted the store where it was purchased, they assured us it's under warranty, but we need a certified maytag repair dealer. They referred us to the one closest to our home. He was scheduled to be here to repair it last thursday... Today is monday... Have not been able to contact him, and he never showed up. They have us over a barrel. I'm not going to spend another $700, when this one can be repaired... And I will definitely never buy another maytag... Of any kind.

We bought a brand new Maytag washer and dryer last month to replace our older units.
We have only used the washer (model MVWC565FW1 ) about eight times and it's already broken. The control panel no longer lights, and we can't turn the washer on anymore. There is no power. The outlet that it is plugged into is working fine too.
We now have to have Best Buy bring us another new one and take this one back.
I'm not sure where these Maytags are built, but the quality is pathetic.

I purchased a Maytag washing machine on 3/17/2014 for $719.99 . It was model number MVWB725BWO; Serial number C40770627. I decided to purchase a Maytag because the prior Maytag washing machine that I owned lasted 26 years. 14 months after purchasing this machine the main bearing for the laundry tub began making a very loud noise. We contacted a repair person. The part was no longer under warranty and the cost of the new part and repair was $600. We were advised that this was a common repair for this machine. The noise continued to increase in volume until the until December 2018 when it totally stopped spinning.

I do not believe that washing machines should only have a four year life. Also, this machine only operated correctly for 14 months.

I have now purchased a Speed Queen and would never purchase or recommend another Maytag product.

Maytag Top Loader Washing Machine
Model MVWB750Y-MVWB800Y
Serial Number C1451824
Type 580-05
Purchased 2/14/2014

Problem:
Rust around the top of the Tub.
This machine is only 4 years Old.
The baked enamal Paint is coming off and the tub is rusting.
There is no way to repair this.
This is the result of poor quality steel.
The location is a utility room... It's not the location.
The washing machine this one replaced had sat there for Over 20 years with no rust.
Surely your top of the line washing machines will last longer than this.
Please review and tell me what actions Maytag is going to take
to make this right.
At least send someone to look at it...
We purchased Maytag because we thought your product was the best.
See Photos Attached
Regards,
James P Boswell
1305 First Ave Green Acres
Andalusia Alabama
Phone [protected]
Email: [protected]@gmail.com

James P Boswell

We paid a lot of money for this appliance. Had it about 1 and 1/2 years and it stopped working. We called maytag and they called an appliance tech to come out and fix it. He told us it was unfixable. We called maytag. Their only response: "sorry cant help you." what? this company stinks and we will never ever purchase one of their appliances again. You stink maytag!

AquaLift self cleaning does not work as advertised. I would like to return this item for rebate towards a different model. This is my second memo on this topic. I sent one on 12/10/2018. As I wasn't sure if the first one I sent was received I am re sending this memo. Please contact me at [protected]@gmail.com or [protected].

Don Salisbury
671 Winchester Cres.
Sarnia, Ontario N7S4P4

Hi I saw a lot of complaint about Maytag products in here. That's too bad.

I just want to put one good word for the washer and dryer those my pre-owner of house bought in 1977. Good job!

I have taken them over 2003 and have been used them until now.
I was going to change the washer this year due to rusted water leaking.
It's about time, I thought. 40 years of service... whether it is a person or a machine should be recognized for that, don't you think?

Thank you the people who made them so robust and I wish the company keep their quality work and service.

I have attached the photo of 40 years old washer and dryer for the memory of them.

Cheers,

I have always had Maytag washers and would have nothing else in my home. That all changed when in June of this year I purchased a new washer. What a disappointment. Not only do the clothes not come out clean but they are a tangled mess. I have never had such a poor quality machine. I have tried every combination of settings possible to help alleviate the problem but nothing works. Even washing on the delicate cycle leaves the clothes tangled.

The dryer which I purchased at the same time is equally disappointing. The clothes come out completely wrinkled every time. It doesn't matter what type of fabric, the temperature of the water or the setting of the machine. The clothes do not appear to be tumbling but rather just spinning against the drum, between the fins. Even our bath towels are not soft and fluffed but rather wrinkled.

I certainly hope you choose to stand behind your products. Awaiting your reply.

5 1/2 years old. Warranty ran out. Spinning cycle got real loud. Oil/dirty water? skirted out from under machine. UL out of balance continually, no matter what size load. Repairman said it was the drum, bearings were stripped. It would cost $1000.00 to repair. Really? 5 1/2 years. Just wash several loads a week. It was not overused or overloaded. The last Maytag I had lasted 30 years. Sad, very sad.

I have this washing machine that is just over a year old it has never ever worked properly every time we put a load of laundry in it gets to the spin cycle and tells me that my load is off balance. We have tried the washer absolutely full, tried it only a quarter full, tried it with only 10 socks in it and we've tried it empty it's the same thing regardless of how heavy the load is. We had the glass lid explode and the service man in town had that repaired on warranty but they absolutely cannot make my washing machine work. These washing machines are not cheap and Maytag does not seem to care that I am stuck with a year old machine that absolutely will not work. I will never buy a Maytag appliance again.

Maytag Top Loader Washing Machine
Model MVWB750Y MVWB800Y
Serial Number C14571824
Type 580-05
Purchased 2/14/2014
Under extended warranty contract [protected]

Problem: The machine is only 4 years old and there is rust on the housing around the top of the machine above the tub. Not on the tub but the opening above the tub. I Have called the extended warranty people who tell me this is not covered by the warranty.
But I think this price machine should last more than 4 years. Rust is a coating failure.
I will provide photos if required. Or will be glad to show the failure to a representive at our home location.
Please advise what can be done by the Maytag corporation to back up this failure.
Regards,
James P Boswell
1305 First Ave Green Acres
Andalusia Alabama
36420
Phone [protected]
Email [protected]@gmail.com

I purchased dishwasher I July of 2012 we have used this washer approx 40 times only at Xmas and thanksgiving and once a month just to keep it from setting, as of 10-22-2018 it would not work called, service man and he stated it was front control board, buttons would not work, after this amount of time and little use, I feel that those buttons are inferior. Over 200.00 to fix! Will probably not buy and more Maytag products.
Over the years I have always had Maytag products, but will stay away now.

Thank you
Dennis mathew
Grumpy [protected]@ sbcglobal.net

bought new in march of 18 had delivered and set up on 18 April of 18 didn't even get 1 wash cycle and control board was bad. about a month ago had a new motor for agitator cause of squealing noise now after 2 weeks new motor is now making grinding noise and clothes are never clean have to call for a repair under warranty again I'm ove this washer spent a 1000 on junk haven't even had it 8 months and have to go to laundry mat to wash our clothes

I bought this washer and Maytag dryer a year ago and have always had trouble with my dark loads having many white spots of lint all over the clothes after washing. I have tried everything I could, used less detergent, used two rinse cycles and even tried wetting the clothes before I turn on the machine to try to trick it into thinking I have a heavier load so it fills with more water. I know a big part of the problem is because the water level has a sensor and the tub is not filling up enough to even cover the clothes. Many times I have taken the clothes out to put in the dryer only to discover some parts of the clothes are still DRY! Now I looked on line for a solution only to discover there are hundreds of complaints with the Maytag and Kenmore washers with the same lint problem. The issue is obviously due to a defect in the machines. What is Maytag doing to fix this problem?

on 05/06/2018 we purchased 3 appliances from Home Depo. We bought a Stove (Model # MER6600FZ), Microwave (Model #MMV4206FZ) and a Dishwasher (Model #MDB4949SDE) we bought these particular appliances because there was a rebate which seemed to be very good. Because we bought 3 appliances we qualified for a $250 rebate. I filled everything out and included our receipt and model/serial numbers and mailed it in the next day, 5/7/18 which is what the salesman told us to do. To date 10/23/18 we have yet to receive anything and on top of that the oven on the stove does not heat anymore! After spending almost 2 hours on the phone, mostly on hold, they scheduled a service tech to come out to look at the oven, which they said we would have to pay the service fee for! Then I asked about the rebate...The service person transferred me to the rebate department. I explained everything to the woman, she looked everything up and said, It doesn't look like we received your mail in rebate. I told her when I mailed it in and all of the information that was with it. She said that offer is closed now. I asked her what I should do now, she said it's to bad they didn't get my rebate there is nothing they could do now. I don't know what else to do...We feel lied to, I wonder how many other people they claim to not get their rebates too! On top of it the stove is still broke! We will NEVER purchase Maytag appliances ever again, nor will we purchase appliances from Home Depo again, apparently they don't stand by the companies products that they sell!

We purchased refrigerator back in May and it was delivered damaged. May Tag sent another out two more times both also damaged product. There was dents in the back, the kick plate would not stay in and later after using the refrigerator the shelf brace looks like its bending. The edges of the doors are not finished at all and feel sharp. Both myself and my husband have had it poke us and catch our clothes. Each time I call May Tag I sit on hold for over an hour and once it was for over 90 minutes.

Appliance Repair Specialist who delivered the refrigerators suggested we should accept the damaged product because at least it was running. 3rd time they just showed unexpectedly, we let them know there was no appointment set and it would take us 15 to 20 minutes to clean out the refrigerator. I had just finished cleaning it and went to restroom and the doorbell rang. Once done we went out to let them know they could bring it in and they were gone without delivering the replacement or letting us know they were leaving. I called the company and was told that their boss told them to leave.

At this point I have no idea where we stand. Is someone going to deliver another refrigerator that is not damaged?

If you look at the comments that others have made for both May Tag and Appliance Repair Specialist, you will see many many negative ratings. I am another dissatisfied customer and at this point at a loss at what to do. If I could have returned it for a refund that is what I would have done. This is the worst experience I have ever encountered in both product and service and I have purchased May Tag previously.

The above range and refrigerator were purchased at ABC Warehouse in Livonia, Michigan, on July 13, 2018. I read the manuals . I was quite disappointed when the black enamel cooktop began to have a half-moon grayish shape and scaly peeling around the right Xl burner. It was not cleaned with any harsh cleaning agents. I was put in touch with Maytag Platinum Services. The original cooktop was replaced with two different scratched and marred to the metal defective cooktops. Finally, on September 24, 2018, the tech from Platinum Services replaced the cooktop with one he said looked the best from the other choices. I said I knew it was not new because it did not have the Maytag 10 year warranty sticker on it like the original. I accepted the cooktop because the back and forth complaining, appointments, and waiting for the part had taken its toll. This range is poorly designed because the two part grates are heavy and cumbersome. I have tried to be careful removing them, however, I now have several scratches on the front control panel. The grates are too close and have to be removed to clean the stove after each use. A three part grate would have been better to accommodate the fifth burner and a griddle(that was not included). Also, two Xl burners are not necessary. I should have left this range at the store. I only purchased it to match the refrigerator that was replacing another Maytag white refrigerator purchased in 2014. How dependable are Maytag appliances? The shelves on the refrigerator freezer door do not accomodate frozen food items because they slide down in between the rails that hold them. The ledges are too short. (Poorly designed as well). These appliances probably won't last 10 years. I certainly know I will never, never purchase anymore Maytag appliances ever again.

I waited FORTY min. and still never got to speak with a customer service person on 10/17/18! Today I tried using the website (which by the way was never spelled out by the outgoing message i.e., WHAT IS THE WEBSITE?

I tried using what MAY BE the Maytag website. That also was not helpful.
I NEED TO SPEAK TO A REAL PERSON AND MAKE AN APPOINTMENT!

I have only had this machine for 7 mos.!

I purchased a Bravo machine in 2016 never had a problem. I contacted Maytag about having someone come look at it. Water left after spin cycle. The clothes got locked in the washer they told me I have an extended warranty with a company who went out of business yet I'm still they want me to pay for it to be serviced. I'm stuck with a 600 dollar washer that has been used may 20 times since it was purchased. 10 year parts and labor when this is an issue with the make and model of your product. Sounds like a recall should have been did. So it looks like it's time to file a suit. People don't spend money for it to be wasted they spend and purchase based on value for the bucks