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Marlboro review: half empty cigarettes 185

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Author of the review
12:00 am EST
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My complaint is from a consumer point of view. I recently purchased a pack of Marlboro mediums and over half of the cigarettes in it were short on tobacco. One was over a quarter of the way empty. I have been a Marlboro smoker for 12 years and don't want to smoke anything else but this has happened a couple of times to me now. Is there anything that can be done about this to make it right? Thank you.

185 comments
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cwhall1996
, US
Nov 12, 2018 9:32 am EST
Verified customer This comment was posted by a verified customer. Learn more

I have bought 2 pack of marlboro menthol black 100s and both packs the cigarette was comeing apart from the filter v349x63a1 this is the pack that it came from. there are many of them in each pack so im only getting about half of them per pack. you can contact me at [protected] or at cwhall1996@gmail.com thank you i hope you have a good day .

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Fastturtleswife
, US
Nov 12, 2018 9:04 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I ordered the pliers from the advertisement inside a cigarette pack at least a year ago and I still have never received it

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Wrightdavid568
, US
Nov 12, 2018 11:02 pm EST

I bought a carton of Marlboro reds like of done everywhere since 1979, 3 whole packs were completely nonsmokable because the filters were split away from the tubes.2 other pls had damaged cigarettes @72 dollars this hurts I don't want to change brands but if this keeps up I will

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Kyle Murray
, US
Nov 12, 2018 2:23 pm EST

The ice ball was already crushed and it tasted horrible
I always like smoking your brand but this has put me off
I don't want to complain
But I think this has to be said
thank you kyle

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Dana Acuna
, US
Nov 12, 2018 6:22 am EST

I was smoking a cigarette and something popped out the cigarette and burned my eye lid.

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Dana Acuna
, US
Nov 12, 2018 12:32 pm EST

I was smoking a cigarette and something popped out the cigarette and burned my eye lid.

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Jennifer Rooks
, US
Nov 13, 2018 3:40 am EST

I bought a pack of stail cigarettes from the store yesterday. They were absolutely disgusting. This has happened several times now. I typically buy from Shell gas stations, they typically have sales.

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Brittneyhawks
, US
Nov 11, 2018 9:32 pm EST

Bought a carton of Marlboro menthol 100's in California and the whole entire carton is stale.

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Dane Deutschmann
, US
Nov 11, 2018 9:49 pm EST

One of the Cigarettes had double wrapping.
Wrapping was joint

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Jpank322
, US
Nov 12, 2018 5:37 am EST

I opened a brand new pack of ciggartes and 4 of them where double wrapped in the filter area. Was not able to use or smoke and had to throw away. Spent $6.50 on the pack and was unable to use a few of them. It's outrageous.

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Dana Knoll
, US
Nov 06, 2018 5:44 am EST

I pulled a black covered ciggarette out of my pack of marlboro 27 shorts.

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Chaneharlin
, ZA
Nov 04, 2018 10:06 am EST

Hi there. I just purchased a packet of Marlboro red beyond, as I was taking a drag the cigarette came alight and actually burnt my finger. This was the first time I experienced anything like that.

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Slade021
, ZA
Nov 05, 2018 4:39 am EST

I've have been buying Red Beyond for 2 years now and never had a problem.
Last 3 packets I have bought have had a minimum of 2 smokes that are damaged( holes) and 1 with no menthol bubble to pop.

If possible could you please look into the problems in the future.

Regards
Slade Lottering

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Kevin Elliott
, US
Oct 31, 2018 3:25 pm EDT

There are many stores throughout Kentucky that although they sell your product they refuse to take your coupons

Feel free to contact me at [protected] and my name is Kevin

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Teanne kistnasamy
, ZA
Oct 31, 2018 8:16 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I purchased a pack of marlboro beyond red cigarettes on Saturday the 6 May 2017 from a local tuckshop in Durban kzn. When I opened the pack my cousin and i lit two cigarettes and realized that the goods were damaged the two cigarretes that are damaged won't even lite.

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Anatasha
, ZA
Oct 31, 2018 11:40 am EDT

This is the second cigarette packet I opened and there was one that didn't have a switch in the new label...didn't smoke nice at all...not cool guys...had to throw it away...

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Katie Whitmarsh
, US
Nov 01, 2018 2:28 am EDT

I had bought a Pack of cigarettes at the gas station and the whole pack came like this one cigarette in the picture below.

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Mies Schuit
, US
Nov 01, 2018 2:38 am EDT

I got some plastic strokes in my sigarettes from you this cant be good i smoke weed so somethimes you got to break the tabak for your joint and now i found this in the sigarettes from you

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Sarah Knight
, US
Oct 27, 2018 5:13 pm EDT

This is my second time purchasing a box of malboro gold beyond, and once again the packaging is misleading and is in fact malboro beyond blue. From a branding perspective this is false advertising and false branding. This is so detrimental because I will stop purchasing a brand that lies about their services.

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Randiabr
, US
Oct 27, 2018 7:29 pm EDT

I was at a Race Trac today, I was informed that Marlboro was discontinuing this brand.
Is this a true fact?

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JAult
, NZ
Oct 27, 2018 8:46 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

One of the cigarettes in my pack completely fell away from the filter when I drew it out of the pack. These cigarettes cost $26.50 in New Zealand and I felt ripped off. I expect replacement please.

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Daniyal Sohail
, PK
Oct 22, 2018 8:03 am EDT

The new pack and design is awesome but the taste is actually very bad. The old taste from the the old marlboro lights was better, kindly look into this matter.
Thankyou!

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Jeremyweerts
, US
Oct 22, 2018 2:03 pm EDT

This is not really a complaint just something out of the ordinary I found in my recent pack of blend 27

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Samantha L Atherley
, US
Oct 22, 2018 5:03 pm EDT

Pin hole in 2 cigs out of my pack

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GwynethYon
, ZA
Oct 23, 2018 2:06 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi
You advertised that Marlboro Gold beyond will be in new packaging, this is now blue and does not taste the same. I am so dissapointed because it took me a long time to find a cigarette that was affordable and enjoyable as I smoked Dnnhil Menthol before. Now MGB is blue...very dissapointing. Kindly please advise?

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Sonia Thomson
, GB
Oct 23, 2018 6:50 am EDT

I have purchased a 20 box of Marlboro Green and they are most certainly not Menthol cigarettes.
I wish to send them back directly to you to resolve the issue. To be frank they are of poor quality and not what I expect from a high end brand.

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Shizcakes
, ZA
Oct 22, 2018 3:25 pm EDT

Hi, I bought a pack of Marlboro Red Beyond and there were no ice ball's in a few of them. Which is quite disappointing -as I've been smoking it for a long time now and always pop the filter for the taste that it is supposed to provide. This is also not the first time that that it happened and a few of my friends had also experienced this.

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Meme84
, US
Oct 22, 2018 5:01 am EDT

I just bought a pack of cigarettes and upon opening them, they have little red like ants crawling around. If I have to pay 5.95 for a cigarettes it better be good . Full pack I trash

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Sanav
, IN
Oct 21, 2018 8:58 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I am from chandigarh . I was smoking this cigarette but there was no flavour balls in these cigarette. My whole pack is now a waste and now shopkeeper is also refusing to return. My whole money is now wasted

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Elena Parker
, GB
Oct 22, 2018 3:38 am EDT

Recently the composition of your cigarettes is iffy to say the least. Once lit rather than staying intact the glowing ember falls in my lap, seat, carpet, clothes and sometimes other people. What's happened?

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Znobia
Baltimore, US
Oct 21, 2018 12:38 pm EDT

The new Special Select—the burn is awful! I don't enjoy them at all. And I would like to thank Philip Morris for finally getting me to a point where I want to quit. I have to struggle to get through one cigarette because Selects are nowhere as good as the Special Blends. The change is a fail!

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Mehul Rastogi
, US
Oct 21, 2018 10:31 am EDT

I have been smoking marlboro cigerattes for a few years. In my native area the quality is good but in Guna MP India where i currently reside there is only fake cigerattes with a bad taste avalible. Marlboro please look into this issue as i have been a consistent Marlboro smoker but due to these issues i am being foeced to reconsider

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Joshuagilbert
, US
Oct 21, 2018 10:36 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I just recently bought a pack of the Marlboro Menthol 72s the black back and every one of the cigarettes have been stale why is that. Not happy

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BlueBird01
, ZA
Oct 15, 2018 9:08 am EDT
Verified customer This comment was posted by a verified customer. Learn more

04 August 2017 - I have purchased a box of Marlboro Beyond Blue this week and found that a few of the cigarettes in the pack did not have the Menthol Ice ball in the filter. This has happened occasionally even with the previous GOld Beyond packs.

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Clintfaith
, US
Oct 15, 2018 7:30 am EDT

Have smoke Marlboros for 20 years menthol and I think it's pretty sick they got a coupon on Facebook take a survey and win five free cartons and you can't even use them in any store

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Carine Oberholzer
, ZA
Oct 15, 2018 2:55 pm EDT

Good day, I have been smoking the new marlboro beyond blue, and I have had four cigarettes, in four different packages, that did not have the iceball in the filter.

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Marsoleno Gaffley
, US
Oct 15, 2018 7:29 am EDT

I purchased a packet of cigarettes and so far 2 cigarettes never had the flavour ball in the butt. Bar Code No. [protected].

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Jamiesmith97
, IE
Oct 16, 2018 3:55 am EDT

Over the last week I have bought your smokes ice blast capsule and there has been no capsule in them 3 packets only had 5 cigarettes that had them the rest have none I only smoke these smokes and it's just not on paying €12 a box I expect what I buy to be produced I would like something to be done about this

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Rosie Dvojacki
, US
Oct 15, 2018 5:08 am EDT

Ok 1st you take away the blue 72s. Then I switched to the rich cool blues shorts. And now it seems like no one can get them in. So what is going on? Every place I stopped in at said they ordered them but the didn't come in. I really hate to switch again and I don't like any of the blacks.

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Myinkurskin
, US
Oct 02, 2018 8:37 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I bought a carton of Marlboro black 100's from the 711 on Fremont Blvd in Fremont ca and they were stale ! I tried to return them to the store and they refused an exchange or refund on my purchase!(they were extremely rude ) Help! I really hope I'm not assed out on my months supply !