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Marlboro

Marlboro review: half empty cigarettes 185

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Author of the review
12:00 am EST
Review updated:
Featured review
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My complaint is from a consumer point of view. I recently purchased a pack of Marlboro mediums and over half of the cigarettes in it were short on tobacco. One was over a quarter of the way empty. I have been a Marlboro smoker for 12 years and don't want to smoke anything else but this has happened a couple of times to me now. Is there anything that can be done about this to make it right? Thank you.

185 comments
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Bhushan Bagnar
, US
Jul 07, 2019 5:29 am EDT

I am from Pune. I smoked Marlboro light ciggarates from 7-8 years ago. But nowadays their are two types of Marlboro light available in market. Both smell very diffrent. Are they both products manufacture by your company? Or second product is duplicate ?
My details
Bhushannb15@gmail.com

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Normanb12261946
, US
Jun 25, 2019 5:30 am EDT

I am going to change brands smoked these for years but since you started making changes things like the fireon the end of the cigarette just falls ff burning my hand and the carpet chairs anything it hits. Can't some them well as they keep going out. You have completely screwed up this products.

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Jlee88
, US
Jun 24, 2019 3:26 am EDT

I bought a pack of marlboro 83s and the cigarette in the picture is what I got they burnt really fast and kept catching fire.

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Hans_Indonesia
, ID
Jun 23, 2019 11:40 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Gold light marlboro, Produce in Indonesia.
Already 2 months i bought cigarete & always found flip top breakage (photos attached).
This make really uncomfort to bring it.

Wait for your better feedback.

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Amandanoel
, US
May 18, 2019 6:57 pm EDT

I bought 2 packs today and they were really stale and some if them had holes in them

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Nymortgagepaul
, US
May 18, 2019 7:06 am EDT

They do not taste the same anymore,

They taste like spearmint and more chemicals .

Have been buying the same cigarettes for over a decade and only recently noticed the change.

Would like to know if they will be going back to normal if not I will no longer be purchasing these cigarettes.

I have also noticed the change with Newports as well

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john anthony agustin
, US
May 12, 2019 9:56 am EDT

taste of marlboro

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Ashley Woodral
, US
May 11, 2019 4:55 am EDT

I bought a carton of Marlboro special blend full flavor 100s last week like I do every week and they were stale . Very stale tasted awful and harsh

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cassie cole
, US
May 11, 2019 8:34 am EDT

I buy a carton of cigarettes at a time and just noticed I had a pack of camels in them I didnt know marlboros did camels to I am not sure how this happened. Since I live alone I know that this was not a prank by anyone. I would like a refund on at least one pack of cigarettes cole.cassie1@gmail.com

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Joliver27
, US
Apr 15, 2019 7:45 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Why do the Marlboro reds in a box only ones that contain the rewards? Iv smoked reds in soft pack for years & they dont have them but my wifes hard packs do? All Marlboro cigs should have a code not just certain ones. Thats crazy. The point is to reward Marlboro customers in general not only specific kinds.

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Hopedot19
, US
Apr 10, 2019 12:34 pm EDT

The filter is not the same! They are lighter now and taste horrible! Why would you change it? You have a Lot of pissed consumers maybe you should give us back our normal cigarette. We pay good money for these things and you give us crap! I am very disappointed with your sercice.

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Joliver27
, US
Apr 06, 2019 7:59 pm EDT
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Also what happened tp the mark10?

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Stefanm
, ZA
Mar 16, 2019 12:08 pm EDT

I had to throw away a full box of gold because it didn't want to burn properly and i also found what looks like a bird seed in one of the cigarettes. First time this has happend but just wanted to bring it to your attention

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Hannah Elizabeth Miner
, US
Mar 12, 2019 8:58 pm EDT

Why change to the methol blacks? Are horrible now. Deff going to to try a different brand. These taste like crap and give me head aches. Thank you NEXT!

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Devin Alexander Taylor
, US
Mar 12, 2019 10:38 pm EDT

Ive bought over 10 packs of black cigarettes each of which contained red cigarettes instead of blacks im in the sheridan wy area and every single store is selling red cigarettes in black packs. THIS IS FALSE ADVERTISING AND COULD CAUSE A LAW SUIT. WHEN I BUY A PACK OF MARLBORO BLACK 100S I WANT MARLBORO BLACK 100S NOT MARLBORO RED 100S!

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Wshbsh
, US
Mar 03, 2019 8:28 am EST
Verified customer This comment was posted by a verified customer. Learn more

I recently quit these nasty tasting, nose plugging junk cigarettes. I went to juul vape tobacco flavor 5 percent nicotine. 100 percent better! Try it out

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Haylee Young1978
, US
Mar 03, 2019 4:07 am EST

For a while now me and my boyfriend have been buying marlboro black red 100s and they are definitely not black 100s they are regular red 100s. Very disappointed. Also every once in a while ill go to ash my cigarette and it falls right off the filter! Like clean right off. Never seen that before. But its definitely frustrating and annoying!

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DeathMetalRacer
, US
Feb 25, 2019 12:41 pm EST

The new filters are terrible, they have holes in them and 2 gold lines. The flavor is no longer good and they taste like a light cigarette. Very disappointed as black 100's were my favorite cigarette for years and now with these different filters they taste terrible. Please go back to how they were before!

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Kalebstillwell18
, US
Feb 25, 2019 11:57 am EST
Verified customer This comment was posted by a verified customer. Learn more

I bought your ciggetes the other day and I noticed when I opened them two of the where messed up on the wrapping on the filter kinda [censored]y for what's supposed to be the best cigarette company I have pictures of the messed up ones my name is Kaleb Michael stillwell of 319 S SR 57 Oakland city Indiana

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Brianna White
, US
Feb 12, 2019 2:24 pm EST

I bought Marlboro blacks from my local pharmacy but when I opened the box they were Marlboro Reds. Not cool

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Dustin Lewis
, US
Feb 11, 2019 10:38 pm EST

I bought a pack of smokes an there full of reds can you fix this i cant stand smoking reds they make me feel sick if you could email me at dustinlewis958@gamil.com

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SurleyClever
, US
Feb 11, 2019 6:06 pm EST

Packs with the online code do not taste right. They also have gold stripe. What is wrong? Please fix this soon! I don't know why I have to make this three hundred and fifty characters. I am almost there. Did I mention the smokes coming out of these Black 100 full flavor packs with the code foe the website really taste like crap? PLEASE FIX THIS!

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DWreck
, US
Feb 11, 2019 7:19 pm EST

I have always smoked Marlboro Menthol and have been smoking the Menthol Blacks ever since they came out but the past 6 packs I have bought are not the Menthol Blacks in the box. They taste like crap, won't pack correctly and smoke like a light cigarette. I will not be buying anymore Marlboro products from this point on!

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Bree barlow
, US
Feb 11, 2019 9:52 am EST
Verified customer This comment was posted by a verified customer. Learn more

I smoke Marlboro blacks all the time, but I've bought 2 packs in the last month that say blacks on the pack but when I opened them they are Marlboro menthols not blacks. I've been smoking blacks for almost 5 years now.

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Carnagei
, US
Jan 23, 2019 1:50 am EST

I bought a carton of cigarettes and a two of the packs had cigarettes that were only half full and some of them were just stems and sticks..

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Starla Miranda
, US
Jan 22, 2019 11:14 am EST

I have tried multiple times to create an account on your website so that I can receive coupons and prizes but the website says it can't verify my age. I have called customer service and have received no help. Please fix this or email me at blue.mystic.mama@gmail.com . Thank yiu.

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DawnMYost
, US
Jan 05, 2019 11:08 am EST

Please bring back the Skylines! I'm going crazy!

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chelseahamilton89
, US
Nov 19, 2018 10:59 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I bought a pack of cigarettes and 3 of them had holes in them and were hard to hit. $10/pack and get cigarettes with holes in them.

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Kdp9621
, US
Nov 19, 2018 11:30 am EST

I cant even smoke my cigs. Poorly made. Filters are all torn and they are dirty.

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DeeRogers
, US
Nov 14, 2018 12:24 am EST
Verified customer This comment was posted by a verified customer. Learn more

For the past couple weeks, every pack I open has a huge rip in atleast one cigarette. The packaging is in perfect shape. It is getting ridiculous. I smoke over a pack a day and these busted cigarettes are adding up. It's added up to a pack and a half of busted cigarettes.

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Marcy Annskinner
, US
Nov 13, 2018 9:30 pm EST

All of my cigarettes in the last 3 packs when I get to the end of it the cherry falls off. Burnt a shirt my finger and carpet. Really unsafe.

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Andreas Du Plooy
, US
Nov 13, 2018 10:24 pm EST

Hi, I really enjoy your cigarettes however opening a pack of Marlboro filter is hard! When I pull on the seal the bottom half of the plastic cover comes off, the top stays on and take me a lot of time to remove it.

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Necla
, US
Nov 14, 2018 12:34 am EST

I pay £9.60 for that! You are such a big company and it's a big mistake!

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Jonathan92
, US
Nov 13, 2018 8:26 am EST
Verified customer This comment was posted by a verified customer. Learn more

I'm upset that y'all have a scam going around the if you do these 3 easy steps you will get 5 free cartons of cigarettes Witch is a scam and false advertisement and if it's not taken care of I will take your company to court

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Yehia Adlouni
, SA
Nov 13, 2018 11:01 am EST
Verified customer This comment was posted by a verified customer. Learn more

I bought a cigarette packet with the following specifications :
Product : Marlboro touch "less smell" Blue package.
Product Code : 6290 0737
Product Date : 06/16
< U26ZSHWHX6EU
When I was smoking from this packet I found one of the cigarette broken and without filter.

My Contact E Mail : adlouni.yz@hotmail.com

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Tim922000
, US
Nov 12, 2018 4:42 pm EST
Verified customer This comment was posted by a verified customer. Learn more

To whom it my concern.

I was smoking a cigarette today and discovered a metal chip one. I honestly don't think that it's normal. I took pictures of it and saved it in a plastic bag. Let me know what I should do.

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Thanon
, ZA
Nov 12, 2018 12:13 pm EST

Over the last couple of months I have bought numerous packets of of cigarettes with NO iceballs. This is the only reason I buy these

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Dodgedriver08
, US
Nov 12, 2018 12:43 pm EST

I opened a pack of ciggaretes and part of the paper was gone off the butt of the ciggarete it was only one ciggarete and it was in the back of the pack I'm very concerned about the rest of the ciggaretes.

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GeorgeAT1234
, US
Nov 12, 2018 4:31 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I bought a carton of Marlboro cigarettes at a Marathon gas station and litterally even pack out of that carton were discolored like they had gotten wet. So now I'm out $60.00 ...is there any way that we can fix this issue. I have smoked Marlboro for 16 years and have never had this issue before.

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Giovanni Giuseppe Fortunato Salottolo
, US
Nov 12, 2018 8:55 pm EST

Hi my name is Giovanni Salottolo.

I've been a marlboro smoker for 15years now and have never had 1 bad smoke until today. Smoked a few and now I see one that is wrapped wrong. Is this the quality I m buying now.

+[protected]

butchermang@gmail.com