[Resolved] Makro Online — damage to my car
I have tweeted Makro 15/07/19, Then spoke to Kameel at Cape Gate-she referred me to Charmaine Simms who she said would call me-she has to date never called me or left any voice message on my phone?
I have called last week twice and left messages for Charmaine to call me about the accident involving my brand new Metallic Blue Nissan QashQai!
I have been shopping at Makro for over 15 yrs and spent thousands of Rands at the store. Just recently I purchased a new LG fridge valued R22k so I would appreciate Makro dealing with this issue expediently and showing me a return of care for my loyalty!
Customer Service has done everything in their power to resolve the complaint. All attempts to contact the customer have failed. Therefore, the complaint has been annulled and must not be considered where image of the company in question and its services are concerned.
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