Cashbuild Complaints & Reviews

Cashbuild / unethical behaviour

Jul 15, 2019

Highly disgusted in Cashbuild Princess Crossing Cnr Brown street and Ontdekkers Road. Pathetic customer service and this was not the first time. Every time I deal with Cashbuild Princess Crossing, I have the same issues over and over and now I had enough. On 10 July I placed my R5000 order...

Cashbuild / I am complaining about the service

Jul 07, 2019

My name is Mthandeni Ntshiliba Contact number 0788663066 To whom it may concern My details have been mentioned above. I have been authorized by my younger brother Thobani Mpahla to take building material we have been saving for. I took some material and encountered that the store doesn't...

Cash Build / cursing

Nov 27, 2018

Hi At an oudtshoorn branch, I stood in a que, the cashier was counting her takings, I caused her some confusion, and she in turn shouted at me "jou ma se Poe's". Bare in mind my wife and 3 years old son was with me. Her name I believe was Charmaine. Manager stood there and said nothing...

Cashbuild / conduct

Sep 04, 2018

Hi Was in ur oudtshoorn store today. Waited in que cause cashier was counting her till takings. I chested and remarked, due to me she lost count... She responded in a loud angry voice " JOU POES!!! My wife and 3 toddlers was with me, as u can imagine this was embarrassing to us. Disgusted with wht...

Cashbuild Brackenfell Central / product and service

Aug 23, 2018

On the 21st of August i went to purchase 2 boxes of tiles with 1 bag of tile cement, firstly the receptionist was rude unfriendly as well unhelpful as she complaint that they has 'problems wit their system' further more i waited or the entire 30 minutes for y order to arrive at the exit...

Cashbuild / building material not delivered.

Aug 08, 2018

my name is Ezrah Hlomuka. I bought building material on 25 of july in alexandra and i did a transfer to bochum. I paid R800 for delivery but till today i have not received my goods. At first i tried to call the branch fo three consecutive days, the phone kept on ringing but no one wa...

Cashbuild / sand and stones

Jun 23, 2018

Good day I bought 4 half cubes of stone and 3 half cubes of sand. What was delivered seems as 40kg bags of the same quantity not half cubes. I call the store nobody shows to know anything about measures of sand and stones When I was telling them that I bough half cubes not 40kg. It...

Cashbuild / delivery of stocks bricks order number:s392001697

Jun 19, 2018

On the 31/05/18 I bought 15000 stocks bricks at steelpoort. They promised me to deliver them on 07/06/18 but they failed and promised friday the 08/06/2018 also they failed. On monday the 11/06/18 no communication was done. On tuesday they call due to network I missed they call and called...

Cashbuild / wrong garage door sold

May 25, 2018

Good day We purchase garagedoor in febuary from cash build in silverton where we ask for the standard garagedoor. When we fitted the door the door was to small and not the correct size we then went to cashbuild where we spoke to oupa and said that rep called johan will contact us and make...

Cashbuild / undelivered material

Feb 20, 2018

on the 2018-01-15 I purchased 1000 building blocks from cash build in lusikisiki town, they first delivery was 320, out of 320 blocks, 5 of them were broken, they returned with them. the second delivery was 200 blocks, out of 200 blocks, 5 of them were broken, they returned with them. the...

Cashbuild / product and service

Nov 08, 2017

On Saturday 4th of November I bought a sealed sliding door at Tweefontein cash build. On Sunday I went back to report that the sliding door is not complete and the manager Emma Ngobeni was very arrogant and had a bad attitude and no management skills towards me. She told me that my...

Cashbuild / a month without a stock delivery

Sep 04, 2017

On the 22 of July I payed for 8doors at engcobo cashbuild in eastern cape.4doors were not in stock so they promised to get the doors within a week. from 22 of August I have been calling them alomst everyday, they keep on making empty promises. what is worse j asl them to replace those...

Cashbuild / service

Aug 25, 2017

I am coming from Tembisa cashbuild in Pumulani mall. I just bought ceiling boards and strip. I justed asked the lady that was assisting me if they could deliver tomorrow 26 August. Her answer was "we do not deliver on weekends" I told her its not my first purchase with you. Then she said...

Cashbuild / rude and incompetent staff

Aug 14, 2017

me and my wife ordered paving bricks through nedbank finance, they have given us a call on 2017/08/12 advising us the money is reflecting on the merchant's side (Cashbuild Sontonga Mall) I have called in at least 20 times today 2017/08/14 today to try and find out if indeed the money i...

Cashbuild / refund

Apr 15, 2017

last year November 2016 I went to Cashbuild Kuruman to make a quotation on building material, I live in Florida Johannesburg I then approved their quote and transferred money into their bank account, this year January I gave my younger brother money to go and add bricks which he did and he...

Cash Build Ulundi / Account opening for money deposit

Feb 01, 2017

Good day, I send my ID copy and all the required info. for cash build to open an account for me so that I can transfer the money monthly and buy items I need after a certain amount of saving. I sent all the info. to email address : [email protected] but no assistance was received despite...

Cashbuild / customer service

Nov 08, 2016

This is Gezelle from Brits I bought staff at cashbuild in Brits that is over R14000 over 2 months back where as when they delivered things was short I had to go back to the store almost 3 times. they over charge me aswell. I wouldn't have complained but I called again today almost 14 time...

Cashbuild / building material (concrete lentel)

Jul 21, 2016

I have made a quotation assisted by Cashbuild at KwaMashu to do it with ULundi Cashbuild because ULundi is the nearest to my family. I stay in Durban. The guys at KwaMashu assisted me well bt the problem is at ULundi. I received a quotation from them with wrong items that I never requested...

Cashbuild / goods delivered at neighbour

Jun 07, 2011

I purchased some cornises and Bendrings on Friday 03.06.2011 cash build Phumulani Mall, I was told the delivery will be done on monday 06.06.2011 or 07.06.2011, Monday 06.06.2011 I received the goods 1 bendring broken and all Four Cornises broken from my neigbour. he told me that the...

Cashbuild / stinking attitude towards customers by staffer


I have been a loyal client at Cashbuild (Meadowlands), but disgusted by the staffer's attitude by the name of Lindi. This morning I went to make purchases as I have been visiting the store in numerous occasions (renovating my property), but could not get the service I deserve... She had a...