MagicJackproduct not working cannot reach support

W
This review was posted by
a verified customer
Verified customer

past four days after independent troubleshhoting and live chat page appears stating magicjack unable to connect to registration server and to try again. this is fifth day of error page. today after clicking on live chat live chat screen is not appearing. in past i just reregistered to fix the problem. however magicjack is not providing a registration page. page states no 911 info available, cannot connect. i have followed all prompts to troubleshoot.

Responses

  • Wi
    wildone1760 Apr 18, 2009

    U am having the same problem in montanahave been going through the same thing since apr 11 to 17 2009 havae talked or chated with 12 techs to no end go strait to supotvisor not that it does any good but they keep trying Wild Bill Johnson

    0 Votes
  • Wi
    wildone1760 Apr 23, 2009

    Well day 10 & after taling to 15 techs 23 hrs on line one 4 hr round trip to the city to exchange & get a new magicjack! A upper Tech told me that MJs do not work with altell air card. If anyone that reads this finds away to make a magicjack work with altell please email me at w.b.[protected]@hotmail.com please. So be forewarned this product does not work on all hi speed forms internet. So if you are going to try one dont waste your time ordering on line go to radio shack because they well give you a refund right now with no credit card run around or fight. Good Luck Wild Bill Johnsson

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues
    A consumer site aimed at exposing unethical companies and business practices
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people
    You'll definitely get some directions on how customer service can best solve your problem