Lowe's review: Defective appliance

I purchased a GE Profile Ultrafresh Vent front end load washer on March 20th where we had it delivered on Saturday the 21st. I ran 2 loads on the 23rd for the first time and everything was fine. I ran another load 6 days later and the machine was leaking water from the dispenser tray and the lower portion of the door. I contacted Lowes on the 30th (machine is 9 days old) to advise I had a defective machine and wanted to get a replacement, not a refund. They refused and said I only had 24 hours to return the machine from the purchase date? It took 24 hours to even get the machine and we didn't get it hooked up until the following day. They said because I did not have a Lowes credit card, they are not responsible for reconciling the issue. So, they do not take accountability for selling defective expensive appliances. I expected to have my machine replaced with a machine that is not defective, but this is not the store policy. I will take my complaint to the BBB as well as complete reviews on the complete lack of accountability not to mention the lack of professional service in handling my phone call. I sat on the phone while it rang for more than 15 minutes without an answer, then got bounced around while each time nobody answers the phone.