CB Appliances Lowe's Complaints #2102-2121

Lowe's review: call/lemon law

Will of US

Jan 07, 2009 3:01 pm UTC

Resolved

Bought a Samsung Fridge 10-09-06 and on 01-07-08 the ice maker went out for the 4th time. I called the Lowes Service Center and they wanted to make a service appointment. I bought the 4 year EPP cost $200.00 they said there was nothing they could do, I would have to call the store to talk to the manager. So I call the store get put on hold for 26 minutes and the lady answers says who are you holding for and then puts me on hold again. I stayed on hold another 7 minutes before some picked up and I told them I didn't want to be put on hold NO more. So the girl takes my name and number and said she would get a manager to call me back. Now thats what I call $#!tty service. Still waiting on the call.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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