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Long John Silver's Restauranthorrible meal was served up by a nasty employee!

Review updated:

Went to new Long John Silver's Restaurant and bought take out meal. Girl taking order was nice, got to window to receive meal and they make us wait, (very few people there). The meal was sitting on counter for several minutes. When we got home, just a five minute ride, opened the box and fries were cold. They were thrown in the bottom with the fish on top. Fish was not cooked and when upon opening slaw container it appeared that someone had already eaten some of it. And that horrible meal was served up by a nasty employee who about threw it out the window at us. Is this anyway to run business? New store too.

  • Updated by Dodee · Jul 23, 2017

    Terrible

  • Updated by Chuco E Vega · Mar 18, 2018

    Nasty

Responses

  • Su
    Susan1966 Dec 02, 2019
    This comment was posted by
    a verified customer
    Verified customer

    The fish and chicken were way over cooked dark golden brown very disappointing my family couldn't even eat it bc of the over cookness of the food, never had this kinda problem before

    0 Votes
  • Ka
    Kathryn Barnett Nov 09, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Worst meal ever. The shrimp, fries, and hushpuppies were old, and under cooked! Don't know if I will ever eat there again.

    0 Votes
  • Ma
    Max Stone Aug 14, 2019

    My family is finished frequenting your corporate business due to your political stand and withdrawing your advertisement on FOX News. Good luck catering to minorities since they are not into seafood.
    Too bad you are closing your stores due to lack of profitability.
    Hopefully your parent corporation Yum will re-evaluate sponsoring Tucker Carlson.

    0 Votes
  • Ma
    Mary Vaughan Aug 13, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Went to Long John Silvers because Website said All you can eat Sunday's. No mention of a cut off time either on website or sign out front. Got there at 7:05 to be told it ended at 7:00. The website for that particular store had wrong price also. Bait and switch Not like we came at closing time.

    0 Votes
  • Dr
    Dr. mommmm Aug 12, 2019

    We were warned by friends that the LJs at SH70 in Bradenton, FL was bad. We had to try it bc LJs in OK was so good. I wish I hadn't wasted our money. The fish was dried out, old, tasteless, rubbery and awful!!! Fries were old and tasted like they were cooked in old oil. I will never eat there again!!! Be warned!!!

    0 Votes
  • Ja
    james merritt Jul 24, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Fryes were soggy and everything was old .and greezy I am a truck driver so I did not have time or the fuel to take it back. My number is [protected] .I would appreciate some comp or my money back in love your product and was very disappointed.

    Comments
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    0 Votes
  • Pa
    Pam Blackman Coleman Apr 21, 2019
    This comment was posted by
    a verified customer
    Verified customer

    When to eat and store was not open employee said it would be at least 10 minutes more. Drove around building to leave and there were 2 employees standing g iut behind building smoking. This is not the first time that have been to this locate to eat and sometimes been wrong.

    0 Votes
  • Cl
    Clara M Olveda-Harkness Dec 13, 2018
    This comment was posted by
    a verified customer
    Verified customer

    My food was fried in old oil. Disgusting. I called the restaurant and they ignored me. Restaurant number is C311002. I ate some of my food and it has upset my stomach.

    0 Votes
  • Lo
    love1234kcmo Nov 13, 2018

    Long john silvers in independence mo on 40hwy is horrible customer service is horrible in food is also employees are extremely disrespectful.

    0 Votes
  • Ro
    Robert Carr 101 Nov 12, 2018
    This comment was posted by
    a verified customer
    Verified customer

    In Georgetown Kentucky long john silver's has piss poor business development and management paying cooks hourly rate 7.25 only with no beifits at all plus the building has alot of problem's that I'm sure if the health department found out they would have to close the doors

    0 Votes
  • An
    Annlester43 Nov 12, 2018

    I made a order did not get what I supposed too

    0 Votes
  • Ms
    Msiese Nov 04, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I love long John silvers, but today I got the beer battered cod and it was disgusting, the breading was thick and the outside was only cooked so inside of breaking was not cooked and disgusting

    0 Votes
  • Be
    Berdia Bates Oct 28, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I called the same day I was overcharged and I was told I had to come back that same day. I plenty over $21 that day and once I got home I didn't feel like going back. Most places will take your name and make it good the next you come but they didn't and i was very disappointed. I went through the drive thru and I am a disable person

    0 Votes
  • Mi
    MikeN746 Oct 28, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Your deal of the day. I went to 2 different Long John Silvers. ( arizona and oregon) They never heard of it.
    One told me it was only on tuesday, went back and they did not know anything about it. You are a waste of time to go to.
    Did not buy anything and probably will never go back

    0 Votes
  • To
    Todd Watts Oct 28, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Chicken had a green substance in the piece I took a bite out of...and it was hard. My purchase ticket number is 3664.

    0 Votes
  • De
    Den Clark Oct 27, 2018
    This comment was posted by
    a verified customer
    Verified customer

    In Mesa we eat at your LJS at power and broadway.we got two meals to go from the one and only store you have in Flagstaff and it was not even close to what we are use to.it was all, bread, no fish and limp uncooked fries

    0 Votes
  • Ma
    Marge Ganong Oct 27, 2018

    Please open a store in the season or Kent island area. I would eat there all the time. Marge Ganong

    0 Votes
  • Re
    Rebecca JG Oct 27, 2018
    This comment was posted by
    a verified customer
    Verified customer

    No one else was in line- waited 17 minutes for 4 pieces of chicken and fries. I do not know what else to say- this was absolutely uncalled for. I would have driven off if I had not already paid for the order.

    0 Votes
  • St
    Steve Imboden Oct 21, 2018
    This comment was posted by
    a verified customer
    Verified customer

    This place was a joke we spent 46 bucks on cold food that made us sick called manager he said thanks for calling wow very professional

    0 Votes
  • Do
    Dodee Oct 21, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I have eaten there for years but no more. They had no frenc fries and the mac and cheese was terrible. The service was 15 min. Waiting for food and it was67 degrees in there. Why no French fries and bad service

    0 Votes
  • Ma
    Marge Smith Oct 21, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I for one LOVE long John silvers food, BUT the closet one is about 45 minutes away! If you would PLEASE put one in Clare Michigan or even Mt. Pleasant Michigan (a college town) it would sure be wonderful!! I'm tired of burger joints!!!

    0 Votes
  • No
    NoraA Oct 15, 2018

    Hello, I was at LSC and was completely unsatisfied I attempted to go in the restaurant at 10:42 am but the doors were locked when the hours clearly stated they open at 10:30 . Finally they open and we don't get our order taken till 11:15. We wait a while then hear they have no cook to cook the food . We then asked for a refund the manager was rude

    0 Votes
  • So
    Sondra Buckhannon Oct 02, 2018
    This comment was posted by
    a verified customer
    Verified customer

    My fish was extra oily and my sides were over cooked and expired. Condiments seem expired too. I want my 8 piece all fish meal replaced with hush puppy and fries replaced or a coupon for some free fish.

    0 Votes
  • Al
    Alivia Kay Miller Sep 18, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I was eating my food at home and I looked down to get a French fry and I found a dead fly in my food not very stastfied I will not be coming back sorry that's just gross

    Comments

    0 Votes
  • Is
    isaac9 Sep 18, 2018

    today I sat in the Marietta Oh long John's drive thru for 10 minutes, no one took an order, or even came to the window when I pulled around. this was at 12:18 pm on my lunch break. didn't get lunch today bc of it. A line backed up behind me and most cars just gave up and drove away, like I did. poor service doesn't cover it. there was no service

    0 Votes
  • De
    dee1230 Sep 05, 2018

    I was here on 10/2/17 and was treated horribly by a manager with the name of Erin Beaver. I asked for extra sauce and after telling me no and giving me looks like I was stupid and talking snappy I left. I wont be back here.

    0 Votes
  • Ho
    Hot mom Sep 04, 2018
    This comment was posted by
    a verified customer
    Verified customer

    The food was not good it made sick to my stomach the restaurant didnt have enough stuff for your drinks an other stuff

    0 Votes
  • Mi
    micki1961 Sep 01, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I submitted a complaint earlier this month which I never do but I have not heard anything the number is 89589.

    0 Votes
  • Bl
    blue loc Sep 01, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I don't have a complaint I just wish we had a long john silver's here I have to drive way out of town to get to one alot of people agree with me. It is my favorite place to eat is there anyway you can look into this about hopefully getting us one. Thank You.

    0 Votes
  • Ja
    James BubbleGum Anderson Sep 01, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Store C140001 - 1001 NW Washington Blvd Hamilton Ohio [protected]
    Ticket #4870
    7:20 PM
    January 20th 2018
    Cashier: MayliaL
    L4 Fish+More: 6.29
    2 Battered Fish
    Ind Mac & Chs
    Cloleslaw
    2 Husp
    L5 Ckn+More 6.79
    3 Chk Plks RAW sent to lab NPAL LAB
    Coleslaw
    Mac & Chs
    2 Hushpuppy
    2side 3.98
    Fries
    Hush Only MISSING 4.29
    12 Hush
    Carry Out $21.35

    0 Votes
  • Ho
    Holt Hazel Aug 29, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I have been waiting for 20 min and no one bothered to take my order. Yet I am rushing for emergency matters. Bulk your people up before worst happen.

    0 Votes
  • Ma
    Mamaw6 Aug 28, 2018

    Please put the "wraps" back on your menu. I've been watching for them for years. I loved the fish wrap.
    Thank you, Brenda

    0 Votes
  • Bo
    bobsmith99 Aug 21, 2018

    It is pretty simple ... very disappointed that Mac & Cheese has been removed as a side

    0 Votes
  • Sh
    Shan Ch Aug 21, 2018
    This comment was posted by
    a verified customer
    Verified customer

    May 3rd 2018.i am standing last 50 minutes.no one so far took my order.and i am stuck between cars. And finaly all tbe drive thru custmores left.very very bad servise. I never go back.

    0 Votes
  • Ch
    Chuco E Vega Aug 20, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Dumster area nasty has been like that for about more 2 months already talked to the manager and nothing has been done

    Comments

    0 Votes
  • Ro
    Roger Morris Aug 20, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Placed my order before I could fix my drink the food was ready sat down to eat and the fish was cold and dried out. For what I paid I could have gone to a diner and been waited on and had a much better meal won't be back

    0 Votes
  • Ra
    Ramona Ferguson Aug 20, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I filed a complaint with Hardin county anoint the meal I was sick had to call off work and had to go to the hospital this incident happened on August of 2017 I have not heard from anyone and was told I would hear from someone within 30 - to 60 days

    Comments
    Comments
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    Comments
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    0 Votes
  • Cm
    C Michelle Pickett Aug 20, 2018
    This comment was posted by
    a verified customer
    Verified customer

    The cashiers do not have the best attitudes. Also my order usually is not right. No one answers the phone when you call. I left a message and still have not received a call back. Horrible restaurant. Someone really needs to get this restaurant together in Chattanooga, TN on Hwy 58.

    0 Votes
  • Jo
    Jonetta Best Aug 16, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Went into the Roswell New Mexico store and was unhappy with the service. Waited 20 minutes for 1 piece of fish and fries. When I went to the counter to ask how much longer it would be I was told it is coming up now. 20 minutes for 1 piece of fish and undercooked fries...unacceptable!!!

    0 Votes
  • La
    Laura Coyne Aug 15, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Took a half hour for one menu item. Only three customers.
    Forgot the cole slaw
    Not answering phone at all when called to complain

    0 Votes

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