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Lincare Customer Care Service

Lincare Holdings Inc.

19387 U.S. 19 North
United States - 33764

Customer Support Phone Numbers

+1 727 530 7700 79 91
Kristen Hoefer
Chief Executive Officer

Greg McCarthy
Chief Operating Officer

Crispin Teufel
Chief Financial Officer

Lincare Complaints & Reviews

Lincare / Over payment

Jason Edgcomb on May 23, 2017
I bought a new cpap machine at the end of last year, lincare charged me over $300 more than the EOB from my insurance said I owed. I fought with them for 2 mos till they admitted they were wrong and would send a check. I asked for that in writing which I never got. 4 mos later still no...

Lincare / new service for oxygen, oxygen concentrator and non invasive ventilator

deborah_e_burdette@yahoo. on May 15, 2017
I have called and called. My sister, Janet Risgin, receives nebulizers meds from Lincare. She is moving from Bluffton, SC to South Dartmouth MA in June. I started in April 2017 asking for her concentrator, NIV machines to be switched from Low Country Oxygen to Lincare. I have yet to speak...

Lincare / oxygen order

Hank1 on May 9, 2017
My physician placed an order on line for oxygen the previous evening. The following morning I called the local office to verify delivery. Although the office is scheduled to open at 8:00 AM I kept getting answering service until 8:55. When finally getting thru nobody was able to find the...

Lincare / rock springs, wy office

ATKelly on Apr 25, 2017
I am a home health nurse and in the past 2 weeks, I have had 2 patients that have had such poor service that it could have resulted in a critical situation for them. The first, needed a mask due to nasal burns could not breathe with NC. I called to request on a Thur and was told they...

Lincare / having an extremely hard time getting a new cpap from the west springfield office.

Jeff Pelly on Apr 21, 2017
I have a Doctor's order for a new CPAP, the person that I have been dealing with, Maria, has taken over 2 months to fill the order, many excuses, many calls to her - she NEVER returns the calls after I have left a message for her to please return my call. The doctor's office has intervened at...

Lincare / Service

Susan Pulley on Apr 20, 2017
I have had a portable concentrator for several years. No one has come to service the machine in over a year and a half or contact me about coming to see me. I finally contacted them a week ago today and said that they would be out today. I called they have no record of anything yet they...

Lincare / Insurance fraud, collected from insurance, auto w/d from, account as well 7 months credit past due

Corinnehl on Apr 19, 2017
2016 Lincare overbilled and auto withdrew from Mothers account after insurance paid. They have not paid 7 months of credit due Mother. Mother has new insurance and supplement beginning Jan 1 2017, of which I had given Lincare the info. Both insurances covers the amount of bill with no...

Lincare / Lack of service

bstuart on Apr 18, 2017
This has happened for the second time: derek (my son) was release from the hospital thursday, april 13, 2017. (Pancreatic cancer). The home health rep faxed over the orders for vital 1.5 nutrition the same evening of april 13 to lincare in west monroe, la (318-325-6467) friday afternoon I...

Lincare / misinformation, uninformed operators, lack of responsiveness

Lisa Kenney on Apr 17, 2017
(first sent through Lincare website on 4/5/17 - no response from company) I am writing to tell you about a really negative experience I’ve had over the last few days. The Lincare website doesn’t have a place to add anything but positive comments, so am adding this here. (place send to tell...

Lincare / nebulizer and medication ordered in ma on 2/7/17

pradamary on Apr 12, 2017
Dr. Bruce Weinstein ordered a nebulizer for my patient on 2/7/17. She didn't received it. Eventually after multiple phone calls to Lincare in Hingham MA, I received a call stating that someone from Lincare had called the patient and told her that "someone local would get in touch with her...

Lincare / billing never gets billed

Larry Hinze on Apr 12, 2017
I have had a bill no since december (5 months so far) that never gets resolved. I have given the company my insurance information (Two insurance companies) on more than one occasion and it never gets processed. I have heard it takes 45 days to go through twice. I was told to physically go...

Lincare / nobody answers the phone

Hiyala Indiga on Apr 10, 2017
I called about a billing and was on hold FOREVER! It's been 10 min and i'm getting ready to hand up.. this is a bill that my mom got and i don't know what it's for.. There is an annoying recording: "We look forward to talking to you . Please hold the line and we'll be right back with you."...

Lincare / Portable oxygen concentrator

Mary Ann Bamberger on Apr 6, 2017
In January my husband had to go on at home oxygen there was no problem with the initial delivery of the equipment but both my doctor's primary and his oncologist send paperwork requesting a portable oxygen concentrator vs. Portable oxygen tanks it took several weeks to have an evaluation...

Lincare / services

mrcpjc50 on Apr 6, 2017
I had to replace my services because of insurance. I chose Lincare because it was close to me in Florence KY. I had them several years ago and always spoke with Doug who got me supplies instantly. Had to go back to them starting January1, 2017. What a mistake. I would call them 3 times a...

Lincare / Failed to supply mask filters or tubing for new cpap they provided a year ago in september. With numerous calls

Kathy B Whte on Mar 31, 2017
I am suffering severe breathing issues because LINCARE if RUSTON Louisiana brought out a new CPAP machine back in September of LAST YEAR and never brought the first mask tubing or filter. I have not had the first tube filter or mask for this machine since they brought it. I have called and...

Lincare / Lies and mores lies

Mary Ulrich on Mar 27, 2017
I am sick and tried of your so call staff up here in Williamsport Pa.I have been trying to get my Portable Oxygen Concentrator fix from 3-22-2017 up today 3-27-2017.All I get is we are short on drivers &they will not call back or drop off portable tanks for me to use.I am sick and tired of...

Lincare / Oxygen equipment and nebulizer

Tom west on Mar 23, 2017
I have received oxygen for years and was on list not able to pay and then all of a sudden I get billed For hundreds of dollars with no notice of any changes. Then on top of that I started getting albuterol for nebulizer for breathing and was told that medication would be hundreds of dollars now...

Lincare / Customer service

Josephine Kogler on Mar 22, 2017
I am an oxygen patient. I have now left 2 messages. One with a live person and one on a machine. I need new cannulas and a new charger for my portable oxygen concentrator. Kind of important don't you think? Been over two weeks and no call back. They were very good a couple years ago when I...

Lincare / Overall service

Mz Dee on Mar 20, 2017
I have been a lincare patient for over 13 years. It has been the worst experience I have ever had. The equipment has been in a closet for over 10 of those years . I have requested them to pick it up . They say they can't without an order from doctor. Done that as well. Tricare has been...

Lincare / Service re CPAP supplies

Cynthia Beaulieu on Mar 20, 2017
I initiated contact with Lincare in October, 2015. This process took at least 3 weeks. Today's date is 3/2017. Two weeks ago I contacted Lincsre at 860-236-4586 to order supplies. I was put on hold for 7 minutes. I was at work and could not hold any longer. A week went by, still nothing. I...

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