Menu
Lincare Holdings Customer Service Phone, Email, Contacts

Lincare Holdings
reviews & complaints

www.lincare.com

Learn how the rating is calculated

1.4 427 Reviews

Lincare Holdings Complaints Summary

39 Resolved
387 Unresolved
Our verdict: If considering services from Lincare Holdings with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
Verified
The authenticity of the customer service contact information for Lincare Holdings has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Click here to get notifications about new complaints of Lincare Holdings. We promise not to send you any unrelated messages
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review
File a complaint

Lincare Holdings reviews & complaints 427

Filter reviews by rating
5
0 review
4
0 review
3
0 review
2
0 review
1
1 review
Sort by:

Newest Lincare Holdings reviews & complaints

ComplaintsBoard
S
1:31 pm EDT

Lincare Holdings c-pap machine and supplies

This company is my supplier thru Medicare and my secondary insurer and they are the worst medical supply company I have ever used for my supplies. Ordered new pillows, mask, hose and replacement tank over one month ago and still haven't received them. When I called them they said they would check and let me know what the problem was and would call me back. Never called back for several days so I called them and was told they didn't have all the needed supplies as the mask and pillows were on back order and couldn't send the other pieces till they had all the items that I ordered. One week later I received a box containing two pillows and half of the head gear. No tank, hose or filters. Tried calling the local Beverly Hills Lincare office where I ordered the equipment and they don't answer their phone. Called again later and got an answering service. The technician and office personnel are poorly trained, don't seem to have any concern for there customers and aren't doing any service for the company or their customers. Don't use them for your medical supplies if at all possible.

Read full review of Lincare Holdings
Hide full review
ComplaintsBoard
R
2:59 am EDT

Lincare Holdings employee complaint

I was hired as a "health care specialist" on a "contract" basis. So far, I have had little training and was sent out twice now to teach people how to use a product that I had poor training on. I took an oath as a nurse NOT to do any harm and have always taken good care of all of my patients. If I asked any questions about the products I was expected to handle, my supervisor said "I don't know, you are the specialist." She has so far belittled my medical knowledge, used my license to excuse a set up that was done by unqualified personnel, and is generally arrogant and high handed. I truly do not know how she keeps any employees. She has also held my pay invoices for two weeks or more and then told me I did them wrong. I am very disappointed as I was excited to work for these people and now I would not recommend them to anyone, either as a customer or an employee.

Read full review of Lincare Holdings
Hide full review
ComplaintsBoard
R
11:04 am EDT

Lincare Holdings they don't answer their phones. they have patients go through an answering service.

I don't know how this company stays in business without any customer care. I am on a deadline to receive my BiPap machine before wintering in Florida for 6 months. I just want to check on the progress of my machine getting approved by Medicare. No one has returned my phone calls.

Read full review of Lincare Holdings
Hide full review
ComplaintsBoard
R
8:40 pm EDT

Lincare Holdings c pap machine

My husband took his c pap machine in today for the simple fact that it wasnt working right. It has a humidifier on it. They had him leave it there. They never bothered to have him put it on with the water in the machine to see what it was doing. Went back and picked it up and hooked it up at home and it is just exactly like it was when he took that there. Pretty sad. You have a c pap machine for a reason. Its not saying much for your company. Way to go Lincare playing with his life.

Read full review of Lincare Holdings
Hide full review
ComplaintsBoard
R
8:00 am EDT

Lincare Holdings poor service

Have Lincare for O2 in home. Over 2 weeks ago MD determined that I needed O2 24 hrs/day. Contacted Lincare to order a portable O2 compressor for outdoor use. Since then have not had any response from them in spite of numerous phone calls MD office contacted them again last Thurs. and still no response from Lincare. Keep telling me they have to have someone come up to the apartment to checkf O2 stats without O2 but fail to schedule anybody. In the meantime, I am housebound, especially in this very humid, rainy weather. Am looking for an alternative respiratory supplier. They seem to have a monopoly on business here in No. VA, and cannot understand why..

Read full review of Lincare Holdings
Hide full review
ComplaintsBoard
R
11:32 am EDT

Lincare Holdings Horrible company to do business with or work for

I worked for Lincare for several months. I am an experienced Administrative professional. I was hired on at 11.75hr and was told that was the most they paid their employees. A 19yr old with nothing but fast food experience was hired making 12.00 hr. In addition, I was forced to train that employee and others who made more money than me. I worked 7 days a week to try to catch up the patient orders. There were patients without limbs waiting on their orders for years (literally). They won territories that they don't have the man power to provide service for. Some of the employees would throw the dme orders away because, they didn't want to do the work; offices would call all the time looking for orders; especially, McAllen Tx and San Antonio. It is very ghetto-employees, including the Mgr. Jennifer Cleveland, come to work in sweats, house shoes and clothes like they don't care about their appearance. The entire company is ran by a bunch of air head women who have the company almost in bankruptcy. The turn over is so bad that they will hire, church members, family, friends-a referral for anyone that can pass a drug test. Jennifer, the Mgr, hires all of her previous co-workers, friends at 12.00hr, when there are employees that have worked there for years and, can not make that much. *********BEWARE******** I wouldn't take this job unless I was desperate...

Read full review of Lincare Holdings
Hide full review
ComplaintsBoard
J
11:37 am EDT

Lincare Holdings very unprofessional & non-responsive!

I have been on Oxygen 24/7 for two years. I addition, I have been using a BiPap machine with full face mask for my sleep apnea. My Oxygen consists of: "C: Tanks, "E" Tanks, "F" Tank (as a backup). When in my condo, I use the Devilbiss Concentrator 24/7, which is Connected to a nose Cannula tube that I "drag" around to keep my levels at a reasonable level. When I go out, I use the smaller "C" tanks (in a carry bag) & on long rides I use the medium "E" Tanks that last longer. When Medicare changed their way of selecting suppliers, I had to find another source. That is when I was referred to LINCARE in Medway MA.. I have been trying to get them (LINCARE) to set me up with all my Equipment & Tanks. After 4 messages I left for manager to call me, she (Tanya) DID NO CALL ME! Bottom line, I would NEVER DO BUSINESS WITH LINCARE...EVER!

Read full review of Lincare Holdings
Hide full review
ComplaintsBoard
J
10:26 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Lincare Holdings customer service

This company was supposed to deliver oxygen refills for my bosses mom two weeks ago. when she called them last week, they told her that they forgot to put her on the list. They said they would deliver this week (on Tues) but she needed to call and remind them on Monday. She called yesterday and was told that they would be delivering today before 7 pm. Still no oxygen. She does have a concentrator that she lugs around. but the woman is in her 70's. This is unacceptable. She will be changing companies tomorrow.

Read full review of Lincare Holdings and 1 comment
Hide full review
1 comment
Add a comment
J
J
John P. Jones
, US
Sep 04, 2015 10:57 am EDT

Lincare is totally useless. I needed a cpap nd waited for weeks for Lincare to do their job. When called the response would be, "Oh, I just got to your paper work now." Then more weeks would go by. More excuses. Finally with another company that accepts medicare.

ComplaintsBoard
J
6:04 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Lincare Holdings customer care

I have been out of the hospital for a week after suffering a heart attack and being in a coma for most of the month of June. A CPAP machine was ordered for my home along with an oxygen concentrator. The machines were delivered, but no mask! i have made numerous calls. and was finally told that a mask would be delivered between 4 and 5 pm today. It is now 6:44pm. their office is closed. and I was told maybe call back Monday. I am so very upset about this, as I have had interrupted sleep since arriving home 7 days ago. It has now been a full week since these people were assigned to my case. What a farce! Lincare office in New London Ct is very poor when it comes to customer care. How do these people keep their jobs? Now it is Friday evening and they, unlike me, can sleep over the weekend.

Read full review of Lincare Holdings and 1 comment
Hide full review
1 comment
Add a comment
K
K
Kela1268
San Antonio, US
Jul 19, 2015 5:58 pm EDT

They are all doing meth with Brenda in Modesto, Ca and they don't really care about you and your health they only care about their bottom line!

ComplaintsBoard
O
1:03 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Lincare Holdings not servicing equipment or replacing hoses or canuals

Lincare delivered a used oxygen concentrator that hadn't been serviced in a year{ the filter] should have been washed weekly. The hoses and canulas, as I discovered at njh, the number 1 pulmonary hospital in the nation, should have been replaced every 3 weeks. The 30 foot hose from the concentrator to the bed hadn't been replaced in 4 months, until I called lincare realizing since i'd been getting sicker and sicker with a sinus and lung infection, that there must be bacteria and fungus growing in the hose. Indeed my sinuses and lungs were cultured and infected with a virulent bacteria. Stay away from this company and be aware of the things i've pointed out if you have another company!

Read full review of Lincare Holdings
Hide full review
ComplaintsBoard
U
7:30 pm EDT

Lincare Holdings cust serv / return of equip

Delivery was prompt and set up went fine but delivery driver tried to get me to pay him a $35 'fee' that he couldn't explain what it was for. When i questioned him about it, he said never mind and set up the needed equipment and left. Kudos for his being here on a weekend but bad business to try getting paid over his normal fee / rate that the company pays him for. Delivery is his job, and his pay comes from medicare paying for the equipment 'prescribed'.
Also, pick up is nearly impossible. Called this morning. . . Bed and wheelchair no longer needed as mom is at a care facility as of yesterday. When i called them yesterday for pick up, they said the soonest 'might be tues' but i would have to call in the morning to confirm that. Called this morning. . . They said this area is serviced for pick up only on thursday but they 'might be able to get someone here sooner'. Driver (Not same one as was for delivery) came at 4pm. . . Said his truck was full and he had to unload, would be back. He called me 5 minutes later to say he would be back later tonite, with no specific time or even a near time. (In the 5 minutes he was here, he mentioned he had only been employed a week. Oh this explains a lot) at 7pm i called the cell phone the driver / kid had called me from. . . No voice mail had been set up. Called office. . . No one there knows what kid came out and they doubt a pick up can be done today but would take my number for a call back. They weren't even sure if the call back would be tonite or tomorrow and no one of the 3 girls i spoke with on phone could tell me if equipment would be picked up tonite or not. Funny how when medicare is paying the bill, theres no rush to pick things up. I will be calling medicare in the morning to alert them to this little scam for extra pay. This is out and out fraud to the government. Also, i will not be responsible for paying any extra days lincare bills either to me or medicare. This is wholly on lincare. Not a reliable place apparently. Certainly not trained in customer service in the least.

Read full review of Lincare Holdings and 1 comment
Hide full review
1 comment
Add a comment
V
V
Very Frustrated!!!!!!!
, US
Feb 25, 2019 11:24 am EST

We have been trying to get a hold of them to return equipment and cannot talk to a person. Constantly getting a switch board. Left messages with no call return AND we keep getting monthly charges and are at our witts end! We are not sure where to go? Better Business Bureau?

ComplaintsBoard
C
11:52 am EDT

Lincare Holdings rude employees, poor response times, disorganized information gathering

Terrible customer service! Rude service providers!
For a company that deals with cpap machines in volume, why on earth would they not have any units on hand to fulfill patient rx?
This office is extremely unorganized with handling paperwork, and thinks nothing of being i. Nappropriately rude to the customer.
My physician sent an order for a replacement cpap unit on the 6th of this month. It is now the 23rd. They misplaced the order and chose to lie to me; telling me the doctor had not sent the request. When checking with the dr., it was confirmed and proven the order was completed on the 6th.
I have been waiting nearly three weeks for a replacement machine — or for someone to even contact me from the lincare office.. The communication skills in this office are atrocious. Contacting the evansville facility several times, there appears to be a pattern of behavior: ineptness. Their repetitive excuse is they have no paperwork, nor do they have any machines on-hand, others are waiting for a machine; they will get theirs first.
Finally, today (The 23rd), it was acknowledged they have the prescription (And have had it for over 20 days...) I let them know I did not appreciate the unnecessary delay due to their disorganization.
When I asked why I could not be added to the list in an earlier que because of the original rx order date (Remember, they lost the rx within their own office), I was asked "why do you think you should get one before anyone else?" what!?!?
I am now at the bottom of their wait list due to their terrible organization, buck-passing, rude service providers.
Lincare: please provide your employees with *profession development* on the art of customer care, communication, and organization.

Read full review of Lincare Holdings
Hide full review
ComplaintsBoard
V
6:12 pm EDT

Lincare Holdings lies, (did not fax twice) slow, no call backs,

Workers never bothered to call me back twice after saying they would. Kept insisting they had faxed a release which the other company said they never got. I had a relative fax the other company and they received it right away. It was obviously never faxed from Lincare. There now has been a five day delay for my 88 year old mother in receiving her oxygen. If I owned this company, two of the office personnel would be looking for new jobs. The girl who answers the phone and "Joanna."

Read full review of Lincare Holdings and 4 comments
Hide full review
4 comments
Add a comment
R
R
Rochelle Sims
, US
Jul 13, 2016 11:14 am EDT

I called on Monday 7/11/2016 to order refills for 6 M6 tanks for Tuesday, 7/12/2016. I told the answering system person that I had a doctor appointment on Wednesday. I called back on Tuesday to see what time the driver was coming out. I got the answering system again and she said that she will send a e-mail. I waited, and waited, the driver never came out!.
UNEXCEPTIABLE. I kept my doctors appointment today, I toke the 1 M6 tank that I had. I had to preserve some of my oxygen because I only had 1 M6 tank and because I needed the rest of the oxygen to get back up the stairs. My oxygen level was 77 percent.

D
D
Denise Sims
, US
May 16, 2016 1:54 pm EDT

I spoke with Lincare customer service on Friday 5/13/2016, now she tells me that she spoke with my doctors nurse and that she is waiting for the nurse to FAX back the BREATHING CHART then I guess, the paperwork will get done. I always have to call Lincare before they pick up the phone to call me back about a portable concentrator.

A
A
avacate
, US
May 12, 2016 1:19 pm EDT

I have been waiting over 6 months for a portable concentrator. Lincare has lied to me and made me wait to long. Lincare tells me that they are going to do something like send a fax, complete paper work or order a portable concentrator, THEY DON'T. Why is that? Why can't they just make the calls and do what is needed for the patient as soon as possible instead of making the patient wait. Thats RIDICULUS

K
K
Kela1268
San Antonio, US
Jul 19, 2015 5:38 pm EDT

File complaints with the government!

ComplaintsBoard
D
5:42 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Lincare Holdings slow service

I had a nebulizer delivered to my home for respiratory care after contacting an illness. The medication was supposed to arrive the next day. Two days later, still no medicine. I contacted the company and was told the office is closed until next Monday, so that means at least four more days without the medication. Why would this business be closed on a business day (Friday)? I asked the answering service that if there was a way to get the medicine to me quicker but she apologized and said I would have to wait until their office is open for business on Monday. I've only been doing business with this company since Wednesday and already I've lost confidence in them. My advice, if you need respiratory care, ask your primary care facility to go to another source if possible.

Read full review of Lincare Holdings and 1 comment
Hide full review
1 comment
Add a comment
K
K
Kela1268
San Antonio, US
Jul 19, 2015 6:02 pm EDT

Hey why worry about customer service when you can do meth with Brenda in their Modesto, CA location and grab her breasts!

ComplaintsBoard
S
10:26 am EDT

Lincare Holdings patient abuse

I personally witnessed the "seasoned" respiratory therapist verbally abuse patients on a daily basis. She was despicable in her comments toward them after phone calls and as they left the building. The "area manager" did nothing to stop this behavior when it was brought to her attention. The respiratory therapist's behavior was imitated by a customer service representative who looked to the respiratory therapist for guidance. This type of abuse should not be tolerated or ignored!

Read full review of Lincare Holdings
Hide full review
ComplaintsBoard
S
10:57 pm EDT

Lincare Holdings abusive to patients and employees

1) I was hired by the “Area Manager” Shannon McDaniel, who advised me that the “Health Care Specialist” Shelly Saltink would be training me (as she was the only other Health Care Specialist working for this particular location). I am a Registered Respiratory Therapist. Shelly is a Certified Respiratory Therapist. This is only relevant because Shelly made it clear from the day I was hired that this “didn’t matter” and refused to train me. She repeatedly stated that I was a respiratory therapist and “should be able to figure everything out”. As a result I was forced to “guess” when it came to patient care and company protocols. As I am sure you are well aware, this is incredibly irresponsible and potentially harmful to patients and the company. Shelly was extremely hostile toward me. Her hostility spread to other employees throughout the office. I was warned of this hostility by an employee (who was quitting after two years of excellent service as a sales representative) on my second day.
2) Shelly then gave me an itinerary of patients to visit on a daily basis who did not require respiratory care. I traveled an average of 1 hour per client. When I would leave a patients home humiliated, I would then call the office and ask for Shelly, who would then tell me to “just go to the next patient’s home”. None of the patients needed care (i.e. they had already been visited the previous day). There was no explanation when I confronted Shelly about these issues. I am sure you can understand what a waste of company time and money it was to repeatedly send me on these fabricated patient calls. A seasoned driver stood up for me and told Shelly that it was wrong to put those miles on an RT’s car, especially for work that the drivers had already accomplished. None of these "made up patient calls" were respiratory related! Shelly went on to give me a book of codes for masks that were incorrect, blamed me for delivery tickets that were completed incorrectly by another employee, and continued to say hateful things about me to other employees when I was around the corner from her. The North Kansas City branch is unethical, irrepesponsible, hostile, and verbally abusive toward patients and thier families on a daily basis.
3) I brought my concerns about my lack of training and being sent to patients who did not need our services to Shannon McDaniel, the Area Manager. Her reply was: “Shelly is dry, you just have to get used to her personality”. Shannon assumed zero accountability nor did she attempt to rectify any of these situations.
4) Another respiratory therapist (a CRT) named Shaun Bentley was hired one week after I was hired, and received the professional respect and courtesy any employee deserves. Shelly answered his questions. He approached me more than once for guidance and I gladly answered his questions (as I had trained myself).
5) In the state of Missouri the Labor Law states that an employee must be paid their entire wage in the event of termination, on the day they are terminated. I still have not received mileage reimbursement, and it has now been 12 days.
6) Lastly, and most importantly, Shelly Saltink and another customer service representative named Sherri McCallon are verbally abusive toward patients and their families. Both of these employees use profane language throughout the day every day in reference to Lincare patients, their families, their contact at Kansas University Medical Department and myself.
I was terminated by Shannon McDaniel on March 10, 2015. Her reasons were unclear. She made statements such as: “It just seems like you don’t get it” and “you were rude to another employee”. She refused to elaborate or give examples of these claims.

Read full review of Lincare Holdings
Hide full review
ComplaintsBoard
R
2:48 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Lincare Holdings billing/lack of information

My name is Raul E. Moreno. Last May, while in the Military stationed at Ft. Drum, NY, I contracted Pneumonia and I was taken to Samaritan hospital. A Nebulizer was deliver to me at the hospital by Lincare. The person NEVER told me that it was a RENTAL. I was Medically retired last October and I move to South Carolina and of course, I brought the equipment with me. Now, last week, I received a bill for $10.58 (costumer ID: 805-5762, invoice date: 01/05/2015, invoice number: BB4CQFLH). I talked to Debby at [protected] ext. 258 last week. I explained to her what happened. She told me she will find a Lincare here in SC where I can return the Nebulizer and she will see what can be done with the bill. Today I called her again. She gave me the Watertown phone number which I called. The person who answered told me that there is a Lincare office in West Columbia, but they might not take the equipment because several month have passed. Tricare will not pay $10.58 because I am not covered with them. NO ONE told me it was a rental. I could have returned it before I left Ft. Drum, but how could I knew?. Billing office told me I have to pay that money and the rest because I have the equipment. When I got it I WAS SICK with Pneumonia!. You should bill the person who deliver it to me. He didn’t tell me was rented! I am a responsible person. I don’t need that equipment for now, and if for some reason I will, it will be given to me by VA. I will do what is necessary not to pay that because it is not fair.
You can contact me at [protected]. My e-mail is: [protected]@msn.com . I am no longer in the Army. I was medically retired. The last thing I need are problems like this. Thanks for your attention. Hoping to hear from you soon.

Raul E. Moreno

Read full review of Lincare Holdings and 1 comment
Hide full review
1 comment
Add a comment
A
A
Anthony Commisa
Glenville, US
Mar 05, 2015 8:50 am EST

April 2013. I called lim are told them to pick up the ir oxygen tanks.i w as told that they could not do that. After 6 months and several phone arguments they finally came and retrieved their equipment. I just received a bill from their lawyers wanting $645.12 two years later.DO NOT USE THIS COMPANY

I

ComplaintsBoard
R
9:42 am EST

Lincare Holdings service

The first appt was cancelld when they called at the app time to tell me he was going to be 2 hours late i reschedule then he was 30 late which was ok but i requested an extra long hose extra filters and a nasal mask and a chin strap he came with a duffel bag an only had 1 nasal mask which didn't fit right the air wass hitting my eyes he said thats all i have and a chin strap that was a head sock which didn't fit he said ill have to check the wearhouse to see if we carry just the strap. He was more worried about filling out the paper work then properly fitting me to my cpap. . After that i called the corp office and spoke to a peter told him of these problems and not heard from him since. But the person who came to my home sent me the nasal mask and chin strap 2 days later. Still after i called the local office several times i still have not received the extra long hose and filters that i requested also i only received 1 filter and was told he was suppose to leave me with 2 the mask left a rash around my face and they still havent gotten back to me about that either i am not pleased with the service that i have or have not received and would like to go somewhere else

Read full review of Lincare Holdings and 1 comment
Hide full review
1 comment
Add a comment
L
L
Lovemyjunk
Beebe, US
Apr 20, 2015 5:33 pm EDT

This is exactly the kind of poor service I've received from the Little Rock, Arkansas Lincare office... along with multiple excuses, complete lies about having records transferred from my old Lincare office in Texas, being given conflicting answers as to whether Lincare offers liquid oxygen (I was told because I'd used liquid oxygen from Lincare ... for 10 or 11 years) ... I would be 'grandfathered' in and would be provided liquid oxygen when I moved to Little Rock. After 9 months and 3 weeks... STILL no liquid oxygen. Tried to get them to offer HomeFill concentrators in lieu of liquid oxygen... and, of course, got conflicting stories as to whether Lincare offered HomeFill. Most employees (including TWO different managers) never even heard of HomeFill and another manager thought it was the liquid oxygen program. If I had any other choice I would dump Lincare in 2 seconds. :( Do NOT use Lincare if you have any other choice. Oh... one more thing... the office I'm using has had at least THREE new managers in the 9 months I've dealt with them. Nobody ever knows what other employees have done... apparently there is zilch communication. Of course, the frequent turnover causes many of their problems, but... there must be something VERY WRONG at Lincare to have such a high rate of turnover. I've experienced the same high turnover at my previous Lincare office with all the problems high turnover brings. :(

ComplaintsBoard
T
8:06 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Lincare Holdings dangerously inept

Family member left rehab with a feeding tube unable to take anything by mouth. Lincare was supposed to deliver two cases of Jevity supplement and a hospital bed. Neither arrived for five days and several phone calls from me, the rehab social worker and a speech therapist after he came home. Fortunately the rehab supplied us with Jevity when I told them we were still waiting although it wasn't their responsibility.

Eventually he began to run out and the process of endless phone calls and confusion began again. For three days I went in circles with them at 3 or 4 different numbers (they just kept telling me to call rep A who would say to call rep B, who would say to call rep C, then refer me back to A) . Finally on day three I learned they hadn't even contacted his insurance yet. At that point I had to give up and begin looking for suppliers to buy it out of pocket as he was nearly out and this is his only source of nutrition (which I stressed to Lincare again and again but it apparently it didn't mean anything to them).

After another long series of phone calls I found someone to buy it from. I also found another company called Medline who were able to set him up in a matter of minutes and one phone call. They say they will be able to get in touch with insurance and deliver several cases in two days. We'll see what happens but I certainly found their customer service to be 100% more efficient and professional. I encourage you to drop Lincare as soon as possible if you value your physical and mental health. Medline 1-800-MEDLINE [protected])

Read full review of Lincare Holdings and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
K
K
Kela1268
San Antonio, US
Jul 19, 2015 5:40 pm EDT

Maybe they are doing crystal meth with Brenda from Modesto, CA and letting the docs feel her boobs (she is very proud of this!

K
K
Kela1268
San Antonio, US
Jul 19, 2015 5:39 pm EDT

Keep complaining and telling the truth about Lincare until they go out of business!

ComplaintsBoard
T
10:34 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Lincare Holdings dangerously inept

Family member left rehab with a feeding tube unable to take anything by mouth. Lincare was supposed to deliver two cases of Jevity supplement and a hospital bed. Neither arrived for five days and several phone calls from me, the rehab social worker and a speech therapist after he came home. Fortunately the rehab supplied us with Jevity when I told them we were still waiting although it wasn't their responsibility.

Eventually he began to run out and the process of endless phone calls and confusion began again. For three days I went in circles with them at 3 or 4 different numbers (they just kept telling me to call rep A who would say to call rep B, who would say to call rep C, then refer me back to A) . Finally on day three I learned they hadn't even contacted his insurance yet. At that point I had to give up and begin looking for suppliers to buy it out of pocket as he was nearly out and this is his only source of nutrition (which I stressed to Lincare again and again but it apparently it didn't mean anything to them).

After another long series of phone calls I found someone to buy it from. I also found another company called Medline who were able to set him up in a matter of minutes and one phone call. They say they will be able to get in touch with insurance and deliver several cases in two days. We'll see what happens but I certainly found their customer service to be 100% more efficient and professional. I encourage you to drop Lincare as soon as possible if you value your physical and mental health. Medline 1-800-MEDLINE [protected])

Read full review of Lincare Holdings
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Lincare Holdings contacts

Website

www.lincare.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Lincare Holdings?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Lincare Holdings Customer Service. Initial Lincare Holdings complaints should be directed to their team directly. You can find contact details for Lincare Holdings above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Lincare Holdings. Discuss the issues you have had with Lincare Holdings and work with their customer service team to find a resolution.