CPAPXChange Sleep Apnea Patients Reviews and Complaints

Latest Reviews and Complaints

Victor Mims of Franklin, US

Verified customer

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CPAPXChange This place does not do expedited shipping. It's a scam to take your money

Ordered from this place and paid the extra money to have it expedited to me. By the day it was supposed to be here, it hadn't even shipped. They say they have an online chat, but it's just to blow you off. Tried to call several times, but they never answer and it says the same thing: "the number of callers ahead of you is 8 callers and the wait time is 46 to 83 minutes.".

Done with these clowns forever.

Recommendation: DO NOT BuY FROM HERE!!!

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M. Koss

Jun 11, 2023 1:28 pm UTC

Verified customer

CPAPXChange Disappointing Shipping Time for CPAP Hose from CPAPXChange

I ordered a cpap hose from CPAPXChange and boy was I excited! I was told it would arrive in a jiffy, but it took longer than expected. I was pretty bummed out about it. I mean, I needed that hose like yesterday! I was so disappointed that I don't think I'll be ordering from them again. It's a shame because I've heard good things about their products, but the wait time was just too much for me. Hopefully they can improve their shipping times in the future.

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How responsive is CPAPXChange's customer service?

0 Resolved

1 Unresolved

Total complaints: 1

Resolved complaints: 0 (0%)

Unresolved complaints: 1 (100%)

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CPAPXChange has received 1 complaints on ComplaintsBoard. The first reported case, Disappointing Shipping Time for CPAP Hose from CPAPXChange, was published on Jun 11, 2023, and the most recent complaint, This place does not do expedited shipping. It's a scam to take your money, was posted on Aug 2, 2023.

Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.

Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.

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Is CPAPXChange Legit?

CPAPXChange earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds CPAPXChange to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, CPAPXChange is known for their high standards and safety. If you're thinking about dealing with CPAPXChange, it's wise to check how they handle complaints.

CPAPXChange has claimed the domain name for cpapxchange.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Cpapxchange.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Several positive reviews for CPAPXChange have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

However ComplaintsBoard has detected that:

CPAPXChange protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
The website belonging to CPAPXChange has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.

CPAPXChange

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