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CB Online Shopping Light In The Box cannot unsubscribe from emails
Light In The Box

Light In The Box review: cannot unsubscribe from emails 5

U
Author of the review
9:04 pm EDT
Review updated:
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I made a purchase that never arrived, but they did refund the cost. Since then I have unsubscribed numerous times from their emails to no avail. I contacted them directly about removing my email address from their system and they told me to just keep trying. Doesn't this break the anti-spam laws?

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5 comments
Add a comment
C
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CaPuT
NL
Jul 15, 2015 12:43 pm EDT

I have the same issue.

M
M
Mike Cannar
US
Jan 15, 2017 10:49 am EST

I have unsubscribed twice via their site but they keep emailing. Needs to be stopped!

J
J
Jon Werk Nielsen
US
Mar 21, 2017 4:18 am EDT

I have the same issue. I never bought anything from lightinthebox and now they spam my mail. I cannot unsibscribe! Such a practice is 100 procent against multiple european laws!

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raj2424
US
Dec 17, 2022 2:54 pm EST

I Have unsubscribed about 10 times. Still the emails keep coming daily. GRRRRRR!

V
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Valarie Pattat
US
Jan 03, 2023 9:27 am EST

It’s ridiculous that an online retail does not offer an unsubscribe option! It should be against the law to keep sending unwanted emails!

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    Jul 26, 2024
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