LG / Refrigeratorbill lost and not able to get duplicate bill

S
This review was posted by
a verified customer
Verified customer
Review updated:

I put my complaints on 18th august regarding cooling of my refrigerator with no. w8c81807351 but they said if you have bill we can consider under warranty which is not missed so request to issue duplicate bill to victory electrics Rajkot from where we purchased this refrigerator but they have not able to provide me the same so I pass the request to company regarding duplicate bill and for that I had given my refrigerator model no., serial no. but then also they are not able to track my transaction and not providing duplicate bill which is required to verify the warranty period. This process is going on for last 11 days.

Responses

  • Bk
    BK Mishra Sep 04, 2019

    I had purchased a washing machine is in warranty of 10 yrs. since my bill is missing IG service center creating pressure to pay the price for the part..how can I get my duplicate bill..any one please share information available with you...

    -12 Votes
  • Vi
    Vishwanath Rajpure Sep 05, 2014

    Bill lost and not able to get duplicate bill
    Vishwanath Rajpure - [protected]
    I put my complaints month of august regarding cooling of my refrigerator. my refrigerator model no. GL-255VT5.BWTZEBN &
    SR. No.010NLLG005264 but they said if you have bill we can consider under warranty which is not missed so request to issue duplicate bill to Top Ten Electronics, Ghansoli, NaviMumbai from where we purchased this refrigerator but they have not able to provide me the same so I pass the request to company regarding duplicate bill but they also not able to track my transaction and not providing duplicate bill which is required to verify the warranty period. This process is going on for last 15 days.
    Please Help me

    -2 Votes
  • Dj
    D J Gajbhiye Sep 16, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Brought LG fridge, 185cc intellocool 6 months ago, but packing got loose within 2 months.dealer contacted but nobody turning up for service.kindly, advice.

    0 Votes
  • Mo
    Monali V. dabholkar Jul 30, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Two months down the line i had purchased the LG Refrigerator from Vijay Sales and thats where we made a big mistake. The ref. was delivered the next day itself, but when the refrigerator came, the tray was broken due to which we had to send the Ref. again with the delivery boy.The next day they delivered the ref. when we made the entire check we found the defrost pipe was missing mean while the delivery boy had left. We called the vijay sales customer care on 022 - [protected] and spoke with many executive as requested for replacement of the Refrigerator but no action taken on the same. The Vijay sales PRO Sabena committed many thing but never implemented it. I wanted to escalate the call to their higher authority but she was not ready to give the name and no. She requested me to co-ordinate with LG team... I don't understand why should i speak with LG team. If required i could have directly coordinated with LG local dealer and take the refrigerator from them. Till day i have still not received the Refrigerator replace nor received the part. I would request people never go to purchase electronics from VIJAY SALES. Pathetic service from then.

    We always followed up on the issue but always got wrong commitment.

    1 Votes
  • Am
    Amir May 18, 2007
    This comment was posted by
    a verified customer
    Verified customer

    If you unplug it for a couple of hours does it start cooling again? If yes it is then it your defrost timer that's what happened to mine. The timer is located in the same housing as the refrigerator temp controller.

    Hope it helps!

    0 Votes
  • Ra
    RAVI May 11, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I had lg refrigerator bought one year back, it worked well for one year but now it stopped working and its not cooling. The temperatures in the fridge are warmer rather being cooler.

    -5 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.