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Sharper Image
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1.5 65 Reviews

Sharper Image Complaints Summary

7 Resolved
48 Unresolved
Our verdict: With Sharper Image's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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Sharper Image reviews & complaints 65

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3:48 pm EST
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Sharper Image - Customer service

I cannot express how dissatisfied I am with Sharper Image and the associated customer service at this time. I placed an order for a wireless meat thermometer, ORD517068255. on December 21. The tracking number was 9400111899562676726519. The website promised delivery before Christmas. Christmas came and passed with no delivery. Yesterday, December 27, I...

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6:11 pm EST

Sharper Image Cannot cancel a duplicate order

I ordered the 3-D drawing pen for my Grandson for Christmas. When I first put in the order I used my smartphone and could not find the place to insert the coupon for a lesser price. So, I stopped the transaction and went to my computer and put in the order with the coupon code. A few minutes later I received 2 emails confirming the purchase of the 3-D drawing pen. I do not need 2 pens! I immediately phoned Sharper Image and waited online for 15 minutes before finally getting to speak to a customer service representative (named Lynn) who told me she could not cancel one of the orders because I had waited too long to call (15 minutes which I spent waiting the phone to talk to a customer service representative!) She said I will receive the two separate orders and will have to return one and will have to pay return shipping and other fees. I am 79 years old and do not want to have to get out and go somewhere to return an item when I did everything possible to cancel this order.

Desired outcome: I want Sharper Image to cancel the first order for $146.

Confidential Information Hidden: This section contains confidential information visible to verified Sharper Image representatives only. If you are affiliated with Sharper Image, please claim your business to access these details.

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1:47 pm EST

Sharper Image Mach x video drone outdoor video streaming drone

Purchased from wal mart new missing replacement blades, charging cord , instruction manual, remote control. Need return label. And replacement mach x drone. Wal mart said i had to contact you. Jim burgess 21 willett drive st. Jacob, illinois 62281 phone [protected], thank you. Purchased:11-28-23 wal mart glen carbon illinois. The store said i had to deal with you. Serial:33568a22190 model:1012254 fcc id:qw9jg2022n24gr sharper image drone 2 x

Claimed loss: REPLACEMENT REQUESTED

Desired outcome: REPLACEMENT

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Is Sharper Image legit?

Our verdict: Complaints Board's thorough examination reveals Sharper Image as a legitimate entity with notable strengths. Despite a 12% resolution rate on customer complaints, which invites a closer look, Sharper Image stands out for its commitment to quality and security. Clients considering Sharper Image should delve into its customer service record to gauge compatibility with their expectations.

Sharper Image earns 91% level of Trustworthiness

Perfect Trust Endorsement: Sharper Image achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Sharper Image. The company provides a physical address, 3 phone numbers, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Sharper Image has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

A long registered date for sharperimage.com can be seen as a positive aspect for Sharper Image as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of Sharper Image's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Sharperimage.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Our scan shows Sharper Image website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information.

Sharperimage.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Sharper Image as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

We looked up Sharper Image and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Sharperimage.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • While Sharper Image has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 12% of 55 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • We conducted a search on social media and found several negative reviews related to Sharper Image. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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4:30 pm EST
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Sharper Image Sharper image gravity rover

I purchased an anti gravity sharper image gravity gravity rover today and there is nothing with it to recharge the rover rechargeable battery and also no instructions. Purchased at Walmart Very disappointing for my grandson, it was a special day with grandparents and went shopping and was all excited picking it out and now can’t play with it😞😱☹️

Claimed loss: I called customer service and they told me I would get a new one sent to our house asapIt was purchased at Walmart in Allentown pa

Desired outcome: I expect a new product sent right away to make our grandson happy with his birthday gift he can play with Please send to Robin Moyer324 old mill road. Macungie PA 18062Email [protected]@gmail.com

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12:30 pm EDT
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Sharper Image Compact Sport Power Percussion portable massager

It doesn't work. I received this 2 days ago as a gift from my church. It was factory sealed, brand new and not a scratch on it. It was charged, all the blue lights come on. I unplugged it and nothing. I troubleshooted with your phone support and even he could not get the massager to work.

I am unable to provide a receipt and so am asking for a onetime exception. I can tell it is well made and really want it to work. Can you help?

Desired outcome: Fixed or Replacement

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4:57 pm EDT
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Sharper Image - Sharper image powerboost flex pivot percussion massager model 1015792

I purchased this item for myself and my wife during the Christmas 2022 timeframe. I purchased the item at the Belk Department Store in Wilmington, NC (Independence Mall) using my Belk Credit Card. A few months ago when we tried to recharge the item the charging cord would not stay in the massager. We can no longer recharge the massager. I called Customer...

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8:25 am EDT

Sharper Image Wand massager

This isn’t a complaint. It is an inquiry on a product. The model number is 101-2645 and it was made in China sharper image distributed by 2020 merch sauce LLC Irvine California. What I am inquiring about is an instruction guide on use. When it was purchased, it just came on and only goes to one speed, so I brought it back and the second one I purchased does the same thing. Instructions were lost or not included I guess I just can’t find them and was wondering if someone could email me any instructions on this device. There is also another number 59617 is an Apple 212-0194 DC input. Thank you.

Desired outcome: Desired outcome is email of instructions on this product

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4:59 pm EDT
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Sharper Image Jefferson 2 rain guage

A gift sent to us by a dear friend. The pieces are supposed to screw together, but are mismatched and cannot be attached. I know it is worth $175.00 but all I want is a replacement that can be put together properly. I wrote to smarter image but never heard from them.

This was purchased in May 2923.

Please replace with a unit that fits together.

Irene Mendelson

[protected]@gmail.com

Desired outcome: Replacement

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11:13 am EDT
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Sharper Image Misleading "Holiday Shipping" from Sharper Image left me disappointed and frustrated

I recently had an experience with Sharper Image that left me feeling quite disappointed. With Christmas just around the corner, I decided to order a gift for my 5-year-old nephew from their website. I was excited to see that they offered "Holiday Shipping" for an extra fee, which I gladly paid. However, my excitement quickly turned to frustration when I received the tracking information two days later and saw that the gift wouldn't arrive until December 28th - three days after Christmas!

I immediately called customer service to see if there was anything they could do to expedite the shipping or offer a refund for the extra fee I paid. Unfortunately, the initial representative and their supervisor both told me that there was nothing they could do. I was shocked and frustrated, especially when the supervisor told me that "Holiday Shipping" just meant anytime in December. I couldn't believe that they would advertise something as specific as "Holiday Shipping" and then not deliver on their promise.

I asked the supervisor if he truly believed that "Holiday Shipping" meant anytime in December, and he finally admitted that it was misleading. However, he still refused to offer any solutions to my problem. I asked for a full refund, a refund of the enhanced shipping fee, or even overnight shipping at no extra cost, but they refused all of my requests. The supervisor said he would "escalate" my complaint, but I never heard back from anyone.

I understand that mistakes and shipping delays can happen, but this was not a simple mistake. Sharper Image is still advertising "Holiday Shipping" on their website, even though they clearly cannot deliver on their promise. It's frustrating to see a company lie to their customers and then refuse to make things right when they've been caught in the act. I hope that Sharper Image will take responsibility for their actions and start treating their customers with the respect they deserve.

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9:41 am EDT
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Sharper Image The Sharper Image: Disappointing Customer Service and Unfulfilled Orders

The Sharper Image is a store that has always been known for having unique and sometimes bizarre items that you can't find anywhere else. I have a husband who is very difficult to shop for because he always has to have the latest and greatest gadgets. During the winter months, his feet get cold, so I decided to purchase some heated slippers that I thought he would really enjoy. The total cost of the slippers was almost $150, which was a bit pricey, but I thought it would be worth it to see the look on his face when he received them.

When I placed the order, I added the slippers to my shopping cart and decided to think about whether or not I really wanted to make the purchase. However, with all the hustle and bustle of Christmas shopping, I didn't notice the debit from my bank account. It wasn't until several months later when I was looking through my account for another entry that I noticed the debit to The Sharper Image. I then realized that I had actually ordered the slippers, but had not received them.

I contacted customer service and was told that I would need to provide the invoice for the purchase. Unfortunately, I was very busy with work and other obligations, so it took me quite a while to find the invoice in my email. Once I found it, I sent it along with a picture of the debit from my bank account. However, I was then told that too much time had passed and the best they could offer me was $25 off on another purchase. I was extremely disappointed and frustrated. I had spent $150 on a product that I never received, and now the company was only offering me a small discount on another purchase.

In the end, I decided not to do business with The Sharper Image again. It was clear to me that they did not value their customers or their satisfaction. I would not recommend this company to anyone who is looking for a reliable and trustworthy retailer.

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8:03 am EDT
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Sharper Image Disappointing Quality and Customer Service from Sharper Image Misting Fan

I recently bought a misting fan from Sharper Image for $220 in July. I was excited to take it to my winter home in Florida. However, when I took it out of the box in October, the motor wouldn't turn the flimsy plastic fan blades and it made a grinding noise. I was disappointed to see how cheaply made the fan was, especially considering its high price.

I called Sharper Image to return the fan for a refund, but was told that they could only exchange it since the warranty had expired. I was not happy with this response, as I felt that the fan was an expensive piece of flimsy, cheaply made garbage. Sharper Image sent me another fan, but I promptly returned it because it was under a new warranty. I instructed them to credit my account to the original form of payment.

However, I received an email stating that they would give me store credit minus a $25 return shipping fee. The agent said that I did not ask for a refund to my credit card, which was incorrect. I had verbally asked for a refund to my credit card and had written it on the return form when I returned the merchandise. Oops! I was put on hold and then told that I would be receiving a refund to my original form of payment. I should see it on my credit card in 5-7 business days.

I was frustrated that I had to go through all of this trouble just to get a refund for a product that was clearly not up to par. I should have been given a refund to begin with instead of having to get another fan that I did not want because it's absolute garbage! I stated that I would file a claim with my credit card company if I do not receive the total refund.

Overall, I was extremely disappointed with Sharper Image. Their merchandise is expensive, but the quality is substandard. Their customer service is also terrible, as they were not willing to give me a refund for a faulty product. I will never do business with Sharper Image again.

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Sharper Image Sharper Image Review: Disappointing Holiday Experience with Bait and Switch Gift Card and Useless Cash Back Deal

I gotta say, I had high hopes for Sharper Image this holiday season. I mean, who doesn't love a good gadget or gizmo? But man, was I disappointed. Let me break it down for you.

First off, the whole "gift card" thing was a total bait and switch. I thought I was getting a $25 gift card, but turns out it's only good if you spend $50 or more. And to make matters worse, you can't even use it with any promo codes! What's the point of that? And don't even get me started on the "cash back" deal. If you order multiple items and they ship separately, you get multiple cash back emails. But guess what? You can only use one per order. So basically, it's useless.

And if you have to deal with customer service, good luck. I had to wait forever just to talk to someone, and when I finally did, they were no help at all. I tried to modify an order within an hour of placing it, but they said I waited too long. How is an hour too long? And to top it off, they wouldn't even cancel the order for me. I had to wait until I received the items and call them again. And don't forget, returns aren't free!

Overall, I was really disappointed with my experience with Sharper Image. The products themselves were okay, but the whole gift card and cash back thing was a total scam. And the customer service was a nightmare. I don't think I'll be shopping there again anytime soon.

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Sharper Image Disappointing Experience with Sharper Image: Hair Removal System & Fat Burner Review

I recently purchased two products from Sharper Image, a hair removal system and a fat burner. When I received the hair removal system, I was disappointed to find that the instructions were difficult to follow. However, I don't blame Sharper Image for this issue. I decided to contact the company directly through their website and discovered that the product was listed for $60 less than what I had paid for it. I reached out to Sharper Image to see if they would match the lower price, but I had trouble getting through to customer service. The phone line kept disconnecting whenever I tried to select the option for assistance. After several attempts, I found an email address and sent my request that way. Unfortunately, four days later, I received a response stating that they would not match the lower price.

Since I had never used the hair removal system, I decided to return it. However, when I went through the online form for returning the item, I discovered that I would lose approximately $70 due to various fees, including the cost of their delivery option. It was frustrating to lose so much money on a product that I had never even used.

The second product I purchased was the fat burner. I used it as soon as I received it and it worked well the first time. However, the second time I used it, the timer did not appear to work. I felt like it had been over an hour and the auto stop had not initiated, so I stopped the unit. The instructions clearly state not to use it for more than an hour. The next day, I set an independent timer and started the unit again. It was over an hour and the unit did not cut off, so it was clearly defective.

I attempted to return the fat burner for a refund or replacement due to the defect, but I was informed that I could not return an item that had been used for personal use. This was frustrating because the machine was clearly broken and not just a change of mind.

Overall, my experience with Sharper Image was disappointing. While the fat burner worked well initially, the defective timer and the inability to return it for a refund or replacement left a bad taste in my mouth. The hair removal system was also a letdown due to the difficult instructions and the high cost of returning it. I would think twice before purchasing from Sharper Image again.

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Sharper Image Warning: Do Not Order from Sharper Image - Terrible Product and Customer Service

I recently purchased a pair of TV headphones from Sharper Image for my husband, but unfortunately, they did not work as advertised. The headphones were supposed to send the sound through the headphones, while the TV was supposed to be silent. However, this was not the case, and the TV still made sound. Additionally, the volume knob on the headphones did not work at all.

When my husband called the customer service number provided in the written pamphlet enclosed with the headphones, he was met with an aggressive representative who tried to scam him into giving her his credit card information. She claimed that he needed to pay a $2.00 shipping fee to receive a $100 gift card for his "inconvenience." This was clearly a scam, and my husband refused to give her his credit card information. She eventually hung up on him when he would not comply with her demands.

My husband then called a different number and was informed that the item did not work the way we thought it did, despite the description on their website. We were told that we could return the item, but when I tried to do so online, I encountered several issues. The website had a long video on all the details on how to return the item, but the key was that when your order number pops up, it's supposed to pop up a return item box to click on. Without that box to click on, you can't go any further. Unfortunately, there was no Return button, even though I tried to go through the process many times.

When I called customer service (both numbers), I got an automated menu. I pushed the button to get a customer service representative or to discuss "returns" (I tried it both ways), but all I got was static. There was no recording, no person, etc. Nothing. This was extremely frustrating, and I felt like this business needs to be run out of business! They should at least have to change their name.

I thought Sharper Image was a good company, but I was sorely wrong. I wish I had done research on the company ahead of time, but I did not know it went through bankruptcy years ago. I just learned that when I did a search due to the problems described. With the Sharper Image name, I didn't think I needed to research it!

In conclusion, do NOT ever order from this company, and spread the word. I'm out $96, and I don't want anyone else to have to go through this frustrating experience.

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Sharper Image Beware of Sharper Image: Dishonest and Unhelpful Customer Service, Only One Gift Card Per Purchase Allowed

So, I recently ordered a vertical bicycle stand from Sharper Image as a gift for my friend. I was pleasantly surprised to find out that they offer such items, as I haven't thought about Sharper Image in years. The store that they had in downtown Fort Lauderdale closed a very long time ago. Anyway, I ordered the bicycle stand for $99, and it arrived within a reasonable amount of time. I haven't tried it out yet because it is a gift, but it came with a $25 gift card.

After seeing some other things on their website that I liked, I decided to order three more items. Each item came with a $25 gift card, and each item offered a 20% cashback. So now I have four $25 gift cards and four cashback awards, totaling over $150.

However, when I tried to order a man's wallet for $70, I was disappointed to find out that I could only use one of these gift cards or cashback amounts per purchase. I was not happy about this and asked to speak to someone in customer service who had the authority to make a decision. Unfortunately, I was transferred to someone who seemed to be reading from a script and wasn't very helpful.

I tried calling again the next day, but customer service was closed. When I finally got through, I was told once again that I could only use one gift card per purchase. This is completely unsatisfactory, and I am considering sending everything back to their store.

Be careful when ordering from Sharper Image. They are dishonest and do not disclose that only one source of credit can be used per purchase until you have already called to order. They do not deserve any positive reviews and should have negative stars. I have read many reviews on this site and completely agree. This company is a scam, and I wouldn't be surprised if they were working with the Russians or Chinese. It's no wonder their retail stores have closed!

If you are foolish enough to buy from Sharper Image, use American Express or PayPal. The customer is always right, and you have been warned!

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Sharper Image The Sharper Image Gel Memory Foam Pillow: A Painful Experience

The Sharper Image Gel Memory Foam Pillow - what a pain! This product is not comfortable at all!

Me and my hubby bought two of these pillows from our local Sam's Club more than a week ago. At the beginning, and even though they stunk a lot, they seemed to be working fine (at least for my hubby). The cooling system was doing its thing, but for some reason the memory foam seemed to be too thick and hard to provide any kind of head and neck comfort. But since we had just bought them, we decided to give them a try...what a mistake! After a week of using them, I gradually started getting backaches, and neck aches. But I was not associating any of my aches to the new pillows.

Until last Saturday morning when for no reason at all, I woke up about 4 am feeling extreme pain on my right arm and shoulder as if I had dislocated my clavicle or broken my arm. That's when we finally made the connection between these pillows and the discomfort on the right side of my body. We returned the pillows to Sam's Club that very same day!

I spent my Saturday, taking Ibuprofen and wearing Ice & cold patches on my right shoulder and arm, hoping for the muscular pain that I thought I had to go away. But by Sunday morning I could not even lift my right arm up at all (I sleep on my right side), I felt miserable! So we rush to the Urgent care for help.

After x-rays, the doctor determined that I had a nerve injury (Radiculitis, branchial) in my neck caused by a external agent (the pillows); that had affected the mobility of my right arm and caused pain from my right shoulder all the way down to my finger tips. $200 later, I was sent home with medication and I was also advised to trash the pillows!

As for today, Monday, I can move my hand (that's why you are reading this review), but my right arm and shoulder are still in so much pain; thatI am still unable to lift my right arm up and my husband pretty much has been my nurse for the last 3 days! As I cannot use my right arm at all (and I am right handed), he has been helping me to shower, do my hair, get dress, brush my teeth, etc...THIS IS WHAT I GOT FROM AN ERGONOMIC PILLOW!

I reviewed this product on the Sam's Club website, but I still do not think it is enough. The manufacturer need to know about how their product is hurting people! I looked for a way to file a product complaint on the Shaper Image website, but I couldn't find it. So, even though it i difficult for me right now, I am sharing my experience with other customers through this site, so THEY WON'T WASTE THEIR MONEY!

Two $19.99 Shaper Image Gel Memory Foam Pillows, cost me $200 in medical bills, lot of pain and frustration and about 10 days of treatment (I am on day 3 today). I wish companies would not misrepresent their products. These pillows are DEFINITELY not ergonomic and THEY SHOULD BE DISCONTINUED as all they do is to cause injuries.

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Sharper Image Playlearn Bubble Tube with Fake Fish: A Disappointing and Expensive Gift

I recently received a bubble tube with fake fish as a birthday gift from my father. Although I didn't specifically ask for it, I have a 5-year-old and thought it was a unique and interesting gift. However, the first thing that struck me was the price - a whopping $180! That's a lot of money for a bubble tube.

When we followed the instructions and powered it on, we had issues with the remote. It lit up when we pushed buttons, so we assumed the batteries were good. However, the batteries only had enough juice to confuse us and assume the remote was broken because we saw lights but it would not function.

The fish are supposed to be washed for 3 minutes in soap and water and rinsed thoroughly. For some reason, it takes 48 hours before the fish move and look lifelike. At first, they either floated or sank, but the real problem was that the fish never did anything.

The book, customer service numbers, and registering your product are all directed to Playlearn. There is a useless app for this product as well, but I don't see that as one of the many issues. Playlearn was nice on the phone, and they sent new fish with quite a few more items that go in the tube to address the issue. However, the new fish didn't change anything.

As we realized the fish were not going to work, we also realized the bubbles substantially decreased. Almost hardly any bubbles were bubbling, and eventually, the motor just stopped. I contacted Playlearn again, and they told me it must be the motor, and they would send a replacement that would be easy to install. They wanted me to take this thing apart and replace the motor, which I thought was completely ludicrous. This product was new, not broken.

Cut to one month later, and we never received the pump. I would love to give this thing back and get the money, but my father is really into me keeping it for some reason. I asked for a refund anyway, and at that time, they told me to contact Sharper Image if I wanted a refund, and they only dealt with the maintenance issues.

Sharper Image was super nice and said I should have contacted them to begin with, and they would happily replace it. I'm curious if I could have made the refund happen. They sent a shipment label, but it's a very long awkward item, and it's going to be difficult to get a box to ship back. So much nonsense that I despise this thing.

If Sharper Image wants to be the customer service saviors, then they need to state that someplace. The only paperwork, contact info, customer service number that came with this item was directed to Playlearn, and they are unprofessional at best, and their products are crap. If you're in doubt about who to call if you have a 3rd party issue, then learn from my mistake and call Sharper Image. And don't buy a bubble tube. It's lame.

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Sharper Image Disastrous Experience with Sharper Image: Poor Customer Service and Technical Issues

I recently made an online purchase with Sharper Image and unfortunately, it was a complete disaster. I needed to cancel the order immediately after placing it and tried to reach out for assistance. However, I did not receive any responses to my calls or emails until the item had already shipped. This caused a lot of frustration and inconvenience for me.

To make matters worse, there were numerous technical issues on their end that prevented me from processing my own online return label. I was told on two different calls that one would be emailed to me for an expedited return, but I never received it. After finally being able to print my own label, I found out that I was going to be charged for return shipment, even though the item should never have been sent out in the first place.

On top of all of this, there were three different financial holds placed on my bank account, one of which was for almost $90 more than my order total. When I inquired about these transactions, I received no answer from the company as to where my missing money was.

After finally speaking to a manager, I was told that I would not be charged for shipping and that my funds would be released and credited back to my bank account within 2-3 business days. However, this did not happen and I was left with an overdraft fee and unexplained charges on my account.

The customer service I received was rude and unhelpful, and I was given no explanation as to why I received such poor service. As someone who works in customer service with C-Level executives, I expect a basic level of customer service and follow-through with promises. Sharper Image failed on every level and I would not recommend them to anyone.

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Sharper Image Sharper Image's Deceptive Marketing Tactics: A Warning to Shoppers

I recently shopped at Sharper Image and let me tell you, they really try to make it seem like you're getting a great deal. They even send you a so-called "gift card" with every shipment, but don't be fooled - it's really just a coupon code that they would offer you anyway. And to make matters worse, the coupon code only covers shipping, which they charge you for anyway.

Let me break it down for you. I spent $100 and they offered me a 20% off coupon. On top of that, the website was advertising 10% off plus free shipping. And to add insult to injury, I had also received a $25 "gift card" from a previous purchase. But here's the kicker - I could only apply one of these offers. So I chose to use the "gift card" and ended up having to pay for shipping.

But get this - the "10% plus free shipping" offer would have been the same as the "gift card" and so would the "20% off coupon". So in the end, I spent $100 and saved absolutely nothing. I still got charged the full amount, even after all their sneaky marketing tactics.

Honestly, I would recommend avoiding Sharper Image altogether. Their "free gift card" is really just a crappy coupon code that can't be combined with any other offer, including shipping. Don't fall for their tricks - save your money and shop elsewhere.

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Sharper Image Disappointing Experience with Sharper Image's Shipping Process

I recently made a purchase on Sharper Image's website on October 17th. I was excited to buy a Snow Cone Party Station for my little nephew's upcoming birthday party. However, it's been over a week and I still haven't received my order. I tried tracking my package with the tracking number that Sharper Image provided me with, but to my surprise, FedEx couldn't find it in their system. I was disappointed and frustrated with this situation.

I decided to call Sharper Image's customer service to inquire about my order. They informed me that my package was in FedEx's possession, but they were experiencing shipping delays and were unable to scan packages in a timely manner to show movement on orders. I couldn't believe it! I was shocked that such a reputable company like Sharper Image could have such a problem with their shipping process.

I requested a refund for my order, but Sharper Image told me that they couldn't refund my money because my order had already been shipped and assigned a tracking number that couldn't be tracked with FedEx. I was disappointed with their response and felt like they were not taking responsibility for their mistake.

My brother used to buy from Sharper Image many years ago, and that was the reason why I decided to purchase my item from them online. However, after this experience, I see that they have lost a lot of credibility. I personally will not buy from them again or recommend anyone from buying at Sharper Image.

In conclusion, I was disappointed with my experience with Sharper Image. I hope they can improve their shipping process and take responsibility for their mistakes in the future.

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Sharper Image Customer Reviews Overview

Sharper Image is a popular online retailer that offers a wide range of high-quality products, including electronics, gadgets, home appliances, and personal care items. The company has received numerous positive reviews from customers who have praised the quality of its products, as well as its excellent customer service.

One of the most significant advantages of shopping at Sharper Image is the quality of its products. Customers have reported that the products they have purchased from the company are durable, reliable, and perform as advertised. Many customers have also praised the innovative design of Sharper Image products, which often incorporate cutting-edge technology and features.

Another major advantage of shopping at Sharper Image is the company's excellent customer service. Customers have reported that the company's representatives are knowledgeable, helpful, and responsive to inquiries and concerns. Additionally, Sharper Image offers a generous return policy, which allows customers to return products within 60 days of purchase for a full refund.

Overall, Sharper Image is a highly reputable online retailer that offers high-quality products and excellent customer service. If you are looking for innovative and reliable products, Sharper Image is definitely worth considering.
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Sharper Image contacts

Phone numbers

1877 206 7862 +1 (877) 714-7444 More phone numbers

Website

www.sharperimage.com

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