The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Les Schwab Tire Servicebait an switch

Took car in for brakes. Quotation was for $275.00. Said may need new front rotor which would an additional $111.00 each. Said OK. Tyson called an hour later and said, the back brakes were disc and mumble mumble mumble and the cost now would be 750 dollars. How can you quote 275 and it becomes 750. Talk to the manager and he said, well we could quote high and then it would be lower. We didn't look at the car so how would we know...Amazing. Have done business with Schwab for over 40 years. Never again. They knew what they were doing and have just decided to bait and switch is their new technique. The did the work..I paid the money...but never again. A great company has turned in to liars.

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