Menu
Categories
Write a review
File a complaint
Sign Up
Write a review
File a complaint
CB Parcel Delivery Services LBC Express
LBC Express

LBC Express review: Damaged box

N
Author of the review
3:45 am EST
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

We write to formally lodge a complaint regarding a Balikbayan box shipment sent through your company, which was received in poor condition and with missing contents, causing material loss and inconvenience to the consignee.
Upon receipt, ON January 29, 2025, the Balikbayan box was immediately found to be in poor condition, showing clear signs of mishandling. A subsequent inspection revealed that several items originally packed and shipped were missing and/or incomplete. In particular, only forty-four (44) pieces of Bath & Body Works colognes were received out of the declared one hundred (100) pieces, resulting in a shortage of fifty-six (56) pieces.
Moreover, the box itself was visibly damaged, and the clothes inside were torn, clearly indicating that the package had been tampered with (pagkakalkal ng box). Attached hereto are photographs showing the condition of the package at the time it was received

Confidential Information Hidden: This section contains confidential information visible to verified LBC Express representatives only. If you are affiliated with LBC Express, please claim your business to access these details.

LBC Express - Damaged box - Photo 1
View 0 more photos
More
Send message
Copy link
Report
0 comments
Add a comment

More LBC Express reviews & complaints

LBC Express - Shipment issue 56
LBC Express - delivery of item from shopee 34
LBC Express - please get in touch with us through our official customer care channels. 99
LBC Express - My shipment was not delivered 10
LBC Express - credit card not received 56
LBC Express - package was sent to the wrong address 4
LBC Express - I am complaining about that 2pcs of t-shirt.
LBC Express - mistake in the address, mistake in tel # 1
LBC Express - Delivery
LBC Express - bag shipment
View all LBC Express reviews and complaints

  1. LBC Express Contacts

  2. LBC Express phone numbers
    1800 108 585 999
    Click up if you have successfully reached LBC Express by calling 1800 108 585 999 phone number 172 172 users reported that they have successfully reached LBC Express by calling 1800 108 585 999 phone number Click down if you have unsuccessfully reached LBC Express by calling 1800 108 585 999 phone number 401 401 users reported that they have UNsuccessfully reached LBC Express by calling 1800 108 585 999 phone number
    8%
    Confidence score
    Philippines
    +1 (800) 522-0000
    Click up if you have successfully reached LBC Express by calling +1 (800) 522-0000 phone number 2 2 users reported that they have successfully reached LBC Express by calling +1 (800) 522-0000 phone number Click down if you have unsuccessfully reached LBC Express by calling +1 (800) 522-0000 phone number 6 6 users reported that they have UNsuccessfully reached LBC Express by calling +1 (800) 522-0000 phone number
    Australia
    1800 816 222
    Click up if you have successfully reached LBC Express by calling 1800 816 222 phone number 1 1 users reported that they have successfully reached LBC Express by calling 1800 816 222 phone number Click down if you have unsuccessfully reached LBC Express by calling 1800 816 222 phone number 1 1 users reported that they have UNsuccessfully reached LBC Express by calling 1800 816 222 phone number
    Malaysia
    +63 322 320 668
    Click up if you have successfully reached LBC Express by calling +63 322 320 668 phone number 445 445 users reported that they have successfully reached LBC Express by calling +63 322 320 668 phone number Click down if you have unsuccessfully reached LBC Express by calling +63 322 320 668 phone number 288 288 users reported that they have UNsuccessfully reached LBC Express by calling +63 322 320 668 phone number
    21%
    Confidence score
    Philippines
    +63 858 5999
    Click up if you have successfully reached LBC Express by calling +63 858 5999 phone number 232 232 users reported that they have successfully reached LBC Express by calling +63 858 5999 phone number Click down if you have unsuccessfully reached LBC Express by calling +63 858 5999 phone number 163 163 users reported that they have UNsuccessfully reached LBC Express by calling +63 858 5999 phone number
    17%
    Confidence score
    Philippines, Metro Manila
    +63 908 6522
    Click up if you have successfully reached LBC Express by calling +63 908 6522 phone number 110 110 users reported that they have successfully reached LBC Express by calling +63 908 6522 phone number Click down if you have unsuccessfully reached LBC Express by calling +63 908 6522 phone number 75 75 users reported that they have UNsuccessfully reached LBC Express by calling +63 908 6522 phone number
    19%
    Confidence score
    Philippines, Business Solutions
    +1 (800) 338-5424
    Click up if you have successfully reached LBC Express by calling +1 (800) 338-5424 phone number 1 1 users reported that they have successfully reached LBC Express by calling +1 (800) 338-5424 phone number Click down if you have unsuccessfully reached LBC Express by calling +1 (800) 338-5424 phone number 1 1 users reported that they have UNsuccessfully reached LBC Express by calling +1 (800) 338-5424 phone number
    United States
    +1 (888) 652-2522
    Click up if you have successfully reached LBC Express by calling +1 (888) 652-2522 phone number 1 1 users reported that they have successfully reached LBC Express by calling +1 (888) 652-2522 phone number Click down if you have unsuccessfully reached LBC Express by calling +1 (888) 652-2522 phone number 1 1 users reported that they have UNsuccessfully reached LBC Express by calling +1 (888) 652-2522 phone number
    Canada
    +44 203 110 2522
    Click up if you have successfully reached LBC Express by calling +44 203 110 2522 phone number 5 5 users reported that they have successfully reached LBC Express by calling +44 203 110 2522 phone number Click down if you have unsuccessfully reached LBC Express by calling +44 203 110 2522 phone number 12 12 users reported that they have UNsuccessfully reached LBC Express by calling +44 203 110 2522 phone number
    United Kingdom
    +39 800 780 522
    Click up if you have successfully reached LBC Express by calling +39 800 780 522 phone number 1 1 users reported that they have successfully reached LBC Express by calling +39 800 780 522 phone number Click down if you have unsuccessfully reached LBC Express by calling +39 800 780 522 phone number 13 13 users reported that they have UNsuccessfully reached LBC Express by calling +39 800 780 522 phone number
    Italy
    +34 931 770 555
    Click up if you have successfully reached LBC Express by calling +34 931 770 555 phone number 3 3 users reported that they have successfully reached LBC Express by calling +34 931 770 555 phone number Click down if you have unsuccessfully reached LBC Express by calling +34 931 770 555 phone number 5 5 users reported that they have UNsuccessfully reached LBC Express by calling +34 931 770 555 phone number
    Spain, Barcelona
    +34 911 868 889
    Click up if you have successfully reached LBC Express by calling +34 911 868 889 phone number 3 3 users reported that they have successfully reached LBC Express by calling +34 911 868 889 phone number Click down if you have unsuccessfully reached LBC Express by calling +34 911 868 889 phone number 7 7 users reported that they have UNsuccessfully reached LBC Express by calling +34 911 868 889 phone number
    Spain, Madrid
    +673 224 4367
    Click up if you have successfully reached LBC Express by calling +673 224 4367 phone number 5 5 users reported that they have successfully reached LBC Express by calling +673 224 4367 phone number Click down if you have unsuccessfully reached LBC Express by calling +673 224 4367 phone number 7 7 users reported that they have UNsuccessfully reached LBC Express by calling +673 224 4367 phone number
    Brunei
    +673 224 1219
    Click up if you have successfully reached LBC Express by calling +673 224 1219 phone number 2 2 users reported that they have successfully reached LBC Express by calling +673 224 1219 phone number Click down if you have unsuccessfully reached LBC Express by calling +673 224 1219 phone number 5 5 users reported that they have UNsuccessfully reached LBC Express by calling +673 224 1219 phone number
    Brunei
    +671 646 5221
    Click up if you have successfully reached LBC Express by calling +671 646 5221 phone number 4 4 users reported that they have successfully reached LBC Express by calling +671 646 5221 phone number Click down if you have unsuccessfully reached LBC Express by calling +671 646 5221 phone number 4 4 users reported that they have UNsuccessfully reached LBC Express by calling +671 646 5221 phone number
    Guam
    +671 646 5222
    Click up if you have successfully reached LBC Express by calling +671 646 5222 phone number 1 1 users reported that they have successfully reached LBC Express by calling +671 646 5222 phone number Click down if you have unsuccessfully reached LBC Express by calling +671 646 5222 phone number 4 4 users reported that they have UNsuccessfully reached LBC Express by calling +671 646 5222 phone number
    Guam
    +852 800 961 522
    Click up if you have successfully reached LBC Express by calling +852 800 961 522 phone number 2 2 users reported that they have successfully reached LBC Express by calling +852 800 961 522 phone number Click down if you have unsuccessfully reached LBC Express by calling +852 800 961 522 phone number 3 3 users reported that they have UNsuccessfully reached LBC Express by calling +852 800 961 522 phone number
    Hong Kong
    +965 22 461 522
    Click up if you have successfully reached LBC Express by calling +965 22 461 522 phone number 4 4 users reported that they have successfully reached LBC Express by calling +965 22 461 522 phone number Click down if you have unsuccessfully reached LBC Express by calling +965 22 461 522 phone number 9 9 users reported that they have UNsuccessfully reached LBC Express by calling +965 22 461 522 phone number
    Kuwait
    +965 99 616 522
    Click up if you have successfully reached LBC Express by calling +965 99 616 522 phone number 5 5 users reported that they have successfully reached LBC Express by calling +965 99 616 522 phone number Click down if you have unsuccessfully reached LBC Express by calling +965 99 616 522 phone number 6 6 users reported that they have UNsuccessfully reached LBC Express by calling +965 99 616 522 phone number
    Kuwait
    +1 (670) 234-9013
    Click up if you have successfully reached LBC Express by calling +1 (670) 234-9013 phone number 1 1 users reported that they have successfully reached LBC Express by calling +1 (670) 234-9013 phone number Click down if you have unsuccessfully reached LBC Express by calling +1 (670) 234-9013 phone number 1 1 users reported that they have UNsuccessfully reached LBC Express by calling +1 (670) 234-9013 phone number
    Saipan, Northern Mariana Islands
    +1 (670) 233-5605
    Click up if you have successfully reached LBC Express by calling +1 (670) 233-5605 phone number 1 1 users reported that they have successfully reached LBC Express by calling +1 (670) 233-5605 phone number Click down if you have unsuccessfully reached LBC Express by calling +1 (670) 233-5605 phone number 1 1 users reported that they have UNsuccessfully reached LBC Express by calling +1 (670) 233-5605 phone number
    Saipan, Northern Mariana Islands
    +966 547 212 962
    Click up if you have successfully reached LBC Express by calling +966 547 212 962 phone number 9 9 users reported that they have successfully reached LBC Express by calling +966 547 212 962 phone number Click down if you have unsuccessfully reached LBC Express by calling +966 547 212 962 phone number 7 7 users reported that they have UNsuccessfully reached LBC Express by calling +966 547 212 962 phone number
    13%
    Confidence score
    Saudi Arabia
    +65 800 101 2708
    Click up if you have successfully reached LBC Express by calling +65 800 101 2708 phone number 1 1 users reported that they have successfully reached LBC Express by calling +65 800 101 2708 phone number Click down if you have unsuccessfully reached LBC Express by calling +65 800 101 2708 phone number 14 14 users reported that they have UNsuccessfully reached LBC Express by calling +65 800 101 2708 phone number
    Singapore
    +886 801 127 383
    Click up if you have successfully reached LBC Express by calling +886 801 127 383 phone number 2 2 users reported that they have successfully reached LBC Express by calling +886 801 127 383 phone number Click down if you have unsuccessfully reached LBC Express by calling +886 801 127 383 phone number 5 5 users reported that they have UNsuccessfully reached LBC Express by calling +886 801 127 383 phone number
    Taiwan
    +971 800 035 702 444
    Click up if you have successfully reached LBC Express by calling +971 800 035 702 444 phone number 15 15 users reported that they have successfully reached LBC Express by calling +971 800 035 702 444 phone number Click down if you have unsuccessfully reached LBC Express by calling +971 800 035 702 444 phone number 14 14 users reported that they have UNsuccessfully reached LBC Express by calling +971 800 035 702 444 phone number
    3%
    Confidence score
    UAE
    More phone numbers
  3. LBC Express emails
  4. LBC Express address
    SM City Cebu, Cebu, Philippines
  5. LBC Express social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Feb 07, 2026
  7. View all LBC Express contacts
LBC Express Category
LBC Express is ranked 16 among 92 companies in the Parcel Delivery Services category
#14 Parcel2Go.com Parcel2Go.com #15 Thailand Post Thailand Post #16 LBC Express LBC Express #17 The Professional Couriers / Tpcindia.com The Professional Couriers / Tpcindia.com #18 Postnord Postnord

Most discussed LBC Express complaints

My son called me a liar
2
(opinions to this review)
 Parcel document
1
(opinions to this review)
LBC Express Alternatives
DPD UK 26 reviews Arch Air Services 11 reviews Blasian Executive Secured Transport 14 reviews ParcelABC 41 reviews UPS 2063 reviews