LabCorp
Reviews and Complaints

I went in for a routine drug test in Tucker Georgia at the LabCorp off Montreal Road and I waited an hour and a half almost 2 hours before I got an opportunity to take the drug test and I simply did what was standard i urinated in the cup and I exited the room and I placed the cup down and the employee act as if she did not notice I came out the bathroom I did not want to interrupt whatever she was doing rather than to physically touched her I grab the cup and kind of motion to her pointing to the cup I might have tapped her a little bit just to get her attention and she got a severe attitude with me she yelled at me to put the simple down and she told me that I had compromised the sample I proceeded to tell her that it was nothing wrong with the sample I was just trying to get her attention and she told me that it looked deluded and it was not the right temperature I expressed that the temperature look fine to me I have taken previous drug test and this looks no different than the other ones that I'm taking she said that it had cooled off a lot if that was the right temperature I expressed to her she did not turn around for a while that I was waiting on her I've been waiting an hour and a half and everybody seems to be relaxed to you if it isn't a right temperature and it cooled off that isn't my fault if you did not address me as soon as I came out the bathroom I empty my pockets I locked everything in the little Ben and I proceeded to ask her for a supervisor and another lady walked over and she looked at the sample and agreed it was the right temperature but she said that it had cooled off at this point if she says it was diluted and it wasn't right initially she has to go with that then they proceeded to tell me that I can wait for another test and drink some more water I had already waited an hour and a half and as much as I need the job I had to take my son to see about his Medicaid before 4 o'clock that afternoon I did not expect this to take 2 to 3 hours so I could not stay then they proceeded to talk condescending to me I was trying to express to the manager her name was Regina that the other employee was not professional and it took a long time handling my sample and if it was compromised it was not my fault and she proceeded to tell me that I was being hostile and that they will call the police on me then they continue that they would make sure they call my employer and tell them that I refused to take the test when that is not at all true I waited an hour and a half I took the test I put myself on the counter I did everything I was supposed to do the only people that compromise the sample was the employees with a neglect in the way they do business and deal with the customers as if they don't want to be there. I am not rich by far but I am contacting somebody to pick this up. this incidenthas affected me mentally and my family was really depending on this job and I have lost income and not only that my character has been defamed as well and all I did was go and do a standard drug test and urinate in a cup she made comments as if I don't know what you got on you but we don't have to search but I know that sample isn't right I had nothing on me I offered to even strip in front of the ladies I'm not sure if that's policy she said that that wasn't necessary I was not trying to be extra I just felt really disrespected and they were seen you waiting that I did something to the sample when that is not at all true if somebody can please contact me that would be highly appreciated. [protected]/[protected]@gmail.com

A month or so ago I went to this Labcorp location 4876 Broadway, New York, NY 10034 for several blood tests, one of them Y chromosome microdeletion (YCM). After that I had my follow up doctors appointment and I was told that Lapcorp haven't completed one of my prescribed blood test Y Chromosome Microdelition. My doctor gave me a new prescription ordering the same test. By the third week of June I went to the same Labcorp location 4876 Broadway, New York, NY 10034 and told he nurses what had happened, they said that it was not their fault, that maybe the person typing the information into the system etc.
Then they proceeded to take another blood sample from me to repeat the test. What a surprise when I contacted my doctor last week to learn that Labcorp have done the wrong blood test and that I had to repeat it. Lab Corp did Liver Kidney Microsomal Ab test instead. Then I go to the Same Labcorp location 4876 Broadway, New York, NY 10034 today following my doctor's nurse instructions that I should go to the same lab and that the lab personal had the test order already. Surprise surprise, the same personal couldn't find my test order and argued that it was not there fault again. Apparently it is my fault for trusting this company. No body takes responsibility. Thanks God this is not am emergency

I arrived at 12:55pm to give a urine specimen for work., with a full bladder! It's now 1:32 pm and I'm suffering because I have to urinate. I was told that there's only two staff members doing the labs, so I just have to wait. I wish I could control my bladder then this wouldn't be a problem! I will be informing my employer about the inconvenience.

I have tried five times to contact LabCorp about billling the wrong insurance company with the wrong benefit ID from a service date of 11/2916. They continue to bill incorrectly and continue to send me the bill. I will not pay this until they bill the correct company and I will then pay the remaining balance after insurance payment. I HAVE INSURANCE COVERAGE and I have tried numerous times to provide the correct information. I just don't understand where the breakdown is

I arrived at 9:25 am (appt. at 9:30 am) on June 29 at 17901 NW 5 Street in Pembroke Pines, Florida. The girl called a few names using first names and my name Pamela was called. When I got to the front desk, I gave her my complete name and she said it was another Pamela. So I sat down to wait. Later, she called several names of people who came in after me but I was not included. Then another set of people, got called. I went up to the desk and gave her my name and asked why others were going before me. She replied she had called my name much earlier. I replied that I had come to the desk but she said it was someone else. She grabbed my paperwork and threw it to the desk. I was then taken for my blood test. I don't understand why I was treated that way. I was at Labcorp for one hour and twenty minutes. I'm very upset and don t understand what her problem was.

I came in to the office in Louisville Kentucky to take a drug test for a job with volt Great Rivers they sent the results to the company saying that I did not take my results there for the job did not hire me, I also have a copy of my results I had took another drug test at another place that morning I was so upset that LabCorp would lie on me like that when I have proof that I was in the office and I took the test and I complied with everything because I am drug free and I needed a job I just hope this doesn't happen to someone else thank you.

My appointment today was 10 o'clock am.
I came to the office 9 am. And I left my 7 and 10 years old girls in the church and I was expecting to go and pick them up like 10 :30am. Any way I entered to do the test from 10:20 am from 9:am in the morning and I think the lady had I customer came after like 9:30 am me which his appointment was 9 am. Any way I was late to go in to do the test by 20 minutes.
I came 9 am in the morning so I waited for 1 hour and 20 minutes to do a test for 2 minutes. The lady on the window was rude and her name is Kimberly.
Any way my question to you there are a discrimination against drivers totally and I hope you change your attitude against them.
Thank you.

Date of incident: Thursday, June 22, 2017
Client Number: 281729 (labcorp account #)

As I was reviewing the locations reviews I quickly saw how terrible things in that office are being handled. Reading over the few comments I noticed some of the problems were setting appointments even though it says, via phone and website you don't have too. But to save myself the time and headache I went ahead and set an appointment for the earliest time listed on the site for the location closest to me. 1: the appointment was set for 2:30pm I got there early and still waited a hour and a half. 2: the lady at the front was rude to other patients and had a terrible way of hiding her attitude and facial expressions. 3: they were calling many other patients that never had an appointment ahead of me and had kids with them. They were able to take their drug screen test for jobs, etc. Now when they called my name "Perez" I walked to the front with my 8 year old daughter, just as every other mother in there did. When we got to the front the male sized us, and had a face like he was judging us. Or judging me for being a single Mother. Now lets go back to the fact that I waited 1 1/2 hr and seen many single mothers be called and walked out with no problems with their kid(s)... Maybe it's my age and how young I may look but I'm just about 30 yrs old and the way I was treated was wrongly, terrible, disgusting, and left a bad taste in my mouth. The man informed me that I could not take my kid to the back as she stood by the bathroom door outside with him or another employee, she could not wait in the hall way, she could not wait in the lobby, etc. Basically I needed someone with me and my child as I took a urine test that would of took me seconds. I went into this location before and I never had a problem ever with having my child with me. I stated before in this complaint that, yes I am a single mother in there for a drug screen for a job to provide for my child. And I was treated with no respect because I look young and Hispanic with a dark skin daughter. I informed him that my job called and was waiting for the results that he would have to call the human resource and inform them of this situation. There is nothing listed in the lobby, website, nor the operator about single mothers needing someone with them to watch their kid for a few seconds as they use the restroom. My thing is why, wasn't this informed as I waited for so long with an appointment that I wasn't going to be seen because I had my child with me. The fact my daughter had to experience that type of behavior and disrespect my a male and get the door slammed in our faces is disgusting, poor customer service, rude, disrespectful, terrible manners, and the fact it was done in front of my daughter! Something needs to be done and taken care for ASAP. I was embarrassed in front of others in the lobby and when I waited for the lady in the front to call and give me my ID back it was thrown to me. I had to call my employer and let them know whats happening because I wasn't able to be seen.

Below I will be attaching how the paper work and my ID was handed back to me and also bent!
I'm in disbelief

On June 20, 2017 I came in to get my blood work done at sellersville pa location. There was a worker there with short brown hair and she looked VERY unprofessional. She had hickies All over her neck. I'm discussed with the way she presented herself. Working in the medical field and with the public she should NOT have been aloud to work that way. I will NOT be returning to this location.

The lady at the front office on June 15th is trying to be nice but she struggles to deal with the different type of people and questions. In las Vegas as I'm sure with other states and cities the language and cultures are at times are hard to understand but even the easy question seem to frustrate her. In an environment such as Lab Corp you need staff that is kind and patient. I arrived at 12:00 on the dot with an appointment schedule for 12:45 I was only the 2nd person in the office. In fact it was myself with another patient who arrived at the same time. It is now 12:32 and there 6 patients waiting and only one person has been treated. Very slow or very understaff office. I'm glad that I am pro active because and arrived an hr before my appointment.

Jennifer Soto.

[protected].

I went in more than 2 weeks ago to have blood drawn for all sorts of hormonal tests my doc had ordered. The woman taking my blood filled at least 6 large vials with my blood! So, I go and check out my results and it's one page. The results provided me a negative result on something other than what my doctor ordered! Where are my blood work results?! This is not what my doctor asked for!

I am sick and tired of getting ripped off! For drawing blood... Which takes less than 5 minutes... They charged my insurance 546.00 dollars! If that's not bad enough my insurance paid 474.90... So I am left with a bill of 71.10 to pay out of my pocket! Why is this happening? For years I went to quest diagnosis and never got charged... Whem they took blood in the dr office.. Never got charged! This is a scam! I hate labcorp! It just sickens me to see me and others being ripped off... And they have bad customer service in hatfield pa 18969! One person was taking blood... Probley to save money for themselves! Again labcorp rips people off!

Went up to have a blood test at the doctor ordered. When I got there it was a note on the door saying they were closed from 12 to 1 for lunch. Door was locked. Okay. I sat and I waited for 45 minutes until 1. At 1 the lady comes out the door, relocks the door, tells us that now she's going to lunch and she'll try to be back between 2 and 2:30. She then gets into a vehicle and drives away. Leaving me and another guy standing outside. This was the third time this poor guy was there today trying to get his drug test done. Now I have to drive back across town and pray this lady is actually there this time. Because I can't start the new meds my doctor prescribed until I have this blood test done.

Came in at 12:30 to make sure I can coordinate with somebody on the front desk to even make an appointment or the best time to do a drug test. Brandon was in the front desk, he was the coldest rudest person that I would talk to in my life. No customer service skills, no information provided, I even asked him what's a good time/ way to come in and make it easier for both of us? His answer was" I can't tell you what to do" tried to call his supervisor and of course ended up with a no call return.

On wednesday morning, I had a scheduled appointment for bloodwork and it was a standing order every 6 months. However it took three ladies working behind the counter over 45 minutes to find a code while many walk ins were being taken. I finally spoke up to ask how much longer it would take, and was replied with attitude that they are trying to figure out the correct code. While I listened to them talk about their personal lives and picking up clothes, I wondered why not one of them could have simply called a number for the needed information or related to me the reason behind the delay much closer to after my appointment time had passed. Finally, I heard one of them calling and received their answer. I have been at this same labcorp center and was in and out within minutes. With the same standing order and an appointment, it took over 45 min. Does it really take that long to verify a supposed code? Their customer service was dreadful, unpleasant. Will not be going back there again.

we keep sending new hires for testing at the site on 66th street in Largo, Fl, the average wait time is now 2 plus hours, the guy just came back and said there were 6 people there and it took that long to pee in a cup? They complain the staff is rude and does not care. I have been told by the new employees that they tell them they only have 2 doctors, well how long can it take for those 2 to take a sample? there was only 6 guys in there. This is the 5th time now this has happened.

The receptionist checked my GHI card and said it was accepted. She called me to the back of the clinic and stuck a needle in my arm drawing 12 vials of blood. The doctor told me she only needed two.. Later they sent me a bill for 1600 dollars saying GHI didnt accept. The receptionist forced service through lies telling me i was covered by my insurance. Also i did not even know how much these blood tests cost. She was supposed to check my insurance and make sure they cover. Prices should be disclosed to the patient too. She didnt do either of these. I paid $600 toward the bill. I cannot pay anymore. I feel they were negligent and tricked me into this service.

I had to get some tests done at LabCorp and came to the location in Hamilton
ID#X22979 the ladies up front are extremely rude. I wanted to check how much longer it was going to be and the girl just turned around and walked away! Left me standing there like an idiot!? I don't understand why they work in a place that deals with the public if they don't have the people skills to go with the job!

On May 25, brought my 85 year old mother to the
Pleasantville Lab Corp . We have been sitting for a half hour and haven't even been call to the desk The unprofessional manner of this office is not acceptable . This office needs more help or a office manager . The clerk was laughing and have a good old time.
Two clerks at desk only one is working . When people are treated this was it makes for a bad taste . The lab corp I am very disappointed with the services and attention we have received (NONE)

Good Day;

On Monday, 5/22/2017, my spouse was directed by her primary physician to proceed to lab corp for blood and urinalysis which is just about a yearly affair. The gentleman who drew the blood for testing seemed to be in a hurried state with a seemingly uncaring attitude. This person should not be dealing with the public let alone drawing blood. He made a mess of my spouses left arm which left her with pain and a considerable amount of bleeding which took forever to control, photo attached.

The lab is located on south service road of Sunrise Highway in Sayville, New York. My spouse has had blood work done at this lab in the past and never before experienced what she did on this visit. This gentleman should be either retrained or dismissed from his current duties before legal issues arise.

Thank you,
Peter N. J. Deere