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BioLife Plasma Services

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Customer Service

1200 Lakeside Drive
Bannockburn, Washington
United States - 60015

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Complaints & Reviews

Oct 25, 2020

Bio Life Plasma — I donated at a bio life plasma in tucson

The person who put the needle in my left arm did such a bad job when she put the needle in and started the...

Oct 23, 2020

Biolife Plasma Services — False advertising

I recently became a new donor for plasma myself and been 7 times and on my app it says I had additional $50...

Oct 13, 2020

Biolife Plasma Services — Compensation

A coupon was applied for $400 on first two donations. I received $200 on the first one on 09/28/2020. I came...

Oct 06, 2020

Biolife Plasma Services — Wait time why are you accepting new donors

I ant make it make sense why you all are still accepting new donors when you don't have enough...

Oct 01, 2020

Biolife Plasma Services — Information was misleading

I referred my friend to receive the bonus of 150$, but because I haven't donate it in six month the nurse...

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Sep 28, 2020

Biolife Life Plasma — Donations

I became a donor of biolife on 8/03/2020. I donated 8 times I also sent referals on 09/03/2020 my son was a...

Sep 21, 2020

Biolife Plasma Services — Wait time horrible!

Today I went for an appointment at 12:05 Wait time horrible 25 people ahead of me waiting to do vitals etc...

Biolife Plasma ServicesRacial profiling/ front counter employee

My wife and I were racially profiled. In order to donate plasma, you must eat enough, which she ate a ham sandwich and a cobb salad with chicken. The female at the front counter was rude and didn't try to help or ask someone else for advice. She just told my wife to leave, was being very rude, but when It came to someone else that was the same color as herself, she was cheery and smiling and having full conversations. With my wife, she had attitude and was being really rude and snappy. I went in to talk to the manager and he refused to talk to me. He stayed in his office. Racial profiling is illegal in texas. Biolife plasma has yet to reach out to me. I've been trying to get a hold of them. Im never donating at biolife again. We drove 45 minutes just to donate, wasted gas, all just to get told to leave. It's unprofessional and humiliating. Something has to be done.

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    Sep 15, 2020

    Biolife Plasma Services — Got skipped

    9/15/20- after getting through vitals which was quick as usual, I got to the bed about 5:45am, I sat there...

    Moorhead

    Biolife Plasma ServicesReferred 2 people and didn't get referral fee

    I had to referrals that i didn't get my referral fee i talked to someone in management and gave him my name and the names of my referrals he even talk to one of them because we came together and he took my number and said he would call me because he told that the code wouldn't go in and he would call i haven't received anything not even a call i don't want to come back

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      Sep 04, 2020

      Biolife Plasma Services — Donating after having covid

      I tested positive for covid 19 on [protected] and was released from Health Dept [protected]. I contacted Biolife...

      Sep 02, 2020

      Biolife Plasma Services — Your rules are too strict!

      I have been donating over a year. It seems when you get into the higher money, then something goes wrong. I...

      Aug 13, 2020

      Biolife Plasma Services — Hematoma

      So I've been in about 8 times. The first donation was awesome and had NO problems. After that thing...

      Jul 23, 2020

      Biolife Plasma Services — Friend referral

      I'm filing a complaint because it's been over three weeks that i'm trying to receive the 150...

      Jul 22, 2020

      Biolife Plasma Services — Never paid me on my 1st and 2nd visit. Nobody helping me

      The worst service I have ever experienced on 7/21/20 9am shift. They never paid me my bonus for my first and...

      Jul 10, 2020

      Biolife Plasma Services — Customer service

      The receptionist at the Centerville Hwy center named Shaundra was very rude and unprofessional. While she...

      Jul 10, 2020

      Biolife Plasma Services — Customer service

      I have haf some bad hurtful experiences at this location and went through the chain of command the manger...

      Jul 08, 2020

      Biolife Plasma Services — I am complaining about lack of communication at the richmond center

      I called the Richmond center to ask them could I still be a new donor at there center if my information wa...

      Jul 07, 2020

      Biolife Plasma Services — SPE Test

      I received a low protein count on a routine SPE test. I waited a week took another SPE test which came back...

      Biolife Plasma ServicesIntake

      I couldn't find my SS card, but had other ID. The girl wouldn't take me, but another woman came in with a friend who lived out of state and allowed that woman to use her friends address, didn't ask her for her SS card, just told her to mail something with her name and friends address in or bring it next time. She could have asked me to bring in my SS card on my next visit!! The girl doing the check in allowed a person to lie about where they lived, but wouldn't take me?

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        • Ja
          jayde noyes Oct 31, 2020

          POOR CUSTOMER SERVICE, staff is untrained, well they learn on you, OUCH. UNSANITARY CONDITIONS, especially during Covid. Very Lazy staff, very rude and the management there (IN LAYTON UT) seems non existant. VERY unimpressed, the staff had no consideration as to donor, or the time they keep them.

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