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LabCorp Customer Service Phone, Email, Contacts

LabCorp
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1.2 20 Reviews 423 Complaints
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LabCorp Complaints 423

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1:10 am EST
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Me and my husband went to labcorp for a routine blood work, we are wearing gloves which we disinfected before going out the car and again at the front desk. I was talking with the technician and was interrupted by a white employee accusing me of bringing bacteria because of my gloves, I told her that these gloves are disinfected right in front of the...

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3:06 pm EST
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I had a cbc done that was ordered by my endocrinologist. It came back with an abnormally high red blood count. I was the referred to a hematologist-oncologist. Based on the test results labcorp reported, she stated that I probably had polycythemia vera (prv). This is cancer of the bone marrow. After much discussion, she ordered a new cbc. The results have...

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11:55 am EST
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Occurrence was on nov. 27 at approximately 2:30pm. This complaint is within the context of the lab location within a cancer center in the midst of a pandemic that can kill medically fragile immuno compromised cancer patients many of whom are also over the age of 65. My appointment was at 1:30 pm and I was taken in at approximately 2:30 pm. I observed that...

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11:21 am EST
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I arrived at Labcorp at 3331 Colorado Blvd in Denton, TX for a routine employment drug screen. Upon walking in they had their window closed. I knocked on the plexiglass and could clearly see someone behind it. I Waited, still didn't open. I looked to my right and saw the sign in kiosks. I began to sign in at said kiosk when it asked me to scan my DL. I only...

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5:42 pm EDT
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On Dec 22, 2019 I took a blood test at Lab Corp at 1235 Lake Pointe Pkwy in Sugar Land, TX. The nurse did a very terrible job. She inserted the needle on my left arm but not on the right spot of the vein. Blood came out and it hurts. I screamed. She tried on my right arm, blood came out and I screamed again! She told me my veins are too small. I requested...

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P
2:17 pm EDT

LabCorp Lab test

Kiosks. I take medication that makes me foggybin am. I had to fast so no coffee. I take cream. I found kiosks confusing and no one to help. I drove a ways to get there. I never use kiosks at walmart. Older folks need help at times
So I did not get my blood tested. I even said I can not read screen. I am waiting to get new glasses. Very disappointed in this new system. Even walmart has a person that is there to help with using kiosks
Lab core. No help.

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8:02 pm EDT
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First of all, when taking a urine sample, a woman is given alcohol cleaning wipes. There is no where to dispose of the wipes after you cleanse... No garbage can (I ended up putting it back in the wrapper and putting in my purse... Ewww...gross). secondly, a woman does not have the "aim" that a guy does and quite a bit of it will go on your hand. There is a...

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5:48 pm EDT

LabCorp Stool sample test

I submitted a sample for test prescribed by my doctor. Normal turnaround time for the type of test is 2.5 days Submitted samples on Thursday, September 24. I received my results today, October 8th. Sent messages through my patient portal and got several replies that they were working on it and that these tests were very complicated. My physician, called LabCorp on Friday, October 1 and was given some verbal information which finally eased some worry on my part. Today, I received the real honest results - 95% of the tests failed as samples were "spoiled".

Massively careless and irresponsible. Stay away from this place.

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1:23 am EST

LabCorp Covid 19 precautions complaint

Visited on Monday, 928 for blood work and no one asked any Covid-19 related questions or was taking temperatures. Felt very uncomfortable and uneasy going there. No social distancing in area where blood being taken. Another person was sitting right next to me while I was having blood drawn. Seriously thinking about finding another lab.

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9:24 am EDT
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Hello, I would like to complain about the rude and untimely testing I received at 3909 NW 13th St Gainesville, FL 32609 United States location with a lab tech named Danelle. She refused to see me for my appointment and decided to see all the other guests before seeing me. I asked her why, and she was unresponsive and rude about it. This is the second time...

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9:53 am EDT
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LabCorp Concern with not following covid19 cleaning protocols

On Friday, August 14, 2020 I went to the Lab corp located at 811 Sunset Road, Burlington Township, NJ 08016 for blood work. There were at least 8 people there, it was like musical chairs, seats and lab areas were not being cleaned/sanitized in between patients. It really gave me chills especially with this pandemic being so out of control. PLEASE SANITIZE.

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Update by Scared Customer
Aug 16, 2020 9:56 am EDT

Please, please, please, have those workers sanitize the areas used after each patient, it was truly a scary feeling seeing patients, in and out (which was great) and playing musical chairs. It's better to wait a little longer than to put people at risk because they are not cleaning...not once!

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C
6:57 am EDT

LabCorp Appointment

Made appointment for blood work (Humana requested)on 08/14/2020 8 am. Arrived in time for appointment to a full waiting room and after 30 minute being ignored I left. My time cost money, and Labcorp due to greed overbook appointment do not respect their own designated time for work. Not even taking into consideration that some people have health problem (like I) and can not seat for a long period of time.
I except Labcorp to keep the appointment they assign. Respect the patient who provide an income to keep the business alive.
I do not, ever consider to use their services!

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Update by Charles A Mason
Aug 15, 2020 7:07 am EDT

As I was waiting I timed each person being serviced. It took an average 9 minute/patient. The waiting room had 11 people (including I). Therefore I figured that around 99 minute waiting time for me. This is insane! For collecting a simple blood sample?
Nightmare working with Labcorp.

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1:04 pm EDT
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My daughter, Mara Goldberg, went for bloodwork, on Monday August 3, 2020 at LAbcor, 1703 S. Broad St. Suite 200, Phila. Pa 19148 She had to give a urine specimen in the bathroom. She was shocked by the uncleanliness of the room; dirt on floor, toilet full and dirty etc. She said something and was not well received. This is totally unacceptable for a medical...

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6:27 pm EDT
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Long lines in tiny hallway, no social distancing possible with 20+ people stacked up, no one going out to open areas and calling people in which causes everyone to stack up in a tiny hallway. Inefficient check in process, asking for insurance card after already having card on file, along with credit card on file and insurance information on blood order...

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1:05 pm EDT

LabCorp Inadequate staffing

I went to a Tacoma labcorp and both times had to wait over an hour because there's was only one health tech who was also doing all admin work. She apologized repeatedly for the wait but with 9 patients waiting to be seen, she was in over her head. Apparently a part time assistant comes after 11. This is the 3rd time I've seen it this way. I don't blame the professional behind the desk, I blame the CEO and project managers that continue to do more with less. For a public company on the NYSE, we deserve much better.

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1:12 pm EDT
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On June 16, 2020 I went to LabCorp @ 601 E. Hampden Ave. Suite 340, Englewood, CO 80113 for pre employment blood titers, a quantiferon lab test and a urine drug screen test. I had the required paperwork with the list of titers and quantiferon selected. I checked in and my blood was drawn. When my employer called for the results - my CBC and chemistry panel...

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11:58 pm EDT
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I stopped by the LabCorp location located at 4323 N Josey Ln Suite 200B, Carrollton, TX 75010; Phone: [protected] on yesterday, Friday, May 1, 2020 around 3:30 pm. The Tech was not wearing any PPE: No gown, no mask. He did not have gloves on when he opened up needle package or before he started to touching my arm to fine a viable vein. I had to actually...

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11:43 am EDT
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The labcorp at 1904 TW Alexander in Durham. The employees at this location as we know are not allowed to smoke on the company properties. So they go across the street to Roch Dr. and smoke and eat there lunch and litter our newly built community and the city of Durham's sidewalks. This does not give us a good impression of Labcorp employees. We, the people...

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11:09 am EDT
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Was told if i had a serious medical condition to make an app. between 6:00 and 7.00. Had an App. for 6:30. Went to the door to enter at 6:20. Nurse Sonia, would not let me in. was told by her to go to my car an wait in my car till 7:00. She was VERY RUDE AND HAD A BAD ATTITUDE. I go every other week for my INR, never had a bad experience. But this Nurse...

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10:30 am EST
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Waited in a small waiting room, patients having to stand outside, my wait time was over two hours, two lab techs and supervisor working check in desk. Lab tech attempting to draw blood talked too much, she stuck me twice without results finally supervisor came in and was able to hit vein first try. I've been a Nurse for 35 yrs. I know about finding a vein...

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About LabCorp

Screenshot LabCorp
LabCorp is a leading global life sciences company that offers a wide range of diagnostic testing services to patients, healthcare providers, and pharmaceutical companies. With over 60,000 employees worldwide, LabCorp is committed to providing accurate and timely results to help improve patient outcomes.

The company's comprehensive range of diagnostic testing services includes blood tests, genetic testing, drug testing, and infectious disease testing, among others. LabCorp's state-of-the-art laboratories are equipped with the latest technology and staffed by highly trained professionals who are dedicated to providing the highest quality testing services.

In addition to its diagnostic testing services, LabCorp also offers a range of clinical trial services to pharmaceutical companies, including central laboratory services, biomarker testing, and companion diagnostics. These services help pharmaceutical companies to develop new drugs and therapies more efficiently and effectively.

LabCorp is committed to innovation and is constantly investing in new technologies and services to improve patient care. The company has a strong track record of developing and commercializing new diagnostic tests, and its research and development efforts are focused on developing new tests for cancer, infectious diseases, and other conditions.

Overall, LabCorp is a trusted and reliable partner for patients, healthcare providers, and pharmaceutical companies alike. With its commitment to quality, accuracy, and innovation, LabCorp is well-positioned to continue to lead the way in the life sciences industry for years to come.
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- Summarize the main issue you have with LabCorp in the 'Complaint Title' section. Be concise but descriptive.

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- Provide detailed information about your experience with LabCorp. Mention key areas such as transactions, the nature of the issue, steps taken to resolve it, personal impact, and the company's response.

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Overview of LabCorp complaint handling

LabCorp reviews first appeared on Complaints Board on Jul 23, 2008. The latest review Lack of triage protocol at labcorp was posted on May 24, 2024. The latest complaint Customer Service @ LabCorp 534 2nd Ave, Ste 104, Collegeville, PA 19426 was resolved on Jul 22, 2021. LabCorp has an average consumer rating of 1 stars from 443 reviews. LabCorp has resolved 23 complaints.
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  1. LabCorp Contacts

  2. LabCorp phone numbers
    +1 (800) 845-6167
    +1 (800) 845-6167
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    +1 (336) 436-7104
    +1 (336) 436-7104
    Click up if you have successfully reached LabCorp by calling +1 (336) 436-7104 phone number 1 1 users reported that they have successfully reached LabCorp by calling +1 (336) 436-7104 phone number Click down if you have unsuccessfully reached LabCorp by calling +1 (336) 436-7104 phone number 0 0 users reported that they have UNsuccessfully reached LabCorp by calling +1 (336) 436-7104 phone number
    100%
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    Sales Representative
    +1 (630) 390-9399
    +1 (630) 390-9399
    Click up if you have successfully reached LabCorp by calling +1 (630) 390-9399 phone number 0 0 users reported that they have successfully reached LabCorp by calling +1 (630) 390-9399 phone number Click down if you have unsuccessfully reached LabCorp by calling +1 (630) 390-9399 phone number 0 0 users reported that they have UNsuccessfully reached LabCorp by calling +1 (630) 390-9399 phone number
    Regional Manager
    More phone numbers
  3. LabCorp emails
  4. LabCorp address
    1250 Chapel Hill Rd., Burlington, South Carolina, 27215, United States
  5. LabCorp social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 10, 2024

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