KTM / Keretapi Tanah Melayu review: Ets ktm inability of saying sorry when mistake is being made by them

In early January 2026 in order to avoid the ETSs' tickets been sold out for the Chinese New Year tickets were purchased for departure on 3.2.26 returned on 14.2.26.

On arrival in KL Sentral half an hour before departure time ie 0715 I tried to enter the platform by scanning my ticket. It will not take. I asked the staff and he told me the tickets were for 3.3.26 and 14.3.26.

I went to KTM downstairs to see if I can take a latter trip on the same day. But because the arrival is roughly 2200 this trip cannot be taken as my ticket as my cousin is aged 87 years. So I bought a bus tat Tasik Selatan which will arrive at 1700.

There is no intentional to cancel the tickets.
book.
When I bought the ticket I showed the staff the exercise where is the details of my trip is written. To prove that the date of the writing KTM could do to an ink test.

I will like to be recompensated for the stress, anxiety, anger and worries caused