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Indian Railways Complaints & Reviews

Indian Railways / irctc refund rules

Bhaskar_Roy on Jan 14, 2019

The refund rules for tdr filing in case of train late by more than 3 hours and passenger not travelled is prejudicial to the interest of customer. The rule states that - "tdr shall be filed before the actual departure of the train for availing full refund". However, in the above case, the...

Indian Railways / attendants misbehavior in 2ac.

PoojaP on May 23, 2018

My Sister was travelling in Indore - Pune express on 22nd May, 2018 in 2-tier AC. Seat details are as below: PNR: 8705794845 Train:-19312 CoachNo/Berth No. - A1/21 The attendants present there made her feel uncomfortable by their vulgar comments. She became very afraid. At night around 9 pm...

Indian Railways / no refund issued in case of train late more than 3 hours later cancelled

[email protected] on Oct 17, 2017

I had tickets booked in Pooja express/12414 for 14th October and saw update that train was late by 3 hours which later got cancelled and so I cancelled my ticket to file a TDR but neither I am getting option to file a TDR nor received any refunds. Below are my ticket details Transaction...

Centre For Railway Information Systems / misbehaving of the reservation ticket issuing officer at railway counter (simhachalam)

jakriya on Aug 11, 2017

Sir, Whenever my cousin visit the railway ticket booking counter for reservation, the officer who is incharge over the counter is behaving rudely and objecting my reservation particularly at tatkal timing. more over he is enquiring about her personals with other persons who attend their...

Indian Railway / refund of cancellation of ticket at city station, lucknow counter

himashu srivastava on May 25, 2017

I booked ticket for Lucknow Howrah PNR NO. 212-9106723 and payment of Rs. 5060/- done by my . I submitted request for journey date extension but Indian Railway staff denied for extend date of journey and cancelled the ticket on 08th April, 2017 but electronic refund could not completed...

Indian Railway / theft of mobile phone

akbsinha on May 23, 2017

Dear sir 1. I am Colonel Ajay kumar Sinha, an Army officer. I am presently posted as Commanding Officer of 10 Bengal battallion NCC at Kumarpur, GT Road, Asansol, West Bengal. My contact no is- 9609700067 and 0341-2251339. I had gone to Purnea, Bihar to attend my father-in-laws first death...

Indian Railway / parcel not received

Reviewer76751 on Jan 28, 2016

Dear sir/madam I have booked a parcel from Valsad to Bhubaneswar with the PRR NO 2001568506 on 16 dec 2015. Till i have not received the parcel. I went to parcel office several time by taking my parcel bill and valid id proofs and id proofs. But the names mentioned the bill is differ due...

Southern Railways / Unclean and unhyigenic Journey

gags1212 on Jul 23, 2014

I have travelled on 12 th of July 2014 in Sampark Kranti express (train no. 12649) from Bangalore to New Delhi in Coach B3, seat no 25 & 27, PNR 4816560607 which is a AC Sleeper coach. I found hundreds of cockroaches and bed bugs, throughout the compartment. I hope it is Indian railway...

Indian Railway / short refund

SINHAONLINE on Apr 30, 2013

We were having a ticket (PNR# 6318076508) from AZ to KOAA on 10th Mar'13. Upon arriving the boarding Station, the Station Master informed us that the train (Garib Rath) has diverted and we would get the FULL Refund. I filed TDR on 11th Mar'13, but only got 50% of the ticket...

Indian Railway / misbehaviour and abused me by ticket conductor

realiance complaint on Jan 18, 2013

misbehaviour and abused me by ticket conductor, my cell no. is 09316029877. Respected Sir, On dated 10-1-2013 time about 8:40 AM I travel to my city mandi gobindgarh to Gurgaon (HR) .At this time there is a daily passenger train from Amritsar to Ambala Cantt which stoppage at mandi gobindgarh. The...

Indian Railway / charge extra amount in pantry service

P KR SARKAR on Jan 16, 2013

Dear Sir, I am beg to inform you that while I am travel from Raipur to Howrah in 12833/Howrah Express and my PNR No is-8109676095 dated 14.01.13. I am buying 01 cup of tes from the pantryboy he charged me Rs.7/- per cup not only from me he taken Rs.7/- against one cup of tea from all the...

Indian Railways / online reservation system

V. S. SURESHKUMAR on Oct 27, 2012

Now a days, the indian railway online reservation portal is not working at all. Further, I heard that the indian railways have nominated several reservation agencies and they are charging exhorbitantly on the passengers. On season, these agents are charging 60-70% of the actual fare per...

Indian Railways / sleeper coaches in day train

asokanvvr on Oct 13, 2012

cholan express is a day train. starts chennai 8.15 a.m reaches tiruchy 16.35 p.m. and on return journey starts tiruchy 9.35 a.m reaches chennai 17.50 p.m. so it is a hundred percent day time train. but originally it was running up to kumbakonam etc and there was sleeper coaches attached to...

Indian Railway / bad service

passengerB-1 on Jul 3, 2012

Dear sir, currently I am traveling in Gabha exp. Train no. 12938. Compartment no B-1, train running from Howrah to gandhidham, in 3 compartment such as B-1, B-2 and BE-1, there is no AC working, no water, and no electricity since train leave Howrah junction. train incharge said 1, the...

Indian Railways / change of ticket status from confirmed to waiting list on travel day

Shashank Shekhar1 on Jun 30, 2012

I would like to bring this to your kind attention that there is something wrong happening at Indian Railways. Through this medium I would like to bring the wrong doings of Indian railways in front of each and every one. I had booked four Tickets on 31st May through Here...

Indian Railways / no tickets to return home

Aswd on May 16, 2012

I had came to delhi a month ago, and now I am planning to go back home. But when I had gone to but tickets there were a large number of crowds, so I couldn't get one... we have got no option left, but to buy tickets from the railway agents.. But they are charging too much, the normal...

Indian Railways / physical handicapp coach & facilities

Kailash Sharma on Apr 20, 2012

Dear Sir, I would like to say that on 15th April I purchsed physical handicapp ticket No: 87264538 dt. 15/04/12 from jaipur to Jodhpur in Indore Intercity express & waited for the train to come. The train was 15 minutes from its arriving time at jaipur station of 14.45. Now according to...

Indian Railway / regarding not following the rate list

Deepakt81 on Mar 11, 2012

On 29 Feb 12 i went to Agra Cantt railway station to board Mathura allahabad express at 21.00 hrs. On the platform no. 4 Stall No. 13 Prop. Ms. Sandeep Vaswani. and the shop attendent Mr. Rizwan. i asked for a cup of coffee of Rs. 5 cost as per their rate list. He gave me the coffee and...

Indian Railway / non refund of tdr amount

Daniel4loi on Feb 18, 2012

Dear Sir, My family booked a Waiting List ticket with PNR number 442-9814403 starting from Kayamkulam- Indore in train number 16326 on 11/06/2011 in 3A class for the amount 4473.00 for 3 passengers (my wife and children). On the same day at 09:00hrs, as we are in Trivandrum, we forwarded...

Indian Railway / takal ticket booking

Gautam825269 on Dec 17, 2011

Respected Sir, I would like to draw your attentions regarding the IRCTC Tatkal rail ticket booking. It has been observed that if you try to booked a ticket in tatkal from IRCTC wtebsite you will not be able to do so the region behind. The server gets down from 8am...