Menu
Karnataka State Road Transport Corporation [KSRTC] company logo
Karnataka State Road Transport Corporation [KSRTC]
reviews & complaints

Karnataka State Road Transport Corporation [KSRTC]
reviews & complaints

Learn how the rating is calculated

54 complaints
16 resolved 38 unresolved
File a complaint Table of contents
Claim listing
Is this your company? Claim it and get a lot of features. Read more
Click here to get notifications about new complaints of Karnataka State Road Transport Corporation [KSRTC]. We promise not to send you any unrelated messages
Share
ADVERTISIMENT
G
1:09 am

Karnataka State Road Transport Corporation [KSRTC] - Airavatha Club class from Bangalore to Sagara on 5th May 2022

Had a very bad day experience with KSRTC Airavatha club class bus service

Journey Details :

KSRTC Bus PNR: J87495540, DOJ: 05-May-2022 22:40, 2230BNGSGR, Bus No : 1570, Crew Mobile No:9482702576 .

A/c not working, suspension problem and breakdown , bad roads and very troubled journey…. Extremely disappointed and this problem has affected my and my wife health…

Bus stopped at Shimoga and we were made to wait for 30 minutes to arrange alternate bus….Reached Sagara at 7:15 am against scheduled arrival time of 5:30 am..

Please refund our ticket money immediately

Desired outcome: Need refund of ticket amount of Rs 1374/-

Read full review
Hide full review
K
12:52 am
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Karnataka State Road Transport Corporation [KSRTC] - Regarding misbehaved and non cooperation of conductor of bus ka21-f0161

Respected sir, I am Kaleem, resident of Mysore city. Yesterday dated 23-03-2022 I had traveled from Kushlnagar to Mysore by Bus no KA21-F0161 (Ticket copy attached) I need to down by bus at Gun house (Patashala) bus stop which all KSRTC busses gives stop regularly for people can go easily to city bus stop and Agrahara area. I was stands at bus door from...

Read full review
A
2:48 pm

Karnataka State Road Transport Corporation [KSRTC] - Bus driver misbehaved

Ryt now i'm travelling from kerala to karnataka bus started 30minute late from thrissur and I requested driver to wait when he reached palakad as I was urge to go to wash room he refused saying he dnt have time and misbehaved and insulted infront of all passengers. Drivers seems to be mallu who was very rude with every passengers, who ever ask for urinals he will make fun of them. We expect respect as we are traveling for a reasonable charge. Atleast a basic human respect tht too for a lady to say to someone she want to go to wash room is a little embarrassing. People like him make it feel worst. Now. Scared to react to driver as I felt he s on drug, even now raising the complaint is also bit scary. Hope this wll not be repeated to any other lady and wll be resolved

Bus number:KA 57 F 2843

PNR number:j86725799

Desired outcome: I would like this shld not happen with other passengers and nothing can resolve the offensive words and abusive way he behaved to me hope you can take some kind of action for this

Read full review
Hide full review
ADVERTISIMENT
S
11:06 pm

Karnataka State Road Transport Corporation [KSRTC] - Staff behaviour

Hi,
I want to file a complaint against a bus driver for being drunk on duty.
On the date of 2/1/2022 I have travelled on a night bus from Goa to Bangalore (bus no: KA63 F0197). One of the drivers of the bus was drinking on duty, locking the cabin and so drunk that he was unable hear the passangers. Later on the morning he drive the bus.
And one more thing is the bus didn't took the root it was boarded. The board was Panaji-Karwar-Sirsi-Davanagere-Bangalore instead they took the road Karwar-Honnavar-Shimogga route.
I am attaching photo of driver and bus for your reference, Hope you take the complaint seriously.

Desired outcome: Taking necessary action against staff

Read full review
View 0 more photos
Hide full review
B
5:23 am

Karnataka State Road Transport Corporation [KSRTC] - Extra Amount Took

Dear Sir/Mam,
I am travelled with 10kg Luggage. from Sangam Alandi to Hyderabad i asked him to ticket for Luggage but not gave me ticket and my amount 50 Rupees not gived i said many times give me ticket or many he is not gaved and he crying with me so please i requesting to you give him punishment.
Bus Timing at Sangam Alandi 6:00 AM
Hyderabad Afzal Gunj 11:05 AM
Bus No:- KA38F1236
I am attaching her photo for your reference please give him earliest punishment.

Read full review
View 0 more photos
Hide full review

Karnataka State Road Transport Corporation [KSRTC] - Conductors rude behivar

Dear sir/madam
Today i was traveling in the bus from hosangadi to kotekar . So at bus stop he dint stop the bus he was overtaking the front standing bus and gave stop front of the bus stop in long distance like 200 mtrs before the bus stop so i asked the conductor buy he was talking bad words . He dont have the good behaviour he is unfit for the job his bus no is KA57F1297 traveled date is 18/3/21
Thanking you
Ranjith

Read full review
View 0 more photos
Hide full review
S
10:12 am

Karnataka State Road Transport Corporation [KSRTC] - Improper management

I m sorry to say this very bad performance from KSRTC (Karnataka). Since from last 2 hours standing on road due to KSRTC bus not in condition to move. we are stucking in road and I have reservations seat but till now no one resolve this problem
The people are struggle to reach respective places and it kills valuable time and it kill my another important work also
It's very bad to department and it irresponsible move

Read full review
View 0 more photos
Hide full review
R
11:49 pm

Karnataka State Road Transport Corporation [KSRTC] - bus no:ka.09.f.4984

In this covid-19 time the bus conductor is overloading the people in the bus. The bus seats are full but he is overloading and peoples are sitting 3 people 3 seats there is no social distance. Karnataka government should take action against it. For this reason only there is lot of cases in india day by day please take action against it. In this bus peoples are standing and travelling take action againt it🙏🏻🙏🏻🙏🏻

Read full review
View 0 more photos
Hide full review
P
3:47 am

Karnataka State Road Transport Corporation [KSRTC] - Road damaged

Castel rocks to Ramnagar road closure, No one of police informed road closure, your police is doing timepass, they have to tell the road closed. We have returned 30 - 35 Km back, very bad Roads, and another road is also damaged, none of ur road is Good, Karnataka belgaum road is useless. Your checkpost police also useless. This road is constructing from 2 years but not done till now. Chorla ghat road is also damaged, which way we have to go. Shamless police

Read full review
View 0 more photos
Hide full review
ADVERTISIMENT
C
11:45 am
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Karnataka State Road Transport Corporation [KSRTC] - Ill conduct of the conductor and driver.

I, Claude D Souza (62) had booked an e-ticket for my son Clafton Siddharth (25) from Mangalore KSRTC busstand to Mysore for 13th September 2020 by 10.00 pm bus paying Rs. 485.00. The PNR No was J82584224 Bus No: F 5488, crew mobile number 8618802099. As my son's mobile went out of order at the last minute I went to the bustation along with him. It was a...

Read full review
S
12:21 am

Karnataka State Road Transport Corporation [KSRTC] - service

Last night while travelling from ballary to bangalore, at 3am it stopped near Sira outskirts for urinals. We went for urinals and on returning we found the bus had left the spot. Crew never bothered of missing passengers. Our money mobile and bags were in the bus rendering us helpless. We begged a private bus for help. Private bus demanded ₹500 for our pickup, we agreed. The driver speeded and overtook ksrtc bus near Tumkur tollgate by 4.30am and stopped it, so we took that bus. Conductor was busy enjoying videos, never bothering our issues and arguments.
Sreenath 65 yrs, vijayakumari 61yrs, trip code 2227BlLRBNG, ticket pnr H81210345. This conductor must be punished and penalised and we lost ₹600 in this issue, it should be reimbursed.

Read full review
View 0 more photos
Hide full review
D
1:08 am

Karnataka State Road Transport Corporation [KSRTC] - conductor misbehaving and not returning the change sincerely

I boarded rajahamsa bus on 25/07/19 at around 7:55 am from Mangalore towards Bangalore. The bus number is KA19-F3041. There was a lady conductor. She did not return change to me . I ignored it thinking that it was just 10 RS . But then I observed that she was doing the same with all . She was acting as if she had forgotten to return.
She was very rude with the passengers. 3 people took ticket to Kunigal . When they asked if they had reached Kunigal, she told that the bus had taken the bypass . She should have informed that, when the passengers took tickets to Kunigal . Those 3 passengers had to travel a long distance back because of the conductor's ignorance.
And I also observed that she had misguided old couple. An old man asked her if the bus would stop in Jalahalli cross, she told that it wouldn't stop . And she told them to get down in gurguntepalya . The old couple were not aware of the Bangalore locations. When bus arrived and stopped at Jalahalli cross, the old man asked why that conductor did not guide him properly . For that the conductor talked in a ride way and it reached the extreme situation. She did not give respect to him . She called him "Neenu" instead of "neevu" . And she also called him a dog .
This is really unexpected by a government employee.
Please warn her not to behave like this . She should know to return proper change, she should know where the bus stops instead of sleeping nicely in the journey, and she should also know to give respect to others (atleast old people).
We opt government buses thinking that it would be safe . But if such inconvenience exist, it will be a loss for KSRTC itself .

Read full review
Hide full review
A
11:40 pm

Karnataka State Road Transport Corporation [KSRTC] - rash driving ka 27 f 703

Dear sir,
I am traveling from RANEBENNUR to HUBLI on 19 Oct morning in KA 27 F 703 ..
The driver of my bus is driving very rash and I think he may be drunk..
He is drive very fast and suddenly he puts the neutral gear and holds the vehicle to run ..when it comes to near by 30 km speed he puts again on 3 Rd gear and lifts the vehicle to the top speed.
I hope you people will take action against this learner driver.

Read full review
Hide full review
D
4:12 am

Karnataka State Road Transport Corporation [KSRTC] - regarding rude behaviour and cheating of conductor and driver of ksrtc bus tumkur to sira bus no : ka 06 f 0809.

Regarding the above mentioned subject I Dakshayini BM, aged about 65 years, residing in Vidya nagar, sira (T), Tumkur (D) explaining here the rude behaviour of conductor and driver. When conductor asked me to take the ticket for my 5 year 10 months old grandson I have told her ticket applicable after 6 year completion but suddenly she has started abusing me without considering my age and senior citizenship, and she has told to driver to stop the bus and to get down us from bus and driver stopped the bus the place was dark and it was middle of road, but after seeing her rude behaviour co-passengers told me to take ticket suddenly she picked forcefully the Rs 50/- currency note from my hand and given ticket. I have asked her is the ticket amount right? She has replied by abusing me are you blind? I have given right check it out. And she also scolded my grandson don't go to school be in home so he was started for crying. When I have come to home and saw the ticket issued it was RS 30/- but she has taken Rs 50/- in this way she has insulted, mischief, cheated and made loss to the KSRTC.
So here I am requesting you that please take the necessary action against them because of this type of staff it is bad name and also loss to KSRTC.
Ticket No: 178339, 26/08/2018. 19:41:48 time, KA 06 F 0809, Document No: 844

my grandson DOB is 23/09/2012 if require i can produce his Birth certificate

Read full review
Hide full review
ADVERTISIMENT
C
12:49 am

Karnataka State Road Transport Corporation [KSRTC] - conductor is rude

We are a regular passenger of KSRTC, daily travel to Yadgir to Tumukur village wadigera thaluk. Actually I'm from Andhra Pradesh.
Today 22/07/2018 I traveled by bus service number :234022. 9:30 Am service yadgir to googal. Coming to the matter conductor behaving Rudely with passengers. Daily I'm traveling by this bus he was not giving change to us due to we don't know kannada we know only Hindi and English. Finally Today I asked change but he Scolding most rash words like about nativity. This is not I expect from KSRTC. I request to ksrtc pls change the conductor for this route.

Thanks,
Pc

Read full review
View 0 more photos
Hide full review
A
Sep 06, 2018 11:05 am

I was travelling in a bus from darmastala to mangalore the KSRTC BUS -KA 19 F2872 at the stop of bantwala bypass the driver stopped the the bus asusual the sudents was more ther was 2old men was climbing bus the driver suddenly moved the bus there was a old men was suddenly fell down the student tapped the bus to stop so the conductor spoke rubbish to that student there was much conversation the driver and the conductor was rudly behaving aganst the passengers HE SHOULD BE PUNISHED AS FAST AS POSSIBLE is there no right to tap a bus door once to save lifes The driver was rudly talking about the students power

Helpful?
0 0
V
6:41 am
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Karnataka State Road Transport Corporation [KSRTC] - conductor and driver behaviour

Today my servant was sent a bag full of water melons from Hospet to Davanagere via bus no KA37 F530 . He paid ₹100 at the Hospet station and requested the conductor to take care of the fare/luggage charge and keep the excess amount. It was reached Davanagere at around 2.15pm and I went to receive the consignment of fruits weighing around 20kg. That I...

Read full review
P
11:04 am
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Karnataka State Road Transport Corporation [KSRTC] - ksrtc rash driving and colliding with vehicle

We were traveling in Innova near Banashankari bus stand in Bangalore around 7PM today, we were hit by a rash driving KSRTC bus KA-42-F-315. It was traffic filled road impact was so high as vehicle got dragged 2-3 meters, headlight broken, side bumper got crushed inside. Driver was not even bothered to stop and check what happened. There was 5 months old...

Read full review
Y
10:55 am
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Karnataka State Road Transport Corporation [KSRTC] - Complaining about the seats in the ac bus

Today 18th Jan 2017 I am travelling from Salem to Bangalore . I got into a ksrtc a/c bus n got last seat but it's not in the condition that any passenger can travel on it . I complained to conductor about it and asked for refunding the money back but he's not willing to give it back so pls take a step for this kind of services and well maintain the buse...

View 0 more photos
Read full review
R
7:34 am
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Karnataka State Road Transport Corporation [KSRTC] - Failure to provide airavat club class bus

I had booked a seat in Airavat Club Class to travel to Shivamogga from Bangalore vide PNR Number J55514749 for journey on 22/01/2016 vide trip code 2347BNGSMG online but for that trip normal Airavat without club class was arranged for no reason and I was asked to claim the excess charged as refund and I was charged Rs.562/-. Online booking Ref. No...

Read full review
S
12:31 pm
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Karnataka State Road Transport Corporation [KSRTC] - Refund for cancelled ticket

Dear KSRTC team, This is regarding non receipt of refund for the cancelled ticket. This is inform you that I have not received refund for below mentioned cancelled ticket, which I had cancelled in August 2014. On cancelled ticket it is clearly mentioned that I would be receiving the refund amount after few nominal deductions. Therefore I had requested...

Read full review

We are here to help

  • 16 years' experience in successful complaint resolution
  • Each complaint is handled individually by highly qualified experts
  • Honest and unbiased reviews
  • Last but not least, all our services are absolutely free
ADVERTISIMENT

Karnataka State Road Transport Corporation [KSRTC] contacts

Phone numbers

+91 804 959 6666 +91 776 099 0034 More phone numbers

Website

www.ksrtc.in
ADVERTISIMENT
ADVERTISIMENT