The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Karnataka State Road Transport Corporation [KSRTC] Customer Care Service

Karnataka State Road Transport Corporation, Central Office, K H Road, Shantinagar
India - 560027

Customer Support Phone Numbers

+91 804 959 6666(Customer Service)
1 0
+91 776 099 0034(Operational Issues (AWATAR Cell)
1 0
+91 776 099 0035(Operational Issues (AWATAR Cell)
1 0
+91 761 876 5800(Refunds for Online / Mobile Bookings)
1 0
+91 761 876 5900(Refunds for Online / Mobile Bookings)
1 0

Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

Karnataka State Road Transport Corporation [KSRTC] / rash driving ka 27 f 703

Akbar Ali A on Oct 18, 2018

Dear sir, I am traveling from RANEBENNUR to HUBLI on 19 Oct morning in KA 27 F 703 .. The driver of my bus is driving very rash and I think he may be drunk.. He is drive very fast and suddenly he puts the neutral gear and holds the vehicle to run ..when it comes to near by 30 km speed he...

KSRTC / regarding rude behaviour and cheating of conductor and driver of ksrtc bus tumkur to sira bus no : ka 06 f 0809.

Dakshayini on Aug 27, 2018

Regarding the above mentioned subject I Dakshayini BM, aged about 65 years, residing in Vidya nagar, sira (T), Tumkur (D) explaining here the rude behaviour of conductor and driver. When conductor asked me to take the ticket for my 5 year 10 months old grandson I have told her ticket...

Karnataka State Road Transport Corporation [KSRTC] / conductor is rude

Chowdare PC on Jul 22, 2018

We are a regular passenger of KSRTC, daily travel to Yadgir to Tumukur village wadigera thaluk. Actually I'm from Andhra Pradesh. Today 22/07/2018 I traveled by bus service number :234022. 9:30 Am service yadgir to googal. Coming to the matter conductor behaving Rudely with passenger...

Karnataka State Road Transport Corporation [KSRTC] / conductor and driver behaviour

Venugopala Reddy.S.N. on Jul 16, 2017

Today my servant was sent a bag full of water melons from Hospet to Davanagere via bus no KA37 F530 . He paid ₹100 at the Hospet station and requested the conductor to take care of the fare/luggage charge and keep the excess amount. It was reached Davanagere at around 2.15pm and I went to...

KSRTC (Karnataka State Road Transport Corporation) / ksrtc rash driving and colliding with vehicle

Phani_86 on Jun 4, 2017

We were traveling in Innova near Banashankari bus stand in Bangalore around 7PM today, we were hit by a rash driving KSRTC bus KA-42-F-315. It was traffic filled road impact was so high as vehicle got dragged 2-3 meters, headlight broken, side bumper got crushed inside. Driver was not...

KSRTC (Karnataka State Road Transport Corporation) / Complaining about the seats in the ac bus

Yudhishtar Sharma on Jan 18, 2017

Today 18th Jan 2017 I am travelling from Salem to Bangalore . I got into a ksrtc a/c bus n got last seat but it's not in the condition that any passenger can travel on it . I complained to conductor about it and asked for refunding the money back but he's not willing to give it back so pl...

KSRTC / Failure to provide airavat club class bus

Reviewer33175 on Jan 26, 2016

I had booked a seat in Airavat Club Class to travel to Shivamogga from Bangalore vide PNR Number J55514749 for journey on 22/01/2016 vide trip code 2347BNGSMG online but for that trip normal Airavat without club class was arranged for no reason and I was asked to claim the excess charged...

KSRTC / Refund for cancelled ticket

Sanganagouda Patil on Oct 29, 2014

Dear KSRTC team, This is regarding non receipt of refund for the cancelled ticket. This is inform you that I have not received refund for below mentioned cancelled ticket, which I had cancelled in August 2014. On cancelled ticket it is clearly mentioned that I would be receiving the...

KSRTC/AWATAR / Refund issue

Santosh Hegde on Apr 14, 2014

Hi, I have booked tickets twice on 28th March both of them was not confirmed, howewer money was deducted . I called them, mailed them and still it is not refunded. Pls help. I have attached the mail for ref. Regards Santosh

KSRTC / charged for unreceived ticket

Ratish sommelier on Mar 8, 2014

Dear sir, i happened to have booked a ticket from Chennai to Bangalore on 6/3/2014 for a multi axil bus of KSRTC through online as a guest, when i finished transfering the sum of rs 779 through my debit card there was a server error on their site but the amount was debited from my account. Where...

KSRTC booking cancellation refund / Not received refund amount from KSRTC

Hrishikesh N. Dave on Feb 18, 2013

I have canceled my reservation in KSRTC on 11.02.2013, but still I have not received any refund from them. Please suggest what can be done in this issue. Also find the attached cancellation status which can be seen on the KSRTC webnsite. Please HELP.

KSRTC VOLVO BUS / misconduct of the conductor

ssbadvt on Sep 30, 2011

on 21.9.2011, I S.S.Bharath, Advocate High Court of Karnataka was about to leave from Hassan to Kukke subramanya and i Along with my aged parents and with my sister was waiting for a bus to the said place at about 3.05 pm in new Bus stand Hassan, and at about 3.10 pm one Volvo Airavat bu...

KSRTC, BANGALORE / THreatening by public servant

PERCY4PRANAV on Aug 5, 2011

To whosoever it may concern, I today i.e 5 august 2011 boarded a bus ( no 271 A ) at 1 pm at B.E.L Circle stop for Malleshwaram Circle. I was asked Rs 11 for fare for which I gave Rs 20. The conductor instead of returning the change asked me Re1 which was not available to me then. Failing to...

KSRTC / Complaints regarding delay/early in operation of the schedule service from Sathyamangalam to Madurai on 13-7-2011 and 30-7-2011


I am Kumaran Thayumanavan, working in a reputed institute in sathyamangalam and my native place is in Madurai. From November 2010 onwards, I am travelling in KSRTC RAJAHAMSA EXECUTIVE (Mysore to Madurai) frequently from Madurai to Sathyamangalam and vice versa (Kindly refer my booking...

KSRTC / Irresponsibility of Conductor for Not Stopping in Pick Up Point

gowthamhk on Aug 1, 2011

I had booked a ticket for my mother in KSRTC - Rajahamsa Executive bus (Trip Code 2144BNGJMK) for 31st July, 2011 and specified pick up point as Navarang Park. However when the bus came and I was holding the bag and ticket and was waiting it to stop, the bus didn't stop at all at...

KSRTC / Online Transaction not Refunded

Rohit_P on Jun 30, 2011

On 01/06/2011, 4 of my KSRTC transaction got failed. Following are the OB Ref no: This is for sector Coimbatore - Bangalore. OB3873542 Rs. 308 OB3873685 Rs. 308 OB3873775 Rs. 308 OB3873882 Rs. 308 I have received refund for 2 of these. kindly look into the rest failed transaction. On...

KSRTC Bus Service / Quality of the Volvo Bus

Raghuram Marur on Jun 24, 2011

KSRTC (Karnataka State Road Transport Corporation) is generally known for prompt service and the quality of their buses. But unfortunately, I boarded a Volvo bus on 23rd June 2011 which was terrible (from Bangalore to Bellary). Other than "Volvo" written on its back, nothing about the bu...

KSRTC / money refund

babyajay on May 6, 2011

sir, This is sivasankari from madurai.I have made e-mail booking on may 6th 2011, for may 7th Rajahamsa executive, bus timing 21.45 from madurai to bangalore through my VISA Debit card (HDFC) Card no:4386243015249602, account no: 01231050095439. but unfortunately my booking got failed and...

KSRTC / Denial of Seats against Reserved-Confirmed Tickets regarding

I T.S. SIVASANKAR booked a ticket in KSRTC – Rajahamsa class service From Bengaluru to Madurai on date of journey 16th November 2010 (the ticked was booked on 26th October 2010 thru' approved booking counter). I was allotted seat no.s 23, 24 and 25 for my family (2 adults and 1...

Karnataka State Road Transport Corporation / Cancelation of E-Ticket/Reservation Voucher

PNR Mo.J19896487 Date of Journey:05/11/2010 Ticket Booked in the Name of : Krishna Patole No of Seats :02(Adults) Seat No/s:37, 38 User ID : kkpatole ID Card Type :Driving Licence Ticket Booked for Journey from POONA (Pune) to BANGALORE Bus Type : AIRAVAT(VOLVO A C) My E Mail ID ...