CB Retail Stores Kohl's Complaints #302-321

Kohl's review: use of credit card ( 1 comment)

susanfudge of Ashburn, US

Nov 03, 2019 4:11 pm UTC

Verified customer

I am a big amazon customer so am forced to come into kohls. I had the coupon and tried to buy a sweater. My credit card chip is broken. That isn't a problem in any other store. The clerk couldn't get it to work and was basically telling me so sorry. I suggested she type in the number. She gave the excellent reason of fraud as why kohls doesn't do that. I explained fraud was a much bigger issue for walmart and they can type in numbers.
I asked her to get her manager who wanted me to get an app to pay. I said that I wanted to use a perfected good credit card. Oh well.

1 comments

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starlet317

Tarentum, US

14 comments

starlet317 of Tarentum, US

Nov 04, 2019 10:20 am UTC

Verified customer

How about getting a card that has a chip that [censored]ing works. Don’t be a dick to others because you’re too [censored]ing lazy to make a phone call and get a new card.

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Kohl's Contacts

Kohl's phone numbers

+1 (855) 564-5705

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Kohls.com

+1 (866) 887-8884

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Customer Service

+1 (855) 564-5748

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Kohl's Charge

+1 (855) 564-5751

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Yes2You Rewards

+1 (262) 703-7000

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Head Office

+1 (877) 342-4337

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Merchandise Departments

866-887-8884

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Kohl's emails

customer.support@kohls.com

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Support

privacy@kohls.com

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Kohl's address

N56 W17000 Ridgewood Drive, Menomonee Falls, Wisconsin, 53051, United States

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