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CB Retail Stores Kohl's Complaints #42-61
Kohl's

Kohl's review: Customer service

C
Author of the review
7:28 pm UTC

Kohl's seem to be out sourcing their business to people that can not speak English very well nor do they understand it, I received a letter telling me that I had a zero balance but that my payment was delinquent. after a lot of trying to figure out what I was being told I was told to give them my credit card number and that I could pay the $3.00 right now, which I did but when I asked how I could see my statement they didn't know. I called another number after going on line and trying to find my statement to no avail and got yet another person that couldn't speak very good English that was insistent that all I had to do was look for the statement sigh and open it like I hadn't been doing that for the last hour. If Kohl's is having a problem I fully understand it and if they can't afford Americans to man their phones they need to close because they have inferior clothes and are overpriced already.

I am done with Kohl's I would rather go to Walmart at least they are an American run store!

Desired outcome: Better Service

Keywords:
balance business credit card delinquent english letter number payment statement understand
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  1. Kohl's Contacts

  2. Kohl's phone numbers
    +1 (855) 564-5705
    Click up if you have successfully reached Kohl's by calling +1 (855) 564-5705 phone number 1 1 users reported that they have successfully reached Kohl's by calling +1 (855) 564-5705 phone number Click down if you have unsuccessfully reached Kohl's by calling +1 (855) 564-5705 phone number 0 0 users reported that they have UNsuccessfully reached Kohl's by calling +1 (855) 564-5705 phone number
    100%
    Confidence score
    Kohls.com
    +1 (866) 887-8884
    Click up if you have successfully reached Kohl's by calling +1 (866) 887-8884 phone number 0 0 users reported that they have successfully reached Kohl's by calling +1 (866) 887-8884 phone number Click down if you have unsuccessfully reached Kohl's by calling +1 (866) 887-8884 phone number 1 1 users reported that they have UNsuccessfully reached Kohl's by calling +1 (866) 887-8884 phone number
    Customer Service
    +1 (855) 564-5748
    Click up if you have successfully reached Kohl's by calling +1 (855) 564-5748 phone number 0 0 users reported that they have successfully reached Kohl's by calling +1 (855) 564-5748 phone number Click down if you have unsuccessfully reached Kohl's by calling +1 (855) 564-5748 phone number 0 0 users reported that they have UNsuccessfully reached Kohl's by calling +1 (855) 564-5748 phone number
    Kohl's Charge
    +1 (855) 564-5751
    Click up if you have successfully reached Kohl's by calling +1 (855) 564-5751 phone number 0 0 users reported that they have successfully reached Kohl's by calling +1 (855) 564-5751 phone number Click down if you have unsuccessfully reached Kohl's by calling +1 (855) 564-5751 phone number 0 0 users reported that they have UNsuccessfully reached Kohl's by calling +1 (855) 564-5751 phone number
    Yes2You Rewards
    +1 (262) 703-7000
    Click up if you have successfully reached Kohl's by calling +1 (262) 703-7000 phone number 0 0 users reported that they have successfully reached Kohl's by calling +1 (262) 703-7000 phone number Click down if you have unsuccessfully reached Kohl's by calling +1 (262) 703-7000 phone number 0 0 users reported that they have UNsuccessfully reached Kohl's by calling +1 (262) 703-7000 phone number
    Head Office
    +1 (877) 342-4337
    Click up if you have successfully reached Kohl's by calling +1 (877) 342-4337 phone number 0 0 users reported that they have successfully reached Kohl's by calling +1 (877) 342-4337 phone number Click down if you have unsuccessfully reached Kohl's by calling +1 (877) 342-4337 phone number 0 0 users reported that they have UNsuccessfully reached Kohl's by calling +1 (877) 342-4337 phone number
    Merchandise Departments
    866-887-8884
    Click up if you have successfully reached Kohl's by calling 866-887-8884 phone number 0 0 users reported that they have successfully reached Kohl's by calling 866-887-8884 phone number Click down if you have unsuccessfully reached Kohl's by calling 866-887-8884 phone number 2 2 users reported that they have UNsuccessfully reached Kohl's by calling 866-887-8884 phone number
    More phone numbers
  3. Kohl's emails
  4. Kohl's address
    N56 W17000 Ridgewood Drive, Menomonee Falls, Wisconsin, 53051, United States
  5. Kohl's social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 08, 2026
  7. View all Kohl's contacts
Kohl's Category
Kohl's is ranked 4 among 103 companies in the Retail Stores category
#02 Best Buy Best Buy #03 Sam's Club Sam's Club #04 Kohl's Kohl's #05 Walgreens Walgreens #06 Michaels Stores Michaels Stores

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