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Kmart Stores Customer Service


Kmart Corporation

24800 W Valley Hwy
United States - 98032-5799

Customer Support Phone Numbers

Mon6:00 AM - 11:00 PM
Tue6:00 AM - 11:00 PM
Wed6:00 AM - 11:00 PM
Thu6:00 AM - 11:00 PM
Fri6:00 AM - 11:00 PM
Sat6:00 AM - 11:00 PM
Sun6:00 AM - 11:00 PM

Kmart Stores Complaints & Reviews

Kmart Stores / return/ refund

Shay Morales on Jan 9, 2019

I originally ordered an air bed online for pick up, I went into the store couple hours later and was told the merchandise wasn't ready that if I wanted it I would either have to wait till the next business day and return to pick it up or pay $30 more at the store. Because I needed thi...

Kmart Stores / service at firle store adelaide south australia

Teegn49 on Dec 25, 2018

Boxing Day the day after Christmas I went to return unwanted Christmas presents i had received. When approached the counter the lady was extremely rude. She scanned all items I had already mentioned they were Christmas presents. She then asked if we had shown the lady at the front which I...

Kmart Stores / bonus points

Deon Metzger on Dec 24, 2018

On 12/21/18 I purchased $92 of merchandise in the Kmart Mckinleyville store. The cashier told me I had earned $20 in bonus points. It was printed on my receipt. Right below that it states expires 12/31/18. The cashier also told me to wait 24-48 hours to let it show up on my card. I came...

Kmart Stores / unacceptable behavior by a store associate

Rglot on Dec 20, 2018

I went to my local store in Tucson, AZ to pick up an online order. The store associate running the customer service desk was extremely rude. She was very overwhelmed as she was trying to run the desk by herself as well as answering the phone and helping cashiers with overrides and other...

Kmart Stores / customer service

Dmd7944 on Dec 14, 2018

I was shopping at your Brockton Ma location and was very rudely spoken to by your cashier. I approached register one, which your cashier was just leaning on counter, she looked at me and told me I could go to register 5 or 6... I then said to her what's the difference, she then told me...

Kmart Stores / coupon

TMK123 on Dec 13, 2018

I recieved a $25 coupon after a large purchase last week from Kmart in Lewiston, Idaho! Bought some bedding for a tree if sharing gift for a child. Tried to use the coupon, the cashier tried to put it through, wouldn't work! :( Called a manager, after a long wait she/he sent another...

Kmart Stores / diamond earrings

Kevin Stilling on Dec 13, 2018

I bought a pair of diamond pierced earings and one of the clips on the back was mangled, I went to get another one at the Kmart I bought it at in Kenosha Wisconsin with the receipt and the box I bought it in with the clip in it and the upc code and item number on it and was told I should...

Kmart Store Oxenford Qld / customer toilet

Penny Imrie on Dec 12, 2018

Today ( 13th Dec 2018) was the 2nd occasion I have used the K Mart restroom at Oxenford Qld and both times it has been disgusting. Filthy toilet, filthy floor, no paper, no soap and filthy washbasin. Not good enough K Mart. With an enormous store attracting lots of children and young...

Kmart Stores / photo service

Bonita byrne on Dec 12, 2018

Hi My name is Bonita Byrne and Graham Byrne we Used K mart photo service to put 2 photos on a canvas It cost $80 which I had to pay for before the result was given . The quality and standard of the photos on the canvas was very disappointing as there were lines on the photo and it just...

Kmart Armadale 6112 / treatment of myself by a store supervisor

Bill Taylor on Dec 12, 2018

Shopping at the above store at about 9:00am this morning. I lined up in the check-out area awaiting my turn for service. Whilst at the head of the queue I thought I saw a vacant 'cash' terminal. I moved forward only to see it was a 'card only' terminal and returned to the head of the...

Kmart Stores / a ripped dress due to sharp corner on display

Carmenellis on Dec 12, 2018

Hi I wouldn't normally complain however I wa ain the Bateau Bay NSW store today 13.12.18 at approx 1pm when I walked past a display that had a sharp corner and it ripped my dress, as I said normally I'd just say oh well but this is a brand new dress and quite an expensive one unfortunately...

Kmart Stores / cell phones

dawn forssell on Dec 11, 2018

I ordered 2 cell phones online. One was a simple mobile Samsung Galaxy J3 Una Pro the other was Tracfone LG Rebel 3 LTE. I received the Tracfone on 12/10/2018. When I opened the mailer, the phone packaging was ripped, the battery installed and after further investigation, when I turned it...

Kmart Stores / softline associate in women's wear

Cantrell Smith on Dec 5, 2018

Hello, My name is Cantrell Smith and I will like to file a complaint against another associate name Vonnetta she is still stirring the pot with gossip and mean attend towards me and being rude and following me around I would definitely like it to stop threatening me with getting me fired with...

Kmart Stores / kmart employee in qatar - ezdan towers

Reem Salih on Nov 27, 2018

This the worst phone call I ever had in my life. I order many things from Kmart cause I live in Ezdan and some times it exceeds 400-500 Qatari Rials.I called Kmart to deliver for me only bread. The lady in the phone told me that I need to buy 2 items, so I ordered 2 breads however she told...

Kmart Stores / service

April nicholls on Nov 20, 2018

19 November 2018 I went to the store about 8.15 maybe 8.10 something like that i waited at the checkout inline for someone to service me all the checkout was closed besides one. A sale check out operator was behind something doing something. I waited for a bit to be be told the checkout...

Kmart Stores / christmas decorations price scam

Kmart 9459 on Nov 18, 2018

I was looking at a 8' Snowman with swirling light inflatable, and around 1pm today it was priced at $35.42. I then received a text from shop your way stating that starting at 4pm they will be offer $25 Cashback when you spend $25, so I thought great at 4pm I'll order it and will only be...

Kmart Stores / mattress and box spring layaway

Gail Dwyer on Nov 14, 2018

I put a mattress and box spring on layaway at the Kmart in Somers Point, NJ- #9463 last month. I put $50.00 down and made a payment on Kmart's website of $20 two weeks later. I did not wtite my confirmation number down. I went to make another payment two weeks after that, only to find out...

Kmart Stores / refund on a faulty product

Malcolm3001 on Nov 6, 2018

HI I am following up on a complaint I submitted last week, just over a week ago I purchased a Vacuum cleaner from your Knox store, I paid via eftpos, once I got it home and opened the box I realised that the casing was cracked as well as the handle, I took it back the same day, the person...

Kmart Stores Frankston / mini skee ball machine

June Gould on Nov 6, 2018

On Sunday 4/11/18 I went to the Carrum downs store wanting to purchase a Skee ball machine advertised in the catalog for 15 mins of waiting around for them to check I was told they had plenty in the Frankston store and not at the Carrum Downs store. Today 6/11/18 we went to the store in...

Kmart Stores Hurstville / product /notification/customer awareness

DSaleh on Nov 4, 2018

Hello my name is Dayana I have been to Eastlakes Kmart and Hurstville Kmart more than 3 times this month of October and November 2018 only to find boys singlets not restocked until I asked a worker there why she explained that the supplier is short ... My emphasis today is that if the...