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Kmart Stores Customer Care Service

Kmart Corporation

24800 W Valley Hwy
United States - 98032-5799

Customer Support Phone Numbers

Work days:
Mon6:00 AM - 11:00 PM
Tue6:00 AM - 11:00 PM
Wed6:00 AM - 11:00 PM
Thu6:00 AM - 11:00 PM
Fri6:00 AM - 11:00 PM
Sat6:00 AM - 11:00 PM
Sun6:00 AM - 11:00 PM

Kmart Stores Complaints & Reviews

Kmart Stores / being treated like i'm a thief

Veena Johnson on Sep 20, 2017
Hello, my name is veena Johnson and I am mad as hell about the way I have been treated at your Kmart store on Clearlake ave in Springfield Illinois. I came in there to pick up some comfort sets for my bed. I had two guys just walk pass me and not even speak. One of the guys almost knocked...

Kmart Stores / heat

SheDevil76 on Sep 17, 2017
Kmart store 3198 in St. Albans WV is extremely hot!! Hot air blows through the vents. Customers and employees are constantly complaining about the heat. Something really needs to be done. It has been around 80 degrees outside this weekend and it has been cooler outside than it was in the...

K-Mart / sneakers

G. Chin on Sep 15, 2017
I have purchased Athletech sneakers for my husband for years from K-Mart. The quality of the product has gone downhill over the years. The sole separates from the shoe after several wearings, but my husband liked them because they came in wide widths and the velcro closing, so he just...

Kmart Stores / very rude guy at layaway

Patricia Christopher on Sep 13, 2017
I was at the kmart on washington road near canonsburg pa. I was going to place a layaway as i do every year at this time for christmas as well as my sons birthday that is Dec. 18. After shopping i walk back to layaway the guy working looks at me with my full cart and says "if you want...

Kmart Stores / rude cashier

aw73420 on Sep 11, 2017
I was in the Brevard Road KMart store Saturday and the cashier I had was very rude. I made a point to catch her name. It was Elizabeth I believe. She was very rushed and acted like helping her customer was the last thing she wanted to do. Inrealoze cashiers have a hard job, but she still...

Kmart Stores / irresponsible cashier and customer service

Zhuoling Shi on Sep 8, 2017
Yesterday (Thursday) I went to the Kmart at Lafayette - E 8th St in NYC. A cashier told me that the student discount is going to end on the coming Monday and she suggested me to buy whatever I need ASAP. So today I went to the same Kmart and got $60 of supplies when I was checking out, I...

Kmart Stores / horrible customer service and lost of online package

Karina Paez on Sep 6, 2017
First and foremost I want to inform you that I'm am very upset and disappointed with KMART. I have been a loyal customer for years as I live very close so this store is very convenient for me. I recently placed a purchase from sears.com for 3 uniform sweaters for my son. I wa...

Kmart / I've been overcharged on my debit card!

Heather Weir on Sep 4, 2017
I recently shopped at kmarts closing sale, which at this exact location Sunday was the last day open, sorry to see it go, I had lots of items in my cart, that I checked the paper pricing board for, that posted items for 80% of retail price, so most of the items I planned to purchase were...

Kmart Stores / women's bathroom

Hawkygirl20 on Sep 3, 2017
Was in store 9/2/17 we went to go look for long sleeve tshirts for men you had absolutely none. So we went up front to ask if you had any there was 3 employees and a manager just standing there talking as we stood there for 3 mins waiting to be acknowledged to ask our question. When we go...

Kmart Stores / service

Marooooon on Aug 25, 2017
I was looking for an item and saw some friends at the store. Went on to look for what I needed and apparently they did something and the manager told them to get out. Then me (who wasn't with them) got kicked out and wasn't even aloud to tell the person I had originally came with that I...

Kmart Stores / satisfaction guarantee

Lillian Fitzsimmons on Aug 24, 2017
Received three Champion Breed dog products as gifts and wanted to return them for other items at Kmart. I was not given a gift receipt and merely wanted to exchange for more product. The hang tag reads Satisfaction Guarantee: If you are unsatisfied for any reason, return the unused portion...

Kmart Stores / Service in layaway at Sanford, NC store

Pamela Allred on Aug 24, 2017
I went to pick up 2 layaway and start a new layaway on August 23rd, 2017 at the Sanford, NC store. I had made payments for both layaways online but I was told one layaway had been put back on the shelf. Then when I went to start a new layaway I was told I could not layaway clearance item...

Kmart Stores / attitude from service representative

Karen McAnnar DeBolt on Aug 23, 2017
Went to the Lemay Ferry KMART in St. Louis today and had these problems. Most item are not marked with price. Items ring up at different price from the one displayed. Checker does not move screen so that prices are visible while they are being rung up. Have to help employee find the item...

Kmart Stores / customer service complaint

Cindy310209 on Aug 22, 2017
STORE: KMART 2180 E Mariposa Rd, Stockton, CA 95205 KMART 3174 MANAGER: Yajaira Situation: It was MOnday, 08/21/2017 about 8pm, I went to buy one thing a dish rack. I located the item and come to find out there was a sale tag on the shelf for $5.74 when the cashier rang me up it was $9.99. I...

Kmart Stores / customer service

Courtney Sherry on Aug 16, 2017
I was at the kmart in Clarion Pennsylvania purchasing sport team apparrell gloves that were marked clearance for $0.49. After checking the price at a courtesy price scanner I discovered they rang up $0.01. Thrilled i went back to snag a couple more pairs only to be told at the register...

Kmart Stores / an employee at bridgeville pa

Jade1979 on Aug 14, 2017
I went to purchase a washer and dryer set at the Bridgeville PA Kmart. I had to locate an employee after waiting for someone to acknowledge me. A man came up and went to see if they had both the washer and dryer in the back. They did not have the dryer so he said that if we wanted to...

Kmart Stores / customer service

Jamie Elifritz on Aug 11, 2017
I was at the Kmart in Jamestown, NY. The people that work there are never very clean or presentable and always smoking right by the front doors. (Very unprofessional) I went in to buy cleaning products and underwear. The Jaclyn Smith underwear are 5 for $20.00 they only had 2 in my size so...

Kmart Stores / customer service

GV16 on Aug 10, 2017
Visited this location today 8/10/17 at approx. 6:50 or so. Location, 375 alessandro blvd riverside ca 92508. One of your fixtures arms in children's Dept. had a bit of clothes but it was pushed all the way back and unfortunately my son hit his face on it. Your worker hear but did nothing...

Kmart Stores / headphones

Christine Cortes on Aug 6, 2017
Went today to kmart located on Nartinez Nadal in Guaynabo, Puerto Rico and was looking on the school supply and saw a headphone on clearance. I was surprised that it said $3.50 from original price $17.99. Went to paid and the customer service employee said it was $23. He called the manager...

K Mart / I love the shoes i've been getting but now they never have my size

Maryanne Kuczynski on Aug 6, 2017
i wear size 11 and have been wearing basic edition shoes, mocassins for years and love them, if i couldn't get them in the store, they would order for me. now for awhile they never have size 11 in any moccasins. the 1 pair i bought were 1 i never had and nothing like what i had before. i...

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