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Kmart Stores Customer Care Service

Kmart Corporation

24800 W Valley Hwy
United States - 98032-5799

Customer Support Phone Numbers

Work days:
Mon6:00 AM - 11:00 PM
Tue6:00 AM - 11:00 PM
Wed6:00 AM - 11:00 PM
Thu6:00 AM - 11:00 PM
Fri6:00 AM - 11:00 PM
Sat6:00 AM - 11:00 PM
Sun6:00 AM - 11:00 PM

Kmart Stores Complaints & Reviews

Kmart Stores / 100 grand and snicker 6 pack

Terese Straw on Feb 13, 2017
Went to this store and the candy was marked 3 for $3.00 got home and they charged me$ 1.50 for two and$. 1.00 for the other called them and they told me to come back with receipt said I live out of town and they said they couldn't help me and hung up . Donna waited on me and I feel that...

Kmart Stores / Kmart employee Brianna (Tehachapi Kmart)

Linalove924 on Feb 11, 2017
As a frequent customer of Tehachapi Kmart, I would hope this store would start to become courteous and respectful to their customers. One of the team members was very rude - Brianna. She yells at customers and the supervisor Tanya was there to address her and said she will "take care of it...

Kmart Stores / Price wrong, store manager very rude.

Wwefan3781 on Feb 4, 2017
Hello my name is steve. I shop in the kmart toms river store 08753 very much. I was trying to buy a toy on clearance. I got to the courtesy desk to pay and price came up wrong. They then called the store manager his name is Greg cabral. He came over and said very nasty the price it i...

Kmart Stores / Check cashing

Thegrtchad on Feb 3, 2017
I drove to kmart at opening time at 8am to cash my check and before I could even have her attempt to cash my check the lady behing the customer service counter told me she couldnt cash my check, there is big red sign saying free paycheck cashing, im very unsatisfied due to driving all the...

Kmart Stores / Miss cashier

Roots B. on Jan 29, 2017
I checked out at K-Mart today in the afternoon and bought only one thing. The issue was the cashier seemed to have an attitude with me for no real reason. Just when I put the item on her counter she slammed it on the scanner, bagged it, then slammed her hand on the scanner when we were...

Kmart Pharmacy / Closing pharmacy not letting customers know about it

Ryan Simpson on Jan 4, 2017
So i went online to refill my prescription and an error message kept coming up. So i call the pharmacy and i am transferred to CVS. No one ever bothered to tell me that the pharmacy was closing. Two of my prescriptions showed that they needed to be renewed by the doctor and of course i...

Kmart Sanford, Nc / Front end manager

dsg1963 on Dec 26, 2016
One afternoon last week and then again today 12/26/2016 I encountered the same issue at K Mart in Sanford, NC. Last week there was no cashiers and no registers open at approximately 8 pm. I had a shopping cart full of item so I went to the customer service desk to check out. The front end...

Kmart Stores / The dalles oregon kmart employee

Deana Confer on Dec 22, 2016
My son went to Kmart with me and while he was wondering around shopping Erica one of the employees confronted him saying he couldn't be there bacause he had been trespassed. when he told her it wasn't him she was very rude. He went out to our car and cooled off then went back to see proof...

Kmart / Dirty store

Miranda on Dec 22, 2016
I went to Kmart store and was shocked to see all that dirt and dust. Do they ever clean their store? Floor was terrible, covered with spots. I really felt disgusted after visiting this Kmart store. Dust was everywhere, every singe product was covered with it. After I left I immediately...

Kmart Stores / A purchase

Lori Fitzhugh Maxwell on Dec 21, 2016
I wanted to buy a bike and I was going to use pay online and pick up at store. The web page said none available within 50 miles. So I needed to go to kmart to my excitement there were 2 in store. Went to pay and no had to pay 57 not the 30 online. I dont understand a big company like kmart...

Kmart Stores / 30 day return policy when you are 3 days beyond

Rvlori on Dec 19, 2016
Bought a car seat at Kalispell MT store took it to the baby shower in Medford ORE they did not need the one I brought no Kmart in The area brought it back to return but was told I was 3 days past the 30 day return policy. The box was not opened. I called customer service and they refused...

Kmart.com / Electronics

spuds5731 on Dec 17, 2016
There 3rd party vendors have items in stock available . Total lie. Order something never get it . Now have to wait 5 to 7 days for refund for item I never got. Call the company and they want to give you a 10 dollar discount to receive something 2 weeks after Christmas ?? Kmart needs to go...

Kmart Stores / Tv ad

Tony Maroni on Dec 17, 2016
Hi. I like KMart and frequent your store in zip 15317 at least weekly as I want your stores to stay in business. I must admit however that no one I know thinks your " Go Elfing Wild" ads on tv are funny. We all know it is a play on Go "F"Ing wild and it not funny at Christmas time. You...

K Mart / Returned items and was given a gift card

heyward on Dec 9, 2016
I'm writing on behalf of my sister, I was out of town or I would have done something that day. My sister has had cancer 2 times and doesn't need this kind of treatment at all. No one does. She had a layaway and need to get refund so they gave her a gift card. She was shopping and drooped...

Kmart-santa Fe Nm / Rewards program

OliviaMC on Dec 5, 2016
On the computer for the KMart website, I checked my rewards points before shopping. The site said I had $12 special rewards off spending $50. I spent 65.87 and did not get my $12 dollars off. I have had this happen to me several times. Sometimes it is on the receipt except this time it wa...

Kmart / Not enough cashiers!

Greg on Dec 5, 2016
Last week I went to one of Kmart stores and wanted to buy something. So in the end I left the store and bought nothing. There were a lot of people there, I don't know what was going on, maybe it's because Christmas is soon. Anyway I was standing in a huge line and it literally did not...

Kmart Stores / Everything

Whocares16 on Nov 30, 2016
This store in st. Petersburg fl / kenneth city fl is just horrible from the products to the managers the employees even the damn website. My daughter works here and I dont like how they treat her the dirext manager and the store manageer dont care the store manager said her dnt care about...

Kmart / Employee-dale, highway 19 new port richey, fl

Averie on Nov 25, 2016
My family and I were checked out after spending nearly $800 on 4 separate transactions. My Dad used his credit card and realized he had 32, 000 points on his slip. I said i would ask this woman, Dale was her name, how to redeem them. She said go to customer service and they can help you. I...

Kmart Stores / Texas steer flexcore shoes oil resistant size 9 and 1 / 2

jim Jesenovec on Nov 14, 2016
I have had these for a year and have just started wearing them and they squeak very load and i am unable to wear them, I thought maybe if i wear them a couple times it would stop but that is not the case . I no longer have the receipt as it was almost a year ago and I have had Texas Steer shoes before and never had a problem, so maybe another pair .

Kmart Stores / An employee

Alex Butn on Nov 13, 2016
I have a transgender son who works at the k mart store in crofton Maryland. Another employee there named Kenya has been making harassing comments to my son about being transgender which has really upset him. The most recent comment She made to him was saying he will never be a real man...

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