Write a review File a complaint
CB Department Stores Kmart 2200 Harbor Boulevard, Costa Mesa, CA, 92627, US
Kmart company logo
reviews & complaints
Kmart company logo


2200 Harbor Boulevard, Costa Mesa, CA, 92627, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Working hours
8:00 am - 10:00 pm
8:00 am - 10:00 pm
8:00 am - 10:00 pm
8:00 am - 10:00 pm
8:00 am - 10:00 pm
8:00 am - 10:00 pm
8:00 am - 10:00 pm
7:33 pm EDT

Kmart - bad service/bad management

I didnt think there would be any store worst then Walmart, but this KMART is the worst. Staff from the employees to the manager everyone was unfriendly and very unhelpful. What brought me in to Kmart today was a coupons for $10 off on any $25 or more purchase...which is a lied, lied and lied! I purchase a total of $29.09 to be exact, but the the cashier said it was not enough, she said I need to spend another $16 in order to use the coupon. I asked her why she said she does not know, I asked to speak to a manager, an older lady came over. She too could not tell me why. She said there is exclusion on the coupon which we both read the coupon, but non of the items I purchased was part of the exclusion. She started to say it is "Shop Your Way" coupons fault. I told her it was a Kmart coupons not Shop Your Way, she said well she does not know why and there is nothing she could do about it. She told me to call Shop Your Way and talk to them(that is another horror story). Talk about lousy service and lousy attitude. With service like this, no wonder why you guys can't stay in business. Keep your coupons because I will not be shopping at KMART again, although I will go back to return what I purchased to day so I can take my business somewhere else.

Read full review of Kmart
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.