I worked for Kmart for 33 years and after a serious accident where I was forced to retire, I applied for my pension. I have received 2 sets of paperwork at 2 separate addresses, showing incomplete information. I sent the final completed copies in mid-September and called again in October to verify that my pension was being processed. I was told that my pension check would be processed 45 days from the date of my last completed documents and the calculated date was for November 19, 2012. The person on the phone verified that everything was completed. I called on November 20, 2012 to ask why my check wasn't deposited and was given a new story. They claim that the final paperwork wasn't received until late October which would be a lie. After being persistent in asking for a date of when I would get my check, she finally said 'probably after January 1st because the last useless representative claims I didn't send the final paperwork until the late October date. I have had to delay payments for a hospital bill because of Kmart's lies to me and of course the hospital put me in the credit bureau because they don't believe me anymore. I asked to speak to someone hire up and was transferred reluctantly. I don't expect to get a call back. I have searched the Kmart/Sears website to see if I can send an email or make a call but there is no contact information. I tried their feedback option but it is only for merchandise or stores. I tried their 'help' but it only provides a blank page. Is there a chance that I am not going to get the pension I worked for? i defended Kmart for many years out of loyalty but not anymore and I will never shop there out of loyalty again either.
Lynne Weaver
Thanks for the info and rose keep the faith!
hang in there rose. Im sure it will come this week. My return date was the 16th. I called on thursday and was told it was mailed on december 11th. Thats all I can say about the 16th date.
Any new info mine was due 11/16
I'm pretty happy about this though mine is not a lot something is better than nothing
they told me may go out on 14th then say didn't see it check on Friday try Monday she said may be going out this weekend im just scared really am, , , , need it so bad YOU guys don't be sad for me its just my luck but im so glad u guys are getting them does give hope
they have given me so many stories. one time they told me i would have it by 17th then they told me it was going out the 17th and another time they didn't see that a check had been issued yet. Also, another time they said they have no way to check and see if a check had been written. I don't know what to believe.
Rose80. Did they tell u it went out before and now they tell you they dont see it? Or did you call and they just told u they dont see it?
I'm hoping with you rose. Mine was due November 9th and I haven't gotten anything either. I hope we both get it soon. I'm really wanting to give my kids a nice Christmas. Plus pay some bills. It has been and extremely hard year.
opps met November 16th they had it sent me a comfirmation on 6th November im just losing hope, , , , , , ::;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;((
My paperwork was the 16th, it was mailed on the 11th and I received it on the 15th...in Massachusetts, from Florida.
my due date was 16th dec
I getting scared no it now I called Friday she didn't see my check going out told me SEE IT PAYROLL but no date call Monday... praying it out I'm so happy for all of you guys
tangel, i was the last batch due back (nov 19th), when i called friday, check was done and date 12/14, but mailing on 12/17 they told me that was the final batch intil january checks, and those checks are for people that had until december to return...so you should be getting your this week too...call the [protected] they can verify it went out for you
Rose, when you called the new number they informed you your check is going out on the 17th? What date was your paperwork due back? (just being curious) Thx
Finally received our check today in NC!
my ex got hers today. we are in pa and live a couple miles away. Mine not here. Kinda worried now:)
Mine was due the ninth and still didn't get one. Apparently one of the papers I sent in I didn't date. So they sent it back and I mailed it right back and they had it completed by my November 9th due date. But because of that they said I will get mine in the last batch..whenever that is.
hey did have sign for the check, , , , , I live by Chicago NO CHECK :(
if anyone near chicago gets theirs, please post. thanks
My husband was with Kmart and he received his check yesterday. We live near Gainesville, Florida. A friend also received theirs, and they are a Sears retiree. Best wishes everyone!
We live in Gainesville, Florida and received our check yesterday. My husband was a Kmart retiree. Another friend received theirs yesterday as well, near G/ville, and that person is a Sears retiree. Best wishes everyone!
Thank you mminnc
My wife got her check today. It was dated Dec 11th and is written off State Street Bank and Trust Boston, MA. Thanks so much for the people who posted on this site. It was very informative while waiting and trying to find answers. May everyone get there check in time and have a very Merry Christmas. God Bless you all.
If someone doesn't mind. I was wondering what bank the checks were written off as I don't have an account right now and was hoping it was a bank that we might have a branch here. I don't want to pay a huge fee at a check cashing place.
So glad people are getting their checks. For those that received, do you know when it was mailed? Just curious. Thanks
I'm so happy to see that people are starting to receive their checks! Hope everyone has a very Merry Christmas!
Just called the number listed above and my check was mailed on the 11th and they were able to give me the exact amount! He did say 8-10 business days, but I'm hoping that it is sooner! My paperwork was due the 16th, for those of you with the same dates! Merry Christmas!
Received my check today, postmarked the 12th from Florida
did anyone one call that new ## they all so nice say my check goes out on Monday :( wtg all that got there
I received my check today!
Great...thank you for the update! Gives me hope!
My name is Ricky and I live in Tennessee and turned my paper work in on November 9 and my Check came today. Thank God!
Finally glad to see that we are all getting the same info!
Just called, my check was mailed out today, 8-10 business days...I hope the mail isn't really that slow!
The you lbijersey...if anyone gets their check please post...to give the rest of us hope!
All of that is correct. I was a 11/9 deadline and I got told the exact amount I expected. Check mailed on 12/11 with name change. Merry Christmas all!
I'm happy for those of you who got good news. I called the same number Nd she said there is no information on my benefit and mine was due November 9 so I don't understand.
Thanks I do too! Good luck to you too inneedof cash!
Great lbijersey...hope you get it today!
[protected] is the correct number too not 877