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Big Bazaar / Future Group
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Big Bazaar / Future Group complaints 72

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12:37 pm EDT

Big Bazaar / Future Group Big Bazaar: Non payment of refund

I am in Chennai, India. I made online purchases from Big Bazaar on May 12th. Some items were not delivered etc. Total refund due to me is Rs 247 which was due in two installments on May 24th and May 26th. No refund has been received and no communication as well.

Thanks
Biju Abraham
Mob: +91 [protected]

Desired outcome: Refund of Rs 247 to be received

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11:21 am EST

Big Bazaar / Future Group Defamation at big bazaar.

Hi,
I am a regular customer at big bazaar since last 10 to 12 years.
Previously at bardhaman branch then at durgapur.
This brand used to be the hearts of people for your stocks and customer service.
But today I really feel ashamed of big bazaar.

The incident begins like this,
Today my mom (shyamali samanta) went for shopping some of my sister's clothes (tops and pyjamas) at big bazaar durgapur (citycentre). She was trying to choose the best of available outfits. When just for the shake to receive a phone call, she was standing near a exit for better voice clarity.

A mid height man (5'5") wearing a specks, caught her and started telling her, that she is trying to steal the goods. They took her to a seperate room, and detained her for 20 minutes. Didn't even give her phone. After around 20 minutes, they gave her phone to call me (I am her son, saptarshi samanta).

She was carrying a brown coloured handbag and a shawl inside it for winter season.
The bag was also identified in the cctv before she was entering big bazaar, durgapur (near city center). Moreover the bag was having holes inside it, at it was quite old.
And the shawl, as it was worn previously did not have any tag.
Still they said, she stole the bag and the shawl.
At the humiliated her (can't even imagine the words they used to describe her), and charged both for the shawl and bag.
When I arrived (as she called me due to a short of a few rupees). I asked them to verify the cctv footage in front of me, which they didn't show and quarreled.
When I wanted to come tomorrow, to see the cctv footage, the didnt even give the bill. So that I cant not prove anything.

This kind of service was not expected from this reputed store.
I think this incident has to be brought to light, as it should not happen to some one other.

One loyal customer,
Saptarshi Samanta (writing on behalf of shyamali samanta).
Contact : [protected].

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11:01 am EST
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Big Bazaar / Future Group Customer service

Worst staff service in big bazar in express avenue. Very very rude behaviour. Drag customer product in rudeway while billing counter due to shortage of brown bag. Unethical unprofessional staff service. Very arrogant rude behaviour unnecessary playing to return my original money. Worst service. No quick problem solving. I never expect this third rated service

Desired outcome: Apology

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Is Big Bazaar / Future Group legit?

Big Bazaar / Future Group earns a trustworthiness rating of 75%

Reliable, but always remember to protect your data.

Our conclusion: ComplaintsBoard's review suggests Big Bazaar / Future Group is generally legitimate and safe for transactions. However, with a resolved complaints rating of 26% we recommend that you stay careful. Before interacting with Big Bazaar / Future Group, take the time to review customer feedback and the approach to resolving complaints.

We found clear and detailed contact information for Big Bazaar / Future Group. The company provides a physical address, 4 phone numbers, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Bigbazaar.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for Big Bazaar / Future Group have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

However ComplaintsBoard has detected that:

  • Big Bazaar / Future Group has been found to only resolve 26% of 0 negative reviews, indicating a lack of commitment to addressing customer concerns. Many customers have experienced long wait times for responses or resolutions, unhelpful or inaccurate answers to their questions, and a lack of follow-up or updates on the status of their issues.
  • Bigbazaar.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The bigbazaar.com may offer a niche product or service that is only of interest to a smaller audience.
  • We found that the website for Big Bazaar / Future Group is very young, indicating that it may be new or recently launched. It is important to exercise caution when engaging with new websites, as they may not have established a trustworthy reputation yet and could be more vulnerable to security risks.
  • We found that the technical contact email address for Big Bazaar / Future Group is a free email address, such as Gmail or Yahoo. This could be a sign that the website is not a legitimate business and may be engaged in fraudulent or malicious activities.
  • The use of a free email address for contact on bigbazaar.com may be a red flag indicating potentially unreliable or fraudulent activity.
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1:03 am EST
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Big Bazaar / Future Group Big bazaar great exchange 2020

Humne 8000 rs ka saaman diya dwarka sector 21 ke big bazaar mein hume aisa kuch nhi bataya gaya ki 5× or 10× shopping karoge to hi ye rs 8000 ka discount milega humne kai baar pata kia lekin aisa kuch nhi bola gaya agar aisa bolte to hum saaman nhi dete sirf ye hi bola gaya ki aap jo shopping karoge usme ye 8000 ke coupon yaani 8000 rs kam ho jayenge ye to big bazaar ke store mein jaane ke baad pata chala ki in coupon ko istemaal karne ke liye aapko 40000 ya 80000 ki shopping karni hogi...ab hum kya kare itne rs hum kharch nhi kar sakte humaare bas ki baat nhi h ya to 8000 ke coupon ke badle 8000 rs do ya humaara saaman waapas karo ...

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8:03 pm EST

Big Bazaar / Future Group profit club card

Future group cheating with me not refund my amount. I have cancelled my Big Bazar Profit Club Card on January 2019 but still now, I am not received my card amount.

Card no -[protected]
Refund amount- Rs.9891.90

Card no [protected]
Refund amount Rs.9874.90

NOTE: Please provide of NEFT done.

Regards,
Ripan Das
Contact No-[protected]
Mail [protected]@gmail.com

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5:27 am EST
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Big Bazaar / Future Group service complaint of big bazaar at z, square mall kanpur

Dear sir
I have already registered my complaint with care@futurepay.co.in on 2nd feb regarding very poor service offered. I was harassed terribly hence I lodged my complaint but surprisingly I did not receive any response either it means that company is not concerned for a satisfied customer. I sincerely request to look into my problem and respond. I shall be waiting for it eagerly.
A.K. Jain
Kanpur-208001
[protected]

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1:24 pm EST
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sir, I niraj niranjan has purachsed two item on today I have gone for billing priority counter 1 billing less than 5 products only for my item billing but that preferred counter is billing for more than 5 products . which very defeat the purpose of that particular counter I have to stand for more time when I asked the person billing the same he was not in a...

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3:05 am EST

Big Bazaar / Future Group kitchen utensils

date 4/1/2020 bill no 87648 roc 158 TID [protected]
at billing counter i was suggested to buy saucepan at Rs 199  of price 499 as discount offered to me on my purchase i paid all and i was given empty box of saucepan, which i discovered at home so very next morning 10:30 am i reached at big bazaar which opened on 12.00 noon, on complain to manager he instructed a girl how checked the entire stock and gave me the saucepan
after a long argument that also when it was clearly discovered that from the billing counter i was billed saucepan was there wihtout box and on all other counter it was with box
i have to travel 22 KMS by my car giving the parking charges for this issue and wasted 3 hours for this thief cheats 

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11:38 am EST
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Patanjali dant kanti costs rs 40 as give on the box. But big bazaar billed it for rs 42. This is mere cheating with the customers. Its not just about 2 rs but the amount they are earning from the customers with cheating. And when talking about the carry bag they charge it of so much cost at rs 19. Is this the way big bazaar is going to do business by cheating its customers.

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5:28 am EST

Big Bazaar / Future Group champion brand

Hi, This is Mohan Makharia and I am highly disappointed with the attitude of BIG BAZAAR (FUTURE GROUP).

I have purchased 6 No. ‘CHAMPION' Brand ‘VESTS' from Big Bazaar - Atria Mall on
Dt. 05/10/2019 for Rs. 897/- under Invoice No. [protected].

After the first wash the ‘VEST' have shrunk and when used it has expanded out of proportion.

I have made complaint to Customer Care and they referred the matter to Big Bazaar - Atria Mall but Big Bazaar - Atria Mall refused to cooperate and refused to refund the payment by taking back the defective and sub-Standard Product which they have sold by informing that ‘CHAMPION BRAND' is USA Brand and being manufactured by Future group under strict Quality Control.

This is very serious matter that such a large chain is selling Sub-Standard products and not even interested to attend to Customer complaint.

Please beware of such product such as ‘CHAMPION' brand ‘VEST' being marketed by Big Bazaar (Future Group).

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Update by Mohan Makharia
Dec 19, 2019 2:09 am EST

Hi! This is Mohan Makharia
The complaint posted by me for certain products purchased from Big Bazaar is sorted out and now I have no complaint of any nature and fully satisfied.
E-mail: makharia.mohan077@gmail.com

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12:34 pm EST

Big Bazaar / Future Group About billing executive

The outlet of bog bazaar in dombivli east palava city, there is one employee name roshan (Maharashtrian) calls his relatives for take money and allowed them to take unlimited products without bill from there. Please check webcam securities that employee name roshan will fraud from big bazaar outlet in experia mall dombivli east..
His relative give cash to roshan and take full traali of products from there without bill.. Pleaseeeeeeeee check webcam thereee

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10:55 am EST
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Two months earlier I made profit club card in big bajar, mithanpura Muzaffarpur Bihar. While offering card I was assured that I will be given free parking facility of parking till 12 months on purchase through the profit card. Today when I went for purchase through card for rs 1200 I requested the billing person for adjustment of parking charge in my bill...

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11:22 am EST

Big Bazaar / Future Group staff rude behavior name-chandan

Staff name chandan have quite rude behavior and doesn't know how to treat customer... There were four billing counter all of them were working but there was no staff in 3 counter and in 1 counter staff name chandan He was just seating in the billing counter and doing nothing still then he order us to go to ground floor for billing? ? We started asking why but then he started arguing and charging. . What the... ? Is this the way to treat customer?

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2:57 am EDT

Big Bazaar / Future Group freebies and many other

Stop this pathetic service,

Since a long I had been a Regular customer of Big Bazaar, Around 12 to 15 k Every month I do purchase from Big Bazaar.

But Initially It was good and pleasure shopping with Big Bazaar Now its hell and think twice before going to Big bazaar Outlets.

Today I had finally decided not to go Big bazaar and even recommend others not to go to Big Bazaar because you are Looters and gang of Nuisance people.

I think since you became brand now you guys thing that we can do what ever you want and because people are coming and buying from you so you do whatever you want to do.

Your guys are not trained even dnt know how to talk or behave with the Customers, Your Manager just stand and ask you question rather than asking his Team, Stock not been taggged with badges and Yes Free bies God Know where these goes.

I had attached Bill of today's my last shopping with Big bazar, spoiled my day by your Team and badges on cloth was not even removed after paying and even when I came out from store your staff was laughing and more than that when I came out from the store the badge was not been removed from the cloth, what a humiliating.

Stop this third class treatment and service, dnt hire your staff from Bangladesh or even worst than that.Everything there is some issue and more than that charging 24 Rs for a bag? A Bag? what a loot and, what the hell is this?

Non sense-pathetic-third class and worthless services.

Thanx to lots and other store which treat their customer with grace and valued. And offer so good price point and deliver at home with very nominal charges.

So loss of Big bazzar is Lots gain.

I think the days of the Future group fall is arrive as their heads are full of proud and arrogance..

Not Regarded
Only some senior future group staff to call or respond this.

Umesh
[protected]

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7:11 am EDT

Big Bazaar / Future Group cash back not credited

Hi Mr Kishore Biryani,
This is to bring you that after making payment from future pay app still cash backs r not received.can you check and confirm why is so. The offer period is 10th auh to 15th aug 2019.
Your call centre is of no use as they lack process n product knowledge.
Need resolution in next 2 days as many customers are getting trapped in future pay scam.

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Future Group
, IN
Sep 07, 2019 8:10 am EDT
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Dear Mr. Upendra,

I am concern to note this.

Please share your contact number and bill details so that I can raise the issue with the concerned team.

--
Regards,
Priya
Future Group

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5:05 am EDT
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Today I visit in big bazaar bharuch for shopping of cloth.. When I go bill desk for payment of my shopping item. I give him my discount coupon (which I got from big bazar earlier when I shopping of voom liquid detergent) but he denied and say that this coupon not discounted because this time offer extended. There are no any communication messages any where...

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11:36 pm EDT

Big Bazaar / Future Group inferior quality of products

I bought chickpeas and when i opened the packet at home half of the quantity of it was infested with fungus.
Being a constant customer we never expected such a thing
But such neglegence is highly unacceptable and should be acted upon suitably .
After this it seems like you all do not care about your reputation .
Please return with an answer about what can be done from your side

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5:50 am EDT

Big Bazaar / Future Group rasna

I wss taken a packet of rasna from big bazaar last month. Ystrday night me and my husband hv takn a glass of rasna but after takng it suddenly my condition ws worsen n i vomate 9 times in 2hrs. It ws compltly showng dt the default ws in rasna, might b after exp they(big bazaar) label it again. Worst exp. And this is not the fst time with me this is next time happens n now i m spreading news to everyone that dnt take any kind of eatable item from big bazaar.

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8:03 am EDT

Big Bazaar / Future Group school bag cashback

Dear All, Greetings of the day. This is to please be noted i am holding a Futurepay card of Big Bazaar ending with 720672. On 12th May 2019 i done a shopping from Big Bazzar located in Oppulent Mall Ghaziabad Uttar Pradesh of around 1300.00 Rs. Bill attached for your ready reference. I paid this amount from my future pay wallet. I supposed to get a cash back on certain items like bag, milk etc. But till date i did not get the cashback from the side of Bigbazaar . More ever i received mail form the side giving wronn information and not ready to accept their mistake. Kindly see this matter on priority and do the needful on priority basis.

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6:44 am EDT

Big Bazaar / Future Group quilt

Purchased a quilt few days ago the product is having the stitch failure one end and the quality of the product is not good at of that cost resolve the complaint as early as possible and revert the explanation and dont sell that type off non durability products in your store.But store people are saying products not exchange .we want to exchange the product .so please solve the problem immediately

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Update by L ishwarya
May 04, 2019 6:49 am EDT

purchased a quilt few days ago the product is having the stitch failure one end and the quality of the product is not good at of that cost resolve the complaint as early as possible and revert the explanation and don't sell that type off non durability products in your store.But store people are saying product not exchange.so please solve problem immediately.

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Overview of Big Bazaar / Future Group complaint handling

Big Bazaar / Future Group reviews first appeared on Complaints Board on Feb 20, 2007. The latest review Big Bazaar: Non payment of refund was posted on Apr 6, 2022. The latest complaint some salesman behaviour dishonour woman. was resolved on Sep 04, 2013. Big Bazaar / Future Group has an average consumer rating of 2 stars from 72 reviews. Big Bazaar / Future Group has resolved 19 complaints.
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  1. Big Bazaar / Future Group contacts

  2. Big Bazaar / Future Group phone numbers
    +1 (800) 200-2255
    +1 (800) 200-2255
    Click up if you have successfully reached Big Bazaar / Future Group by calling +1 (800) 200-2255 phone number 0 0 users reported that they have successfully reached Big Bazaar / Future Group by calling +1 (800) 200-2255 phone number Click down if you have unsuccessfully reached Big Bazaar / Future Group by calling +1 (800) 200-2255 phone number 0 0 users reported that they have UNsuccessfully reached Big Bazaar / Future Group by calling +1 (800) 200-2255 phone number
    +91 900 786 2472
    +91 900 786 2472
    Click up if you have successfully reached Big Bazaar / Future Group by calling +91 900 786 2472 phone number 3 3 users reported that they have successfully reached Big Bazaar / Future Group by calling +91 900 786 2472 phone number Click down if you have unsuccessfully reached Big Bazaar / Future Group by calling +91 900 786 2472 phone number 0 0 users reported that they have UNsuccessfully reached Big Bazaar / Future Group by calling +91 900 786 2472 phone number
    +91 226 644 2200
    +91 226 644 2200
    Click up if you have successfully reached Big Bazaar / Future Group by calling +91 226 644 2200 phone number 2 2 users reported that they have successfully reached Big Bazaar / Future Group by calling +91 226 644 2200 phone number Click down if you have unsuccessfully reached Big Bazaar / Future Group by calling +91 226 644 2200 phone number 0 0 users reported that they have UNsuccessfully reached Big Bazaar / Future Group by calling +91 226 644 2200 phone number
    +91 793 041 3700
    +91 793 041 3700
    Click up if you have successfully reached Big Bazaar / Future Group by calling +91 793 041 3700 phone number 1 1 users reported that they have successfully reached Big Bazaar / Future Group by calling +91 793 041 3700 phone number Click down if you have unsuccessfully reached Big Bazaar / Future Group by calling +91 793 041 3700 phone number 0 0 users reported that they have UNsuccessfully reached Big Bazaar / Future Group by calling +91 793 041 3700 phone number
    More phone numbers
  3. Big Bazaar / Future Group emails
  4. Big Bazaar / Future Group address
    4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, 400083, India
  5. Big Bazaar / Future Group social media
Big Bazaar / Future Group Category
Big Bazaar / Future Group is ranked 56 among 65 companies in the Department Stores category

Most discussed Big Bazaar / Future Group complaints

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