The complaint has been investigated and
resolved to the customer's satisfactionResolved Kmart Pension Service Canter — scam to keep death benefit
resolved to the customer's satisfaction
Six month after filing for my mother's death benefit, KMart is still stalling and refusing to give us any information regarding why they have not paid the benefit she earned. Each 30-45 days they ask for additional information and stall for an additional 30-45 days. Finally they admitted that they had all the information and the check would come within 45 days; it didn't. I called, and they said it now it would be 45 BUSINESS days. After that, and there was no check, they said they would investigate and that would take another 20 days. Seven months later? No check.