Menu
Categories
Write a review
File a complaint
Sign Up
Write a review
File a complaint
CB Car Dealers KIA Motors Complaints #1562-1581
KIA Motors

KIA Motors review: sorrento breaks down ( 1 comment)

S
Author of the review
9:55 pm UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

We love our two Kias. I have an 2007 (bought new )Amanti and my wife has a 2008 9bought new ) Sorrento .
Until just a few days ago we loved the Kia dealership and the service center where we bought both cars.
Well last week my wife took her Sorrento in for its 30, 000 mile going over and it cost us about $350. for this service. Her car ran great the day we brought it in for service. Well after picking up her car we drove down the road about two miles and had dinner. THEN IT HAPPENED ! We were on the highway heading home and had driven about ten miles and then a horrible grinding noise camee from the back of her car and so we quickly ooked for and found a rest area to pull into and THANK GOD it was still day light. Anyway we did call the Kia assitance # and they sent up a loaner car and had our car returned to their service center . HERE IS THE COMPLAINT if the service center check over the whole car and according to our bill they did WHY DID IT BREAK DOWN ? What if it would have been later at night in the dark ? Yes I am upset. Kia has fixed the car and they say it was a bearing from the diffedrential that broke. I no longer have faith in the repair people at Kia Motors East in Louisville Ky and my next car maybe either a Ford or a Hyundai but the Kia is out.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

More
Send message
Copy link
Report
1 comments
Add a comment
G
G
glenh2nd
Perham, US
1 complaint
29 comments
Send a message
Jun 28, 2011 10:11 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Was part of the service changing the rear differential fluid? It sounds very fishy to me that it would break down right after you had your 30K done. Usually when a bearing is going out you will start to hear a grinding noise for many miles before you actually need it replaced. For it to go out very suddenly points to maybe they drained your differential and never refilled it? In the dealerships defense the bearings are internal and would never be physically inspected. Bearing wear would be something that would be caught by test driving a vehicle and feeling or hearing it. I would look at your repair order and see if gear oil was billed on it.

More
Copy link
Report

More KIA Motors reviews & complaints

KIA Motors - Bad paint 77
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
KIA Motors - Fraud!!! 55
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
KIA Motors - Lottery scam 22
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
KIA Motors - Paint chipping on hood 43
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
KIA Motors - unresolved problems 14
KIA Motors - Kia Seltos
KIA Motors - Fraud and dishonesty
KIA Motors - 2013 kia optima snow white pearl paint 4
KIA Motors - Vehicle problems
KIA Motors - car battery 2
View all KIA Motors reviews and complaints

  1. KIA Motors Contacts

  2. KIA Motors phone numbers
    +1 (877) 542-2886
    Click up if you have successfully reached KIA Motors by calling +1 (877) 542-2886 phone number 1 1 users reported that they have successfully reached KIA Motors by calling +1 (877) 542-2886 phone number Click down if you have unsuccessfully reached KIA Motors by calling +1 (877) 542-2886 phone number 1 1 users reported that they have UNsuccessfully reached KIA Motors by calling +1 (877) 542-2886 phone number
    Canada
    131 542
    Click up if you have successfully reached KIA Motors by calling 131 542 phone number 21 21 users reported that they have successfully reached KIA Motors by calling 131 542 phone number Click down if you have unsuccessfully reached KIA Motors by calling 131 542 phone number 8 8 users reported that they have UNsuccessfully reached KIA Motors by calling 131 542 phone number
    23%
    Confidence score
    Australia
    8800 301 0880
    Click up if you have successfully reached KIA Motors by calling 8800 301 0880 phone number 8 8 users reported that they have successfully reached KIA Motors by calling 8800 301 0880 phone number Click down if you have unsuccessfully reached KIA Motors by calling 8800 301 0880 phone number 76 76 users reported that they have UNsuccessfully reached KIA Motors by calling 8800 301 0880 phone number
    50%
    Confidence score
    Russia
    1800 888 542
    Click up if you have successfully reached KIA Motors by calling 1800 888 542 phone number 1 1 users reported that they have successfully reached KIA Motors by calling 1800 888 542 phone number Click down if you have unsuccessfully reached KIA Motors by calling 1800 888 542 phone number 0 0 users reported that they have UNsuccessfully reached KIA Motors by calling 1800 888 542 phone number
    50%
    Confidence score
    Malaysia
    +82 234 641 114
    Click up if you have successfully reached KIA Motors by calling +82 234 641 114 phone number 27 27 users reported that they have successfully reached KIA Motors by calling +82 234 641 114 phone number Click down if you have unsuccessfully reached KIA Motors by calling +82 234 641 114 phone number 4 4 users reported that they have UNsuccessfully reached KIA Motors by calling +82 234 641 114 phone number
    74%
    Confidence score
    South Korea
    +1 (800) 333-4542
    Click up if you have successfully reached KIA Motors by calling +1 (800) 333-4542 phone number 2 2 users reported that they have successfully reached KIA Motors by calling +1 (800) 333-4542 phone number Click down if you have unsuccessfully reached KIA Motors by calling +1 (800) 333-4542 phone number 3 3 users reported that they have UNsuccessfully reached KIA Motors by calling +1 (800) 333-4542 phone number
    United States
    +44 333 202 2990
    Click up if you have successfully reached KIA Motors by calling +44 333 202 2990 phone number 5 5 users reported that they have successfully reached KIA Motors by calling +44 333 202 2990 phone number Click down if you have unsuccessfully reached KIA Motors by calling +44 333 202 2990 phone number 2 2 users reported that they have UNsuccessfully reached KIA Motors by calling +44 333 202 2990 phone number
    43%
    Confidence score
    United Kingdom
    +353 16 497 493
    Click up if you have successfully reached KIA Motors by calling +353 16 497 493 phone number 5 5 users reported that they have successfully reached KIA Motors by calling +353 16 497 493 phone number Click down if you have unsuccessfully reached KIA Motors by calling +353 16 497 493 phone number 0 0 users reported that they have UNsuccessfully reached KIA Motors by calling +353 16 497 493 phone number
    100%
    Confidence score
    Ireland
    +43 800 784 777
    Click up if you have successfully reached KIA Motors by calling +43 800 784 777 phone number 5 5 users reported that they have successfully reached KIA Motors by calling +43 800 784 777 phone number Click down if you have unsuccessfully reached KIA Motors by calling +43 800 784 777 phone number 0 0 users reported that they have UNsuccessfully reached KIA Motors by calling +43 800 784 777 phone number
    100%
    Confidence score
    Austria
    +32 27 296 979
    Click up if you have successfully reached KIA Motors by calling +32 27 296 979 phone number 5 5 users reported that they have successfully reached KIA Motors by calling +32 27 296 979 phone number Click down if you have unsuccessfully reached KIA Motors by calling +32 27 296 979 phone number 2 2 users reported that they have UNsuccessfully reached KIA Motors by calling +32 27 296 979 phone number
    43%
    Confidence score
    Belgium
    +49 800 777 3044
    Click up if you have successfully reached KIA Motors by calling +49 800 777 3044 phone number 5 5 users reported that they have successfully reached KIA Motors by calling +49 800 777 3044 phone number Click down if you have unsuccessfully reached KIA Motors by calling +49 800 777 3044 phone number 1 1 users reported that they have UNsuccessfully reached KIA Motors by calling +49 800 777 3044 phone number
    67%
    Confidence score
    Germany
    +39 848 582 588
    Click up if you have successfully reached KIA Motors by calling +39 848 582 588 phone number 4 4 users reported that they have successfully reached KIA Motors by calling +39 848 582 588 phone number Click down if you have unsuccessfully reached KIA Motors by calling +39 848 582 588 phone number 0 0 users reported that they have UNsuccessfully reached KIA Motors by calling +39 848 582 588 phone number
    100%
    Confidence score
    Italy
    +31 888 542 542
    Click up if you have successfully reached KIA Motors by calling +31 888 542 542 phone number 3 3 users reported that they have successfully reached KIA Motors by calling +31 888 542 542 phone number Click down if you have unsuccessfully reached KIA Motors by calling +31 888 542 542 phone number 1 1 users reported that they have UNsuccessfully reached KIA Motors by calling +31 888 542 542 phone number
    50%
    Confidence score
    Netherlands
    +47 22 086 153
    Click up if you have successfully reached KIA Motors by calling +47 22 086 153 phone number 3 3 users reported that they have successfully reached KIA Motors by calling +47 22 086 153 phone number Click down if you have unsuccessfully reached KIA Motors by calling +47 22 086 153 phone number 0 0 users reported that they have UNsuccessfully reached KIA Motors by calling +47 22 086 153 phone number
    100%
    Confidence score
    Norway
    +34 902 283 285
    Click up if you have successfully reached KIA Motors by calling +34 902 283 285 phone number 4 4 users reported that they have successfully reached KIA Motors by calling +34 902 283 285 phone number Click down if you have unsuccessfully reached KIA Motors by calling +34 902 283 285 phone number 0 0 users reported that they have UNsuccessfully reached KIA Motors by calling +34 902 283 285 phone number
    100%
    Confidence score
    Spain
    +46 854 170 536
    Click up if you have successfully reached KIA Motors by calling +46 854 170 536 phone number 3 3 users reported that they have successfully reached KIA Motors by calling +46 854 170 536 phone number Click down if you have unsuccessfully reached KIA Motors by calling +46 854 170 536 phone number 2 2 users reported that they have UNsuccessfully reached KIA Motors by calling +46 854 170 536 phone number
    20%
    Confidence score
    Sweden
    +41 627 888 899
    Click up if you have successfully reached KIA Motors by calling +41 627 888 899 phone number 3 3 users reported that they have successfully reached KIA Motors by calling +41 627 888 899 phone number Click down if you have unsuccessfully reached KIA Motors by calling +41 627 888 899 phone number 0 0 users reported that they have UNsuccessfully reached KIA Motors by calling +41 627 888 899 phone number
    100%
    Confidence score
    Switzerland
    +90 216 656 2600
    Click up if you have successfully reached KIA Motors by calling +90 216 656 2600 phone number 5 5 users reported that they have successfully reached KIA Motors by calling +90 216 656 2600 phone number Click down if you have unsuccessfully reached KIA Motors by calling +90 216 656 2600 phone number 0 0 users reported that they have UNsuccessfully reached KIA Motors by calling +90 216 656 2600 phone number
    100%
    Confidence score
    Turkey
    +86 400 882 2060
    Click up if you have successfully reached KIA Motors by calling +86 400 882 2060 phone number 4 4 users reported that they have successfully reached KIA Motors by calling +86 400 882 2060 phone number Click down if you have unsuccessfully reached KIA Motors by calling +86 400 882 2060 phone number 1 1 users reported that they have UNsuccessfully reached KIA Motors by calling +86 400 882 2060 phone number
    60%
    Confidence score
    China
    +974 44 039 444
    Click up if you have successfully reached KIA Motors by calling +974 44 039 444 phone number 6 6 users reported that they have successfully reached KIA Motors by calling +974 44 039 444 phone number Click down if you have unsuccessfully reached KIA Motors by calling +974 44 039 444 phone number 1 1 users reported that they have UNsuccessfully reached KIA Motors by calling +974 44 039 444 phone number
    71%
    Confidence score
    Qatar
    +966 920 014 200
    Click up if you have successfully reached KIA Motors by calling +966 920 014 200 phone number 5 5 users reported that they have successfully reached KIA Motors by calling +966 920 014 200 phone number Click down if you have unsuccessfully reached KIA Motors by calling +966 920 014 200 phone number 5 5 users reported that they have UNsuccessfully reached KIA Motors by calling +966 920 014 200 phone number
    Saudi Arabia
    +27 117 768 800
    Click up if you have successfully reached KIA Motors by calling +27 117 768 800 phone number 7 7 users reported that they have successfully reached KIA Motors by calling +27 117 768 800 phone number Click down if you have unsuccessfully reached KIA Motors by calling +27 117 768 800 phone number 5 5 users reported that they have UNsuccessfully reached KIA Motors by calling +27 117 768 800 phone number
    17%
    Confidence score
    South Africa
    +94 112 342 725
    Click up if you have successfully reached KIA Motors by calling +94 112 342 725 phone number 4 4 users reported that they have successfully reached KIA Motors by calling +94 112 342 725 phone number Click down if you have unsuccessfully reached KIA Motors by calling +94 112 342 725 phone number 1 1 users reported that they have UNsuccessfully reached KIA Motors by calling +94 112 342 725 phone number
    60%
    Confidence score
    Sri Lanka
    +866 800 868 995
    Click up if you have successfully reached KIA Motors by calling +866 800 868 995 phone number 3 3 users reported that they have successfully reached KIA Motors by calling +866 800 868 995 phone number Click down if you have unsuccessfully reached KIA Motors by calling +866 800 868 995 phone number 0 0 users reported that they have UNsuccessfully reached KIA Motors by calling +866 800 868 995 phone number
    100%
    Confidence score
    Taiwan
    +971 800 542 823
    Click up if you have successfully reached KIA Motors by calling +971 800 542 823 phone number 5 5 users reported that they have successfully reached KIA Motors by calling +971 800 542 823 phone number Click down if you have unsuccessfully reached KIA Motors by calling +971 800 542 823 phone number 2 2 users reported that they have UNsuccessfully reached KIA Motors by calling +971 800 542 823 phone number
    43%
    Confidence score
    UAE
    +84 190 054 5591
    Click up if you have successfully reached KIA Motors by calling +84 190 054 5591 phone number 3 3 users reported that they have successfully reached KIA Motors by calling +84 190 054 5591 phone number Click down if you have unsuccessfully reached KIA Motors by calling +84 190 054 5591 phone number 0 0 users reported that they have UNsuccessfully reached KIA Motors by calling +84 190 054 5591 phone number
    100%
    Confidence score
    Vietnam
    +55 800 771 1011
    Click up if you have successfully reached KIA Motors by calling +55 800 771 1011 phone number 3 3 users reported that they have successfully reached KIA Motors by calling +55 800 771 1011 phone number Click down if you have unsuccessfully reached KIA Motors by calling +55 800 771 1011 phone number 1 1 users reported that they have UNsuccessfully reached KIA Motors by calling +55 800 771 1011 phone number
    50%
    Confidence score
    Brazil
    +52 554 780 0542
    Click up if you have successfully reached KIA Motors by calling +52 554 780 0542 phone number 4 4 users reported that they have successfully reached KIA Motors by calling +52 554 780 0542 phone number Click down if you have unsuccessfully reached KIA Motors by calling +52 554 780 0542 phone number 4 4 users reported that they have UNsuccessfully reached KIA Motors by calling +52 554 780 0542 phone number
    Mexico
    More phone numbers
  3. KIA Motors emails
  4. KIA Motors address
    12, Heolleung-ro, Seocho-gu, Seoul, Korea (South)
  5. KIA Motors social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 02, 2026
  7. View all KIA Motors contacts
KIA Motors Category
KIA Motors is ranked 4 among 628 companies in the Car Dealers category
#02 Ford Ford #03 Mercedes-Benz International Mercedes-Benz International #04 KIA Motors KIA Motors #05 Hyundai Hyundai #06 Honda Motor Honda Motor

Most discussed KIA Motors complaints

Mini van is worthless - please record this
3
(opinions to this review)
 Tom Dolan Kia
1
(opinions to this review)
 I need my parts refund back
1
(opinions to this review)
 Service received from Darcars Lanham Kia
1
(opinions to this review)
 Paint peeling
1
(opinions to this review)
KIA Motors Alternatives
Western Motors 4 reviews Fast Track Auto Mall 2 reviews Advantage Auto 1 review Florida Fine Cars 3 reviews Toyota Carlsbad 4 reviews