CB Fast Food Chains KFC Complaints #782-801

KFC review: Spicy chicken sandwich combos

JennaFS of North Hollywood, US

May 01, 2021 10:35 pm UTC

I just came to this kfc to order the spicy crispy sandwich combos with spicy sauce and extra pickles on the side. I have ordered this way at many other kfcs with no problems. I was told at this kfc that I could not order spicy sauce or pickles on the side as they had "no way to put sauce or pickles on the side." what? Really? No way? A total and complete lie by the employee. This has been done at multiple kfcs before. This is of course is ludicrous! I have never in all my life been told that sauce could not be put on the side. Ridiculous and a waste of my time. Very poor customer service from this particular kfc. Management needs to intervene asap to correct this!

Desired outcome: I went out of my way to drive to this location and was straight out lied to and denied to have sauce and pickles on side. A big waste of time and HORRIBLE CUSTOMER SERVICE. PLEASE REEDUCATE EMPLOYEES AND FIX THIS PROBLEM PLEASE!

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