KFC review: service

I went to the KFC on Glisan and 122nd Portland OR 07/10/19 around 8:20 PM . The greetings that we received when we came in was not very welcoming first of all the lady at the front counter was on her cell phone I asked a question she didn't even look me in my face we don't have any I asked if you have any chicken wings she never look me in my face we no have any. My question is how do you deal with someone's food and you're on your cell phone and you go back to prepare the food to bring to the front without washing your hands and you still have your cell phone. She could have said we're not able to make chicken anymore right now instead of never looking me in my face and tell him we don't have any poor customer service