KFC review: request not met, unavailable items, staffing

I went to KFC on 4/30 in Charlotte, NC, the west sugar creek location. I order the same thing every time, tenders, fries, and a side of gravy with the sweet lightning mountain dew. The drink hasn't been available for weeks but is still posted and advertised as still selling it. The fries were not good and crisp like usual. My side of gravy literally had 2 tablespoons of gravy in the container. I love KFC, but to have 2 or 3 people working, the line around the building, and pick up orders are never ready, perhaps this location should be shut down! That is unacceptable!

Thank you,

Jami Anderson, LPN

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