KFC - late provision of takeaway food (40-50 mins) / uncooperative staff/

I went into you satellite town today 6-7 pm (5-11-19) and ordered 3 ‘zingerathas' and had to wait 40-50 min to get my food. No information was given to be about the wait while I ordered and the staff was very uncooperative after and kept saying 5 min more every-time. Very unprofessional attitude, the manager was in back office and didn't paid heed to come. Very disappointing experience, hope I am kept posted on the remedial action you take.