KFC
Reviews and Complaints

My family really enjoyes your chicken. We usually get take out chicken about twice a month. Our order usually totals at least $50. last night we placed an order that included a 16 piece meal. We live an hour away. When we got home, we found that two orders of gravy were missing. Honestly, , the potatoes are not too good without the gravy. This would not have been a big deal but just two weeks earlier the exact same thing happened. I called the restaurant, explained what happened. Of course I was told to come back and they would give them to me. I explained that was not an option as we lived an hour drive away. Their solution was to give me two orders of family sized gravy the next time I was in town. After stating the obvious (what am I going to do with that). I asked if they could make it something more reasonable or to deduct the price of two potatoes and gravy from my next order. That was not possible. Then they hung up on me. I immediately tried to call back but got no answer. I know that no one is perfect and mistakes happen. But TWICE? I didnt feel that they made a reasonable effort to compensate me for my inconvenience. I can be reached at Bobbie Channell, 18813 Bigham Loop Road, Berry, AL 35546 or [protected]@aol.com. Thank you for listening,

I went into you satellite town today 6-7 pm (5-11-19) and ordered 3 ‘zingerathas' and had to wait 40-50 min to get my food. No information was given to be about the wait while I ordered and the staff was very uncooperative after and kept saying 5 min more every-time. Very unprofessional attitude, the manager was in back office and didn't paid heed to come. Very disappointing experience, hope I am kept posted on the remedial action you take.

The buffet was totally nasty, foods all mixed with other foods. All areas around containers covered with food. For this reason we ordered our food at the counter, service was ok, chicken was awful, dry, overcooked and hard. We eat what we could, went to empty out tray, garbage was full, could not put anything else in container. No sweet tea and floor wet all around drink area, no signs of clean up. Finally went restroom, matched rest of store, gabage full and falling on floor and floor wet all over. A good health inspector would shut down this store. Usually love kfc, now have doubts about how much corporate office check stores. Thanks for your time.

Management totally messed up they spoke rudely with me and burgers were totally cold as if they were left out for a day or two I went to the counter to ask them for replacing it as they managed to do it and we didn't received our order back in time it was 1 hour 30 min late and when i asked for a refund the manager just fused the worst behaviour ever seen

Look at the managers hair net in her back pocket! I went in with my wife and an employee for lunch today and there was no food on the buffet. After repeated requests to put some food on the buffet and being ignored I finally asked for a refund. The manager took her time in first told me she was not going to refund anything I persisted she then took another 15 minutes to give me a refund which was short less than the amount they charged me for lunch that I never received. She refused to give me a receipt and walked off which forced me to call the police and make the police report. My guess is she scamming the register. Another gentleman came in just before me ask for his money back she refused to give it to him and he left losing all of his money he paid for lunch. I have seen some bad customer service in my time but nothing this pathetic. She even made racial statements to a coworker. I was going to leave them a bad review but not sure at one and two stars it would have made a difference... Do not eat at kfc loganville. The officer that made the police report said they were there all the time due to bad management and problems.

Better half went to kfc on u s hwy 278, hokes bluff, al, 35903, drive through to order chicken fingers at about 10:55 pm this evening (friday, 11/1). Was told the drive thru was closed. The hours shown on the internet are close at midnight! When he got home, I double checked internet, then called this kfc location and asked what time did they close. I was told that kfc/taco bell drive thru closes at midnight, dining room closed at 10 pm. I asked the young man, "why were we told when we came thru the drive thru about 20 minutes ago that kfc was closed. He then said, kfc drive thru was closed, tack bell drive thru was open. I told him"you need to get your story and your hours straight, then correct them! Y'all have a darn good place for a restaurant!" I was being very facetious with my last statement — we live in a small rural area, and our choices are kfc, sonic, subway, huddle house! Not a happy customer and will drive the 10 miles to gadsden to get past this place — - never to go there again! Tired of rude, impolite employees!

I went to KFC tonight to get dinner for my family. I went inside cause drive Thur was busy . The employee that was in the back was cussing and punching the board by the food station then he went in the men's restroom yelling [censored] and punching and kicking the wall me and my 9 year old daughter was standing at the counter so I will never eat at this restaurant again my daughter was scared and outside on the side walk a lady employee and male employee was smoking and the male was cussing up a storm when I was walking to the door with my daughter.

Dear KFC management,
Hey, KFC management! I was actually thinking of re-making your released story " I Love You, Colonel Sanders! A Finger-Lickin Good Dating Simulator". If you agree to what I said, please e-mail me at [protected]@gmail.com for more information that you provide.
Kind regards,
Stanley Aurelio,
Writer, And Reader @ Wattpad.