KFC - Gorlestonre : lack of courtesy and respect towards the customer, not issuing official receipt, order is not complete in the package

This review was posted by
a verified customer
Verified customer

Dear Sir/ Madam, 14/03/2011
I am forced to write you in behalf of my daughter, 17 y/o who had experienced disappointment, embarrasment by one of the staff of KFC -Gorleston, High Street, UK. My family been patronizing KFC for many years especially my daughter loves KFC chicken since she's small. We always look for KFC even when we're abroad. I was surprised when she arrived home today upset and told me what has happened. That on 14th day of March 2011 at about 3:30 PM when my daughter decided to go to KFC - High Street to buy her KFC meal when approached by the male staff (wearing black uniform) arrogantly without patience what's my daughter going to order. That, as she's placing her order suddenly changed her mind instead she decided to order the full meal (Kentucky Jack), the male staff answered with an insulting tone of voice showing that his not happy why she changed her mind what to order. Because of embarrasment my daughter decided to take away the meal and she discovered later that the french fries was not in the package and they didn't issue her the receipt. This is so disgusting and it's not fair that my daugther be treated this way! We don't need this kind of staff to upset their loyal KFC customers. Thank you and I shall look forward to hear from you soon. Very truly yours, Elvira King [protected]

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.