KFC review: Did not receive full order and was told that I was not telling the truth

Visited Glendale Ca. Location on Verdugo Road. Ordered spicy chicken sandwich combo with wedge fries and diet soda and 2 piece chicken combo with wedge fries and diet soda. Asked for ranch dressing! This was through the drive through. They handed us the drinks and 1 bag. We assumed everything was in there. When we got home, they forgot to put the long box with the chicken pieces and the ranch in there. When I called to complain they said they were very confident that they gave us the entire order and that they have cameras and can check. I asked them to check the cameras and call me back with an apology because we didn’t receive our full order. They said they were busy and will call back when they can. This is both insulting and unprofessional. Please follow up with the store. In the meantime we paid for something we didn’t get. Shame on them!