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KFC review: customer service-

J
Author of the review
1:57 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

Went in to order 2 x #21 original. I clearly ordered on each order green beans and cole slaw. Paid and went to my car . Checked the order before puling away because this location always seems to incorrectly fill my orders. Every visit I have to check my order to verify I got what I ordered. Every time it is incorrect. This time I went back into store and there was a line so I went to the side of the front of the line and expressed my concern. The girl taking the order argued with me and said I didn't tell her that I wanted specific items in my order. I repeated myself 2 times and. She said she didn't remember me ordering that and continued to argue I told her tok just make it right and I would pay the difference, she took my money and told me I would be served in turn. Meanwhile my chicken was sitting there getting cold. Finally I received the correct order and left the store feeling very miss treated. I love your products but the service at that location needs additional training. No apology was given just a bag of my additional items,

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