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JustAnswerunauthorised money taken from my account.

1
N Jan 17, 2020 Review updated:

As i though this had been sorted out.i cannot find thte relevant b ank statements.I shall contact my bank again because they took this to fraud suqad.You toopk £30 0 from my account.I did not receive any service.I was told by one of your operatives they could not find the account and card number.I am not going throught this again .So stop this harassement immediately.
Nesta H ughes.

  • JustAnswer Customer Care's Response · Jan 21, 2020

    Hello Nesta,

    Thanks for letting us know about this. We're sorry for any confusion about the payment for the site.

    Unfortunately, ComplaintsBoard does not supply us with any of your personal information, and we are unable to locate your account.

    If you still need assistance, please reach out to our Customer Care team from the Contact Us link on the Help page and we're happy to help in any way we can.

    Regards,
    JustAnswer Customer Care

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