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JPMorgan Chase Bank Customer Care Service

JPMorgan Chase & Co.

270 Park Ave
New York
New York
United States - 10017

Customer Support Phone Numbers

+1 877 242 7372(US only) 43 11
+1 713 262 3300(outside the US) 7 0
+1 800 242 7383(TTY/TDD Machines) 2 0
Work days:
Mon12:00 AM - 12:00 AM
Tue12:00 AM - 12:00 AM
Wed12:00 AM - 12:00 AM
Thu12:00 AM - 12:00 AM
Fri12:00 AM - 12:00 AM
Sat12:00 AM - 12:00 AM
Sun12:00 AM - 12:00 AM

JPMorgan Chase Bank Complaints & Reviews

Chase Auto Finance / miscalculated my loan over charging 1000's too much in interest

Dear mr. Nader; This is why we need you more that ever. Maybe you can use any of this for your campaign, its so horrific. Not once, but twice, I found it hard to be an american. 1. Chase auto finance needs to be under federal investigation for the enclosed documents; I truly believe from...

Chase Home Finance / forced escrow due to chaise's mistake!

In January of 2007, we had county water available to our small community. We decided to hook up with the county, as our well water was not to our satisfaction. We live in a very rural area in NC, and our water department decided to have us make our payments to the tax office. It is called...

Chase Auto Finance / horrible service and rip off!

I have had a loan with Chase Auto Finance for almost 4 years. I originally put 25,000 dollars cash on my vehicle with only 4,000 dollars as the actual loan. I have been making very low payments since then because i was a student. For the entire 4 years I have made every single payment on...

Chase Bank / purposeful overdraft?

Here it is. Chase bank extracted from my paycheck direct deposit checking account the amount of $285 in less than one weeks time. I made an $80 withdrawal from my checking account (at the bank mind you) and there was no problem. Of course I wasn't informed that they would be posting...

Chase Bank / illegal practices!

Consumers beware Chase Bank on their credit cards does NOT post payments to first item in, first item out. They post payment to the lowest interest item first I.e. purchases. Then what they have been doing to me is taking the interest on cash advances that was billed and and posting it to...

Chase Auto Finance / terrible experience!

I was contacted by Chase Finance with regard to my auto loan payment which was less than 30 days late and the representative stated in the voicemail that I needed to contact him within 1 hour to arrange the pickup of my vehicle for repossession. I contacted customer service and informed...

Chase - Protection Plan / Charged for protection plan I did not authorize

I was speaking with a rep from Chase Bank for my Chase Visa card who informed me that I should really sign up for this payment protection plan. I have a small business and was told that small business hardship would allow me to activate this benefit. The benefit cost $90 per month and i...

Chase / Credit Card Services / fraud account!

Somebody opened up credit cards in my name and transfered $2000.00 on to a card with chase. The other cards closed the acct but chase has come after me non-stop. They call me everyday including my job. I have filed a police report and the credit bureau and have not received any help. They...

Chase Credit Card / company does not respond to my query!

I have been calling Chase at their Correspondence Department - 800-238-3267. The number disconnects you before you get to connect to anyone because of high call volume. I have also faxed their Correspondence Department numerous times at 888-643-9628. The reason I have been so persistent in...

Chase Home Finance / scam and cheating!

We have been receiving act91 letters for about5 yrs.they amended 2 errors 1 for escrow and 1 for home insurance, we pay all taxes separate and insurance too. Now there saying we have 3or 4 months late payments, we've gone to credit counselor with proof of payments, to no avail, each...

Chase.com / credit my peyment to the ron acaunt

My name is sonia I bot a car from chase and this has been a night mare. They has credit my payment too times to the run account number. They are charging late. Charges and have my bank send faxes 3 times they tucked my money and. The said that im past due for 1,054.97. That is not truth I...

Jpmorgan Chase / terrible scam!

Service fees on the Checking account are not supposed to be there IF there is at least $300 or an 'approved' deposit of at lease $25. HA that's a riot I've had to call them 4 times to get the fee reversed. Granted this time it was a penny but the other 3 where 4.99 But...

Chase Bank / thief and cheating!

I have been fighting Chase about the fraudulent use of my credit card from July 2007 to September 2007. I notified Chase of the fraudulent activity in late September 2007. They immediately closed the account and put the $3100 worth of charges on a new account to avoid additional fraudulent...

Chase Mortgage / chase home mortgage cripples the credit of military families

I am an active duty member of the Marines and an Iraq War vet. I moved Duty Stations from Virginia to Mass last summer and my wife and I sold our condo at a loss, so that we could complete our military move and have our first child closer to family. The loss although difficult was the...

Chase / scam and theft!

These people are a bunch of idiots. I got a problem in one check I went to chase to pay cash. It was my mortgage payment. He said "I can't receive it. I cannot collect the cash." He said I had to buy a check and send it through the mail. And I know the mail service takes a week to...

Chase Auto Finance / overdrafts, payoff

I purchased a Chevy Equinox in September of 2006. The loan company is Chase Auto Finance. Each month I had an automatic debit from my checking account for the payment which was on the thirteenth of the month. On November 12, 2007, I called Chase Auto Finance to ask them what the amount...

Cchase Bank / Aundrea Van Dorn / Mortgage refinance!

On March 24, 2007, it was agreed between myself and loan officer Aundre Van Dorn of Chase Bank that i would refinance with Chase. I was told that i had to pay a appraisal fee of $250 for the loan to be locked in at 6% without any discount points. I gave Aundrea Van Dorn my debit card...

Chase Bank Usa / snowball style of interest and late fees

I cancelled the Visa card because of not getting the paper statements. When CHASE called me to go back saying they will send me the paper statements and credit me some miles, I said ok. In august, I got suspecious as I did not get the paper statements as promised. I called and asked, what...

Chase Oaks Apartments / high priced ghetto apartments

It seems that these apartments must have a revolving door policy when it comes to keeping management and maintenance personnel. The NEW ones they have now is just as bad if not worse than the previous ones. It seems they already want to create discontent with the tenents. Stone Mark...

Chase Auto Finance / have a loan, but can't drive car

I purchased a car from a private seller last week and went through Chase Auto Finance for my loan. Once I got to the closing I signed all my paperwork and then they asked for money to pay for the title transfer, tax and plates. I thought it was no big deal, because it was somewhat similar...

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