Piermont Bank

so I had some sketchy stuff go down with my Piermont Bank card. Like, I saw some charges on there that I didn't make, all for Uber Eats. I only used the card to put money on it with Cash App, so I know it wasn't me. I tried to get help from the customer service peeps at Purpose Banking, but they didn't do squat. I just want my money back, man.

I got sick with a virus and someone used my debit card to make unauthorized debits. I filed a dispute with *** which is owned by this bank. They told me they couldn't or won't move forward with my dispute unless I show proof of contacting the companies where my card was used. The company told me to file a dispute with my bank. This is ridiculous that a person that has been victimized has to go through this.

My friends and I invest in real estate and we learned about Piermont Bank from a finance expert. We wanted to refinance a loan on a property we own and met with the bank for underwriting. We mentioned our funds are mostly abroad and they were fine with it, even providing a pre-approval letter. However, the underwriting was delayed as they requested various documents, like bank statements in English and details on the main owners. They also asked for $15K for underwriting fees. Eventually, they declined our loan, doubting our financial claims and blaming us for the delays. We argued their demands were excessive and they referred us to the CEO. They were vague about the financial proof needed and, despite not formally rejecting us, they kept the $15K without a refund.