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Carver Federal Savings Bank Customer Service Phone, Email, Contacts

Carver Federal Savings Bank
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Carver Federal Savings Bank Complaints 7

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Carver Federal Savings Bank I got a Relationship Savings account with Carver Federal Savings Bank

I got a Relationship Savings account with Carver Federal Savings Bank. Lately, I ain't been able to get my account info through the robot system or online. I just changed my digits and email, so I called in and gave my new phone number. I also sent an email to a rep about the change, but still no luck. So, I asked to close the account.

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Carver Federal Savings Bank I gave Carver Federal Savings Bank $30.00 on 12/21 to stop $170.00 from going to Life Out *** every month

I gave Carver Federal Savings Bank $30.00 on 12/21 to stop $170.00 from going to Life Out *** every month. But on 2/1/22, the charity still got $70.00 from my account even though I blocked it. They said they'd give me a new Debit Card on 2/4/22, but I never got it. On 2/7/22, I had $181.16 left in my account, but $160.00 was taken out with the Debit Card I never got. The Bank messed up since 12/21 and now I can't pay my bills.

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Carver Federal Savings Bank I'm the Prez of The Barbadian Ex Police Association Inc

I'm the Prez of The Barbadian Ex Police Association Inc., a non-profit group. So, Carver Federal Bank says you need two signatures to do biz, but they let our Secretary, Anthony H (RIP to a real one lost to COVID) take out $18,784.00 from our account with just his signature. We hit them up in June and September with proof and a complaint for our money back, but they straight up ignored us. Can you help us out and get them to fix this mess?

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Is Carver Federal Savings Bank Legit?

Carver Federal Savings Bank earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Carver Federal Savings Bank to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Carver Federal Savings Bank is known for their high standards and safety. If you're thinking about dealing with Carver Federal Savings Bank, it's wise to check how they handle complaints.

We found clear and detailed contact information for Carver Federal Savings Bank. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Carver Federal Savings Bank has registered the domain name for carverbank.com for more than one year, which may indicate stability and longevity.

Carverbank.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Carverbank.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Carverbank.com you are considering visiting, which is associated with Carver Federal Savings Bank, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

However ComplaintsBoard has detected that:

  • While Carver Federal Savings Bank has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 7 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Carverbank.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The carverbank.com may offer a niche product or service that is only of interest to a smaller audience.
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Carver Federal Savings Bank So, the bank did some update on their website on 2/12 and I was supposed to get my direct deposit that day, but it never came through

So, the bank did some update on their website on 2/12 and I was supposed to get my direct deposit that day, but it never came through. I called them a bunch of times and emailed them too, but they never got back to me. Every time I call, they just keep telling me different things and never give me a straight answer. They even said something about the Federal Reserve having problems, but I called them and they said it should have been fixed by now. It's been almost 3 weeks and still nothing. I used to be worried about their service because a teller once took money out of the wrong account, but now I'm just done with them.

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Carver Federal Savings Bank I talked to some folks at Carver Bank 'bout some money that got took outta my account without my say-so

I talked to some folks at Carver Bank 'bout some money that got took outta my account without my say-so. I don't know who did it 'cause there ain't no name or number for the merchant that did the deed. All I got is a description of the merchant, which is ( ***), and that ain't much help. The withdrawals started in February and went all the way to September, and there's six of 'em in total. I left a message for *** on December 3rd, and finally talked to her on December 9th. She said that the bank can only look into unauthorized withdrawals within 60 days of the transaction. My biggest problem is that Carver Bank won't tell me the name of the merchant that took $720.00 outta my account. Can you make 'em give me the name and number of the merchant? Thanks.

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Carver Federal Savings Bank I been with Carver Federal for a long time

I been with Carver Federal for a long time. In 2027, I took my old card to the bank to shred and close it. But on December ,, someone took money out of my account. The bank gave me my money back, but they ain't doing nothing else. They know it's an inside job, but they ain't telling me nothing. I been calling and they keep brushing me off. It's been three weeks and nobody from the bank has called me. The assistant manager said it wouldn't have happened if they closed the card. But they didn't close it, and now I'm out almost $200. They gave me a new card in 2020 from a card that should have been closed in [protected]. And they didn't close another old card I brought in to shred. It's an inside job and nobody from the bank is helping me. Please help me find a solution.

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Carver Federal Savings Bank I sent money with Carver Bank on December 16

I sent money with Carver Bank on December 16. The person I sent it to said they didn't get it a week later. That's weird because it's supposed to be done in one day. On December 22, I went to deposit some money and saw more than I thought I had. I went back on December 24, but the manager wasn't there. I went back on December 27 and he said the transfer was rejected because of the wrong account number. They took $100, but only gave me back $60. The manager said Citibank took the rest, but they never took fees before. He tried to fix it, but couldn't give me the full amount back. I went back on December 30 and he said he was working on it. I went back on January 3 and asked for a printout of my account. It showed four fees taken on December 16 and one on December 31. The transfer was never sent. I've sent transfers before and they looked the same. It's now January 12 and I still haven't gotten my money back. I want the full amount back since I never got what I paid for. The total on January 3 was $43.

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About Carver Federal Savings Bank

Screenshot Carver Federal Savings Bank
Carver Federal Savings Bank is a community-focused financial institution that has been serving the needs of individuals, families, and businesses in New York City for over 70 years. Founded in 1948, Carver Bank has a rich history of providing affordable banking services to underserved communities, particularly in Harlem and Brooklyn.

As a federally chartered savings bank, Carver Bank is committed to providing safe and secure banking services to its customers. The bank offers a range of financial products and services, including checking and savings accounts, loans, mortgages, and investment services. Carver Bank also provides online and mobile banking services, making it easy for customers to manage their finances from anywhere.

What sets Carver Bank apart from other financial institutions is its commitment to community development. The bank has a long-standing tradition of investing in the communities it serves, providing financial education and resources to help individuals and businesses achieve their financial goals. Carver Bank also partners with local organizations to support affordable housing, economic development, and other community initiatives.

In addition to its community-focused mission, Carver Bank is also committed to diversity and inclusion. The bank has a diverse workforce and leadership team, and it actively seeks to promote diversity and equity in all aspects of its operations.

Overall, Carver Federal Savings Bank is a trusted and reliable financial institution that is dedicated to serving the needs of its customers and the communities it serves. With a strong commitment to community development, diversity, and inclusion, Carver Bank is a valuable resource for individuals and businesses looking for affordable banking services and support.

Overview of Carver Federal Savings Bank complaint handling

Carver Federal Savings Bank reviews first appeared on Complaints Board on Jun 5, 2023. The latest review I got a Relationship Savings account with Carver Federal Savings Bank was posted on Jun 17, 2023. Carver Federal Savings Bank has an average consumer rating of 1 stars from 7 reviews. Carver Federal Savings Bank has resolved 0 complaints.
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  1. Carver Federal Savings Bank Contacts

  2. Carver Federal Savings Bank phone numbers
    +1 (718) 230-2900
    +1 (718) 230-2900
    Click up if you have successfully reached Carver Federal Savings Bank by calling +1 (718) 230-2900 phone number 0 0 users reported that they have successfully reached Carver Federal Savings Bank by calling +1 (718) 230-2900 phone number Click down if you have unsuccessfully reached Carver Federal Savings Bank by calling +1 (718) 230-2900 phone number 0 0 users reported that they have UNsuccessfully reached Carver Federal Savings Bank by calling +1 (718) 230-2900 phone number
    +1 (212) 360-8840
    +1 (212) 360-8840
    Click up if you have successfully reached Carver Federal Savings Bank by calling +1 (212) 360-8840 phone number 0 0 users reported that they have successfully reached Carver Federal Savings Bank by calling +1 (212) 360-8840 phone number Click down if you have unsuccessfully reached Carver Federal Savings Bank by calling +1 (212) 360-8840 phone number 0 0 users reported that they have UNsuccessfully reached Carver Federal Savings Bank by calling +1 (212) 360-8840 phone number
    President And Chief Operating Officer
  3. Carver Federal Savings Bank emails
  4. Carver Federal Savings Bank address
    75 West 125th Street, New York, New York, 10027-4512, United States
  5. Carver Federal Savings Bank social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024

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