JPMorgan Chase

June 20, 2022, My Stepdaughter deposited a check I signed over to her into her bank account via Chase Bank Yuma Ave. B ATM. The Atm says the funds will not be available until July 1, 2022. July 1, 2022, Chase is closing her account and said I need to go into the bank with my ID to get the funds. I am out of the country or I would have cashed the check myself. (I mailed her the check after signing the back because my bank will not allow Mobil deposits over $2,000) Today is August 15, 2022 I am still out of the country and the funds are still with Chase. They said they could call me with a phone number in my name to verify I signed over the check to her. Apparently, my number is not in my name so I bought a google fi chip and it is in my name but again Chase says its not in my name. I need help! Does Chase have to release the funds within a certain time frame? My credit score is in the dumps after I just finally got it up to 700 and is now at 515. Chase will not even speak with me because I am not the one with the account my stepdaughter is getting frustrated because it is taking time out of her day and it is not her money. I just need to know what my rights are this was the money I was going to use to get back to the states and now I am trying to get as much information as I can on what to do about this situation because it is ruining my life. I am about to get evicted and all my credit cards are maxed and the bills are passed due. Can someone help tp get a phone number in my name or help me find an attorney to get this problem moving forward this is not right there is no fraud or any overdraft or anything bad with her account so this was for no reason and I am the one who is paying for it and getting help from nobody. I am begging someone to help lead me in the right direction.

On 5/17/22 a transaction for $3913 was made using funds from my bank account through paypal. I reached out to paypal and they were useless and advised I contact my bank since the funds came directly from my bank balance which i did. I spoke to a few specalists and opened a claim for the disputed amount and submitted legal documents stating I had not authorized the transaction. Chase ultimately denied this claim simply because my name matched the name on the paypal account (no duh, it was mine and compromised). They asked me to provide further documentation depsite not having any and I advised them to reach out to paypal who apparently refused to provide them with anything of relevance one way or the other as well. Why is it on me as an individual to prove to a multinational billion dollar bank that i did not authorize a transaction beyond submitting a legal document stating I did not authorize the transaction? Isnt the whole point of keeping your money in a bank that it will be secure and protected? Paypal did not submit anything to contradict my claim either meaning I have submitted my own legally binding statement versus absolutely nothing contradictory and the bank still refused to take my side. Im out almost $4000 now because of incompetence. Basically they told me that because the paypal account matched my name (again, no duh) that it was over and done with. That is completely unacceptable.

My accounts with Chase were recently closed. Now I understand they can do this without notification. However, they said notification letter is in the mail. it has been 13 days and still nothing. I have kids to feed and bills to pay and for them to do this without so much as a letter is absolute bull crap. My payments are put in direct deposit. So now I have to scramble to find a new bank so I can pay bills on time.

I reached the maturity date of my Standard FHA Mortgage Contract July, 2019. Beginning loan balance for property was $39,200. Unfortunately, after 30 years of making payments, my lender, JPMorgan Chase, has advised that I still have an outstanding balance of $29,072.

The main issue, which is responsible for most of the discrepancy, is largely due to the fact for the first nine years, the servicing agent (EMC Mortgage) has no transaction records for any payment activity for this period of the loan. Upon submission of a "qualified written request" for account transaction history, I was advised the records from 1989 through 1999 are unavailable due to system limitations. Thus began the fight of my life to ensure my home was not going to be stolen from me.

Obviously, the amortization schedule is no longer accurate and, in an attempt, to hide this huge error, there was another type of transaction added to the general ledger identified only as "Unapplied Funds". When a request for more information was requested concerning the whereabouts of this portion of my payment, they responded by generating a new spreadsheet where these amounts were simply credited back to my account without offsetting any principle or interest deductions.

Many additional issues have occurred throughout the life of my loan, which also have never been successfully addressed. Now that the contract has matured and I have fulfilled my obligation to the loan, they have come up with this plan to advise me of this very large and ridiculous account balance still due.

I believe I have been charged unreasonable, unlawful, or excessive fees; they have failed to properly disclose fees and other charges; failed to provide a proper or comprehensible accounting of fees, payments, credits, arrearages, and amounts owed; improperly or under-applied mortgage payments to my account. I have the documentation in my possession that will undoubtedly support how I arrived at these accusations. To further demonstrate their ability to be able to do whatever they choose, after the final payment was made July 2019, I was advised they would no longer be able to accept payments due to the fact the loan had matured. At this time the credit bureaus were reporting "stellar" credit with the last 100 payments had been made on time with no issues. Even though they wouldn't accept my payments, they were reporting late payments, which now has caused an adverse effect on my credit. Are there not laws created to prevent and protect this from happening to us?

I found several class action lawsuits filed against them for fraudulent servicing practices already at this time. Sounds like I might not be the only customer who has found themselves addressing this very same issue.

After three years, I now find myself fighting to save my home through foreclosure proceedings initiated by you, which should be unfounded.

Worst bank to deal with. Opened a new Total Checking account with nothing but problems from the start. First, it was a W-9 problem and I had to go back to the bank with another signed hard copy. Two weeks later, they send me a letter requesting me to fill out another W-9. They are now closing my account after two months, stating a check I electronically deposited was a fraudulent check because they could not verify the name and phone number. I went to the branch manager with the check, explaining to him that this is from one of my tenants who have been with me for 12 years and owns over 40 franchise stores. This tenant has different corporate names for stores in North and South Carolina and if you call the phone number on the check they will verify that the company name that is on the check is part of their main company, but instead, they refused, saying they have their methods of check verification and the phone number doesn't match the name. All they would say is it is a fraudulent check, and we are closing your account, but you won't get the existing money for at least 3 weeks. All they had to do was call the number and ask them about the check, but they refused. For the last 12 years, I have deposited this franchisee's check in my PNC Bank account and my United Community Bank account with no questions or problems about the corporate name on the check. I only opened the Chase account because we moved, and Chase Bank was nearby. Most banks would just put a hold on the check until it fully clears. Well, surprise my tenant just informed me the check cleared, yet they are still canceling my account. I called Chase and was told they will reverse the check and still close the account. What kind of sense does this make? You would think they would welcome new business but from my 45 years of experience dealing with banks, Chase Bank does not care about their customers and is by far the worst bank I have ever dealt with.

My bank chase bank has been closed due to No reason what’s so ever just received a letter saying threating my account is closing and that’s all we know I have been with them for three years now with no problems like this ! I called same day I got the letter for sure thinking must be a mistake or something nope they closed it and they all say employees and corporate they don’t see a reason hummm . Discrimination? Ok so out of the blue I’m shut down life upside down and that’s that’s ? No no I don’t think something’s fishy here my bills have not been being payed I have just seen the real account info it’s been being covered up find out there was a SCE connection to my bank account I did not do so there scamming money by being the middle man saying idk where the money went clearly not to my bills so ck your utilities and ck your banks because I now have to get a investigation done for sure but who’s the scammers? Chase ? SCE ? Indian call rooms Who knows I will find out and get my money and life back ! With interest of you have been having weird stuff going on your phones comps etc please share your experience I am filling a suite to who ever is responsible with there gang stalking crap over it and now going to anyone and everyone who will listen and spread the dirt they are dishing out to us citation’s we have rights.

On June 4, 2022, someone purchased Legoland tickets using my information. Fraud department does not want to return my money because they had my address and email. Everywhere you go, this information is needed, so anyone could had gotten this information without consent. Legoland did not check ID when these people entered the park using my debit card information. Chase is supposed to keep your money safe from hackers so what is going on? I have been a customer for over 11 years and I was screamed at and even disconnected on purpose from the people at the claims department because I want MY MONEY back that Chase is supposed to protect. Went to file a police report and even the officer that helped me was in shock of the customer service I was provided by Chase. I went to a Chase branch, and the lady that helped us told me she gets the same customer service from the claims department. Shame on you Chase, letting the claims department treat your customers and employees like this.

I have a special need sister that had a confirmed account and bank card at your bank your branch manager closed out her account and was asked to do so with a ex employee Shrunda drenise Ervin and family friend. I called your credit card services and spoke to a Donahvan on July 7,2022 and told him about my sister situation he did state she had a bank card and bank account in her name and he said to go to the bank an speak to the branch manager and tell her the situation and show documents and get my sister a ne card but the lady aid she had no account their I'm also aware that my mother was her payeee over her social security payments but my sister has her own card and their was two accounts and her money was transferred to my mothers account and my sisters was wiped out of the system I also would l like to file charges on the branch manger the location at 3636 old Spanish Trail Houston Texas, 77021 my sister ha been sexual assaulted by my older brother and I also hve a case number they should hve not done this I also was told by the social security office to go to the bank an show her police paper work she is a victim cynthia Goodie [protected] my email address is [protected]@yhoo.com

I tried using my Business Chase Ink credit card yesterday only to find out that my business account had been closed. I have NEVER been late paying the card. Then today when I tried my other cards I found out they were closed too! The letter I received from Chase stated: I have too many credit cards with balances. This was interesting because I have just paid several cards off and I paid 2 of my Chase Cards and the other two are scheduled to be paid a few days before their due date. I am shocked that ALL of my cards were closed. I have 2 Southwest Cards and I use them for business travel. I was $15,000 from having a companion pass for another year which I use often because my son plays hockey. I have been a loyal Chase customer for years. You can look at my history and see that even though I use my cards I pay them off and I am in GREAT standing.

I mailed in a money order payment and Chase said the didn't receive it. Repossessed my car and then the payment was credited to my account. Called Chase and they said that since the payment was received after the repossession, then they could no longer finance me, due to repossession within the first year. But once the payment was credited to my account, it closed out the repossession, but Chase refused to release the car or let me continue with my monthly payments. They actually waited until to today to open the repossession back up. even after receiving my payment. The only reason I got slightly behind is because my car was stolen and it took me weeks just to replace my key $500+. So now they are telling me that the only way I can get my car back is if I buy it at full value.

I tried signing in to my account on my mobile app and got an error message saying my account was suspended due to suspicious activity. I call the number the error message called and they tell me Chase decided to close my account and they cannot give me a reason. I asked if I can speak to someone with higher authority and they told me no. I will be receiving a letter in the mail and a check with my money. However, the letter will not be stating why my account was closed. I cannot understand why this is happening to me if I have a business account with you guys and have had it for the past 4 years which is why I decided to switch from Wells Fargo to chase, to have all my accounts with the same bank. Can someone please explain to me?

We recently opened a checking and savings account by going into local branch! We sold our home and moved to new area. We opened accounts with some of the proceeds from our home sale! We currently have a 800+ credit score and 2 credit cards with chase that are always paid in full! Previously had a mortgage with Chase. We were told they were closing both the savings and checking account as did not want our business, we ask why and they said could not tell us anything? I went to branch were we opened, they could not tell us anything, we called the numbers we were given, they would not tell us anything! We said if there is something derogatory going on we certainly need to know so we can correct the situation! There response was we don’t have to tell you reason? This is very discerning as we are in the dark, we’re very honest people and can’t imagine what is going on! The letter we received from Chase said call this number and we may be able to reopen the account if we get all information, we called the number and was told “that’s a standard letter we should ignore” as Chase can not do business with us! They can’t just leave people hanging like unable to rectify the situation! Now they tell us could be 10 to 15 days before they will return our large amount of money that we tryed to open the accounts with? Please help as we have never had anything like this happen to us and it’s causing a lot of anxiety for us! Thank you for your help!

Handed documents from surrogate court to get my dad's contents of his safety deposit box as he has passed!The documents were received by the bank in January, been to the bank many times and just getting the runaround! Costing me to much money taking Uber to Chase many times, & paying a storage fee!Chase Bank, Green Acres Mall.Norward Hart Jr, [protected], 116-59 Newburg St., St. Albans, NY 11412. MY DAD Norward Hart Sr.

We have been trying to get a fraud case resolved since March 10...keep getting the run around with Chase. Finally I had case moved to Executive Office and Chase is still denying and doesn't even have the facts correct. I have banked there for 25 years and being treated like the criminal...reports made to FTC, FBI twice, US Embassy, Attorney General...nothing matters. Any options?

My mother passed away in France a year ago and she had a Chase account for which I have power of attorney. Her will is being administered in France by a " notary " which in France is the right institution to be the estate executor. Several registered letters have been sent by the estate executor in France to Chase decease services PO Box 659516 in San Antonio TX 78265 and all the information provided as requested and yet no reply and while I can contact your toll free number they won't give me any information and won't let me talk to the office that could tell me what is going on. The executor from France with limited english try to call but your toll free number is not accessible from overseas. So we are in deadlock can you help?

Also the law in France is limiting the " notaries" receiving money in the form of a check, as estate executors from the US to $1000, which is below the amount on the account and are required by law to have direct deposit . Chase only is sending checks which does not comply with the law and is refusing to transfer money, again deadlock can you help?

It is not customer friendly not to be able to talk to anyone in the back office who is taking car of the case.

I was a victim of wire fraud. When I called to verify, Chase assured me they would resolve the issue. They did not. When I went into a local branch three weeks following the report, as no progress was made, the representative told me I “should have filed a police report.” This was the first time I was told this.

When the wire transfer was happening, which I assumed was being overseen by a Chase representative (but it was noy), Chase did not call me to check that it was valid. This is a huge, almost criminal, oversight.

I received a message saying there was a flag on my account for fraud. I immediately checked and realized it was in fact fraud and something to do with bitcoin and crypto. I called chase and they fixed it ASAP and sent me a new debit card. 2 weeks later and those same charges come back out of my account. I called chase back and get transferred all over the place. Finally get a man (very rude btw) and he said, "sorry these were considered valid charges". Excuse me? No they were not. I have never authorized anything related to this. I got zero help and they said call the merchant. The "merchant" isn't even an active place, only a scam. So I am out $150 because they refuse to help me. VERY frustrating. I am afraid this is going to happen again since they don't see it at fraud now.

In December of last year I accepted an offer from Chase bank for a United Airlines Mileage Plus Visa card. The offer included a 40,000 mile credit as well as a $ 250 statement credit " after your first purchase ". I have charged over $ 16,000 to the card so far but they refuse to issue the statement credit and are now explaining that I have to buy something from United. Although I bought a $ 25 gift certificate from United they are telling me that this is not acceptable. Inj the meantime I closed the account but want everybody to be aware of this false advertising.

Scammer has been using JP Morgan Chase bank to scam other payment.The scammer is intimidate us in Malaysia to our customer in China and request our customer to switch payment account to JP Morgan with a fake JP Morgan Chase memo.

The incident happen on 31-05-2022 time 4.55pm China with amount of USD 5480.00. I wish JP Morgan bank can stop this transaction before its too late.

The transaction reference is pigcna3326a04005 made by bitmain technologies limited to symphony century sdn bhd at account [protected]